Recently updated on February 1st, 2024 at 06:55 am
Dodo is an Australian Internet service and mobile telephony provide. Get verified information about Dodo complaints email & Phone number. Phone or write in the first instance. The complaints line is 13 3636. If you wish to correspond with Dodo online you should use the online form via their website.
Dodo Contact Information
Report complaints to corporate and get satisfaction
Phone number : 13 3636
Support Email : customercare@dodo.com.au
Support Form : Dodo Support Form
Company website : www.dodo.com
Tweet: @DodoAustralia
Corporate Head Office address
PO Box 6097, Melbourne, VIC, 3000, Australia
Customer service hours: Monday – Friday
9AM – 6PM AEST
How to make a Complaint to Dodo
Complaints handling is available on the Dodo website via ‘Customer Support.’ The first step is to call on the complaints line 13 3636. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
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More Contact Number’s Of Dodo
Dodo customer service Contact : 13 3636
Billing Inquiry Number Dodo : 1300 539 162
Alternative Customer Service Dodo Contact : 02 8375 3629
Dodo Sales Service Contact number : 13 3636
TTY Users Dodo contact Number : 133 677
Technical Support Dodo Contact : 13 3636
Dodo 24/7 Hours Contact Number : 13 3636
Power and Gas Support Dodo Contact : 13 3636
Dodo Technical Support Team Contact : 13 3636
International customer service number Dodo Contact : +61 3 8256 6701
About Dodo
Dodo Services Pty Ltd, trading as Dodo, is an Australian Internet service provider, based in Melbourne, and a fully owned subsidiary of Vocus Communications (ASX: VOC).
Products & Services
Service
Entertainment services
Internet Services
Energy Services
Home Phone Service
Resources Dodo
People Also Ask
How do I contact Dodo Australia?
Dial number 13 3636 to contact Dodo.
Why is Dodo so slow?
There are a number things that can affect your speeds, click here to find out more. Power cycle your hardware, this can fix basic connection issues. Check your Account Balance. If it is overdue, your service may be restricted.
Who owns Dodo now?
Vocus Group
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Hopefully, We helped you to get some genuine records for Dodo Complaint information.
Use below complaint form to discuss problems you have had with Dodo, or how they have handled your complaints. Initial complaints should be directed to Dodo directly. You can find complaint contact details for Dodo above.
Customer Reviews & Complaints
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For internet, I joined another firm, and it was a nightmare. I spoke with multiple overseas helpdesk staff members for a full day, yet I was still unable to get online. After signing up with Dodo, I was online for NBN in fifteen minutes. Very pleased, and speed is excellent.
Disgusting treatment and when they can access your bank account they will makes excuse to take extra money.
I was on hold
3
Times for an hour and more each time.
The service or should I say LACK OF is pitiful!
I think I speak for everyone whos been a dodo customer that this is by far the worst company of any sort in terms of service provided to a customer. An atrocious entity. Stay as far away as you can. If you're planning to subscribe to them, save yourself the trouble. Honestly, I cant fathom how are you guys still in business. Called them five times being put on hold each time just to be hanged up on at the very end.
Where do I start technician is cancelled on me and my fiancé twice now they’re telling us that we probably won’t have Internet for another five weeks pretty sad and poorly that these guys can’t get their crap together instead they like to play everyone around maybe I should change internet Company
tech support is only a word with dodo... for 3 days I have made many call only to be told we are busy call back in 15 minutes I rang 5 times every 15 minutes to get the same message. If you want a company that gives you phone support please for your own sake DO NOT CHOOSE DODO ON A SCORE OF 1 TO 1`0 THEY GET A MINUS 10. one star and if I could that would be minus
Just have to say to everyone who has an account with Dodo that this is the worst company I have ever had any dealings with and maybe you should consider changing providers if you want customer service and a decent product for example my mother is 92 years old and lives alone as that’s what she prefers rather than a nursing home recently I changed from telstra based on cost but what a mistake five days ago somehow her ADSL( which she doesn’t use) was disconnected which meant she no longer has a landline to make calls or receive calls after numerous calls to the Philippines to find out why this has happened no one knows and no one knows how to rectify the problem so in the meantime a 92 year old lady with medical conditions is unable to call triple 0 or her family because of Dodo’s incompetence what an absolute disgrace remember people you get what you pay for and this company is a disgrace and shouldn’t be allowed to trade in Australia and if anyone can message me the address of head office in Melbourne it would be appreciated the Philippino lady could only give me a PO Box as no one in her department knows what the address of head office is what a joke don’t worry Dodo I’ll find out where you are and I’m coming to see you in person seriously people this company is beyond a joke
One of the most pathetic and horrible service. Calling them from last 2 day, spoke to 6 different representatives, wasted nearly 5-6 hours, still no outcome. This is I was applying for new Electricity, Gas, NBN connection with DoDo not an exciting customer asking for help.
I personally would not recommend anyone to DoDo.
I want to give negative rating , they speak like they are threatening you.