Recently updated on February 21st, 2024 at 08:22 am
Afterpay Limited is an Australian financial technology company. Get verified information about Afterpay email & Phone number. Phone or write in the first instance. The complaints line is 1300 100 729. If you wish to correspond with Afterpay online you should use the online form via their website.
Afterpay Contact Information
Report complaints to corporate and get satisfaction
Phone number : 1300 100 729
Support Email : info@afterpay.com
Support Form : Afterpay Support Form
Company website : afterpay.com/en-AU/index
Tweet: afterpay_au
Corporate Head Office address
376 Collins St, Melbourne VIC 3000, Australia
Customer service hours:
How to make a Complaint to Afterpay
Complaints handlAfterpay is available on the Afterpay website via ‘Customer Support.’ The first step is to call on the complaints line 1300 100 729 (Mon – Fri 8:00 to 18:00, Sat – 9:00 to 18:00). If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Also Read: BMW Complaints email & Phone Number
More Contact Number’s Of Afterpay
AUS Retailer (AEST): 1300 621 603
Health Practitioner (AEST): 1300 041 104
Corporate Office: 1300 041 104
About Afterpay
Afterpay is an Australian financial technology company operating in Canada, the United Kingdom, Australia, the United States, and New Zealand. In November 2019, the company was renamed Afterpay Limited.
Products & Services
Products
Jewellery & Accessories
Designer Fashion
Shoes
Sunglasses
Bags
Intimates & Swim
Makeup & Tools
Perfume
Appliances & Electronics
Hobbies, Crafts & Music
Games & Toys
Food & Beverage
Resources Afterpay
People Also Ask
Can I use Afterpay in Australia?
Afterpay is offered online and in-store by many leading retailers across Australia. For a full list of retailers, visit our Shop Directory or In-store Map.
What is the monthly fee for Afterpay?
Afterpay doesn’t charge account-keeping fees, however there are late and dishonour fees if you miss a repayment. If you fail to make a payment, you’ll be charged a $10 late fee.
Where is the head office of Afterpay?
Melbourne
Who is the CEO of Afterpay?
Anthony Eisen
Also Read: Nissan Complaints email & Phone Number
Hopefully, We helped you to get some genuine records for Afterpay Complaint information.
Use below complaint form to discuss problems you have had with Afterpay, or how they have handled your complaints. Initial complaints should be directed to Afterpay directly. You can find complaint contact details for Afterpay above.
Customer Reviews & Complaints
Submit your review | |
Due to fraud, I had to suspend my debit card. Afterpay revoked the card and, worse, extended the time I had to make payments so that I could get a new card. Outstanding client support
What is the point for having a Afterpay card I’ve been trying and trying to work out how to get the Afterpay card but it’s all fake and useless I would like for the barcode instead of the card otherwise I will be telling everyone to not use Afterpay
The service is very useful but they went from notifying you that you missed a payment and even giving you a days grace period to only telling you the day after and taking out the fee plus latefee anyway, even if you had money in your account the first time around.
If the payment fails the first time the law states or should state if the payment was declined so if there are any issues we can sort it out and pay on time.
I had money and had gotten paid, yet it still failed and they didn't tell me and I got a late fee, and this isn't an uncommon thing. Now I feel like I have to consistently try and remember every time I have to pay my afterpay even though the process should be automated