FedEx: Complaints, customer service, contact email & Phone Number

FedEx Australia
Average rating:  
 2 reviews
 by Anchor

The young man who delivered my package today was captured on camera checking to make sure no one was home for a considerable amount of time. HIGH SCORES! EXCELLENT SERVICE: He then located a place to conceal the package and made sure it remained dry.
I wish I could have expressed my gratitude to him in person.

 by Michael
Non Delivery
City where company is located (optional): North Geelong

I had packages sent from China and they arrived in North Geelong Victoria at 11.37AM on Tuesday 6 April 2021. The packages were listed to be delivered on Friday 9 April 2021 - Delivery time up to 10.00PM.
On Thursday 8 April AM, I called the FedEx line and when connected to an operator and asked could I pick up the packages from North Geelong as it was ONLY 6.1 kms from the delivery address for the packages. The lady said she would get in touch with the centre and get back to me - THIS SHE NEVER DID. That afternoon I phoned again and after 35 minutes waiting to be connected to an operator I gave up.
As the delivery date was the next day I left it and waited in all day and by 10.00PM NO DELIVERY HAD BEEN MADE.
These packages had been in your centre 6.1 kms away from delivery address for four days, I feel that the money I paid for the delivery was not justified for slow, slow delivery and this cost me OVER US$300.00. AS I am a business this will have consequences as these good were for a client that had to be delivered by me on Monday 12 April.
You did not even have the manners to firstly phone me back on Thursday or let me know you had NO INTENION to deliver the packages on Friday 9 April as ALL your tracking information stated from when the packages were in China on 25 March 2021
Tracking Note number 934201021161
Question: Do you have my packages and when will I get my property?
What refund amount will I receive for non compliance from FedEx re delivery?
These googs are URGENTLY required.
Michael

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Recently updated on February 13th, 2024 at 04:43 am

FedEx is is an American multinational conglomerate holding company. Get verified information about FedEx complaints email & Phone number. Phone or write in the first instance. The complaints line is 13 26 10. If you wish to correspond with FedEx online you should use the online form via their website.

FedEx Contact Information

Report complaints to corporate and get satisfaction

Phone number : 13 26 10

Support Email : aucsr@fedex.com or fscau@fedex.com

Support Form :  FedEx Support Form

Company website : fedex.com/en-au

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Corporate Head Office address

2 Military Road, Matraville, NSW 2036 Australia

Customer service hours:

How to make a Complaint to FedEx

Complaints handling is available on the FedEx website via ‘Customer Support.’ The first step is to call on the complaints line 13 26 10. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: Sir Charles Gairdner Hospital Complaints email & Phone Number

More Contact Number’s Of FedEx

FedEx customer service Contact : 13 26 10

Overseas: +61.2.8117.5885

About FedEx

FedEx is a American multinational courier delivery solutions firm. The business is famous for its overnight shipping support and pioneering a system that can track packages and supply real-time updates on package location.

FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and company services.

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People Also Ask

Is FedEx available in Australia?
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Who is currently the CEO of FedEx?
Raj Subramaniam

Who is FedEx owned by?
Born in 1944 in Marks, Mississippi, Frederick W. Smith, Yale College 1966, is the founder of FedEx Corporation and Executive Chairman of the Board of Directors.

How do I contact FedEx CEO?
Email the ceo frederick.smith@fedex.com

Also Read: Panasonic Complaints email & Phone Number

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Use below complaint form to discuss problems you have had with FedEx, or how they have handled your complaints. Initial complaints should be directed to FedEx directly. You can find complaint contact details for FedEx above.

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FedEx Australia
Average rating:  
 2 reviews
 by Anchor

The young man who delivered my package today was captured on camera checking to make sure no one was home for a considerable amount of time. HIGH SCORES! EXCELLENT SERVICE: He then located a place to conceal the package and made sure it remained dry.
I wish I could have expressed my gratitude to him in person.

 by Michael
Non Delivery
City where company is located (optional): North Geelong

I had packages sent from China and they arrived in North Geelong Victoria at 11.37AM on Tuesday 6 April 2021. The packages were listed to be delivered on Friday 9 April 2021 - Delivery time up to 10.00PM.
On Thursday 8 April AM, I called the FedEx line and when connected to an operator and asked could I pick up the packages from North Geelong as it was ONLY 6.1 kms from the delivery address for the packages. The lady said she would get in touch with the centre and get back to me - THIS SHE NEVER DID. That afternoon I phoned again and after 35 minutes waiting to be connected to an operator I gave up.
As the delivery date was the next day I left it and waited in all day and by 10.00PM NO DELIVERY HAD BEEN MADE.
These packages had been in your centre 6.1 kms away from delivery address for four days, I feel that the money I paid for the delivery was not justified for slow, slow delivery and this cost me OVER US$300.00. AS I am a business this will have consequences as these good were for a client that had to be delivered by me on Monday 12 April.
You did not even have the manners to firstly phone me back on Thursday or let me know you had NO INTENION to deliver the packages on Friday 9 April as ALL your tracking information stated from when the packages were in China on 25 March 2021
Tracking Note number 934201021161
Question: Do you have my packages and when will I get my property?
What refund amount will I receive for non compliance from FedEx re delivery?
These googs are URGENTLY required.
Michael

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