Recently updated on February 1st, 2024 at 05:50 am

Centrelink is a Services Australia master program of the Australian Government. Get verified information about Centrelink complaints email & Phone number. Phone or write in the first instance. The complaints line is 132 307. If you wish to correspond with Centrelink online you should use the online form via their website.

Centrelink Contact Information

Report complaints to corporate and get satisfaction

Phone number :132 307

Support Email : N/A

Support Form :  Centrelink Support Form

Company website :

Tweet: @Centrelink

Corporate Head Office address

137-153 Crown St, Darlinghurst NSW 2010

How to make a Complaint to Centrelink

Complaints handling is available on the Centrelink website via ‘Customer Support.’ The first step is to call on the complaints line 132 307. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

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More Contact Number’s Of Centrelink

Assurance of Support for visa applicants Centrelink: 132 850
Centrelink BasicsCard: 1800 057 111, 1800 132 594
Bereavement Centrelink Contact: 132 300, 132 850
Carers Contact Centrelink: 132 717
Centrelink Compensation Recovery team: 1800 777 653
Debt for Centrelink: 1800 076 072
Centrelink employment services: 132 850
Online accounts and Express Plus mobile apps Centrelink: 132 307
Complaints and feedback Centrelink: 1800 132 468
Centrelink Customer Compliance Contact: 1800 086 400
Families Centrelink: 136 150
Farmers and their partners Centrelink: 132 316
Centrelink Financial Information Service (FIS) seminar bookings: 136 357
Financial Information Service (FIS) Financial Matter Centrelink: 132 300
Centrelink Foreign exchange Contact: 1800 050 041
Help in an emergency Centrelink: 132 850
Centrelink Income Management Department contact: 1800 132 594, 1800 057 111
Income reporting Centrelink contact: 133 276 (13 EARN)
Centrelink Indigenous Australians: 1800 136 380, 1800 138 193
International Services Centrelink Contact: 131 673
Low Income Health Care Card Centrelink: 132 490
Centrelink myGov Contact: 132 307
Tip-offs and fraud Centrelink: 131 524
Centrelink Phone self service Contact: 136 240
Older Australians Centrelink Contact: 132 300

About Centrelink

The Centrelink Master Program, or more commonly known as Centrelink, is a Department of Human Services master program of the Australian Government. delivers payments and services for retirees, the unemployed, families, carers, parents, people with disabilities, Indigenous Australians, and people from culturally and linguistically diverse backgrounds.

Products & Services


Health service
Social and Welfare payments service

Resources Centrelink


People Also Ask

What is a Centrelink in Australia?
Centrelink delivers income support and other payments to Australians. It is part of Services Australia – an Australian Government department delivering payments and services on behalf of a number of government programs including Medicare and Child Support as well as Centrelink.

Who is eligible for Centrelink in Australia?
JobSeeker Payment is financial help if you’re between 22 and Age Pension age. You can get it while you’re unemployed and looking for work, or doing approved activities to find a job. It’s also for when you’re sick or injured and can’t do your usual work or study.

Is Centrelink a private company?
The Centrelink Master Program, or more commonly known as Centrelink, is a Services Australia master program of the Australian Government.

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Hopefully, We helped you to get some genuine records for Centrelink Complaint information.

Use below complaint form to discuss problems you have had with Centrelink, or how they have handled your complaints. Initial complaints should be directed to Centrelink directly. You can find complaint contact details for Centrelink above.

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Centrelink Australia
Average rating:  
 4 reviews
 by Harper

I would like to thank Ms. Kirra from Centrelink's older Australian phone service for her 5-star review. I was lucky to speak with Ms. Kirra today after attempting to modify my income reporting date twice without success over the phone with Centrelink. She answered my question right away, offering kind, effective service deserving of the greatest praise. I'm happy to award her five stars for her excellent help.

 by Ann-Maree
all services offices I spoke to. Jobseeker area
City where company is located (optional): who knows now days 🙁

Nothing but trouble. Can't get straight answers, different answers to same questions from different service officers, one called another a liar because they gave me a wrong answer. Couldn't understand the person so they transferred me & it hung up. Many times I have been hung up on by the switchboard. With an hour waiting time, it's not acceptable! Fix your transfer switchboard, its faulty.

 by Tom

You can also file a complaint on

 by John Doe

Good to visit them if you had lost faith in Centrelink. Staff is well trained and do their best to assist in your queries/resolve them.