Good Guys Australia complaints number & email.
Disgusted with service today. No staff approached us even though there was only 1 other customer in the store. After quite a while we approached the front desk where there were 3 staff members. No one asked if we needed help even when they obviously heard us say that we were sick of waiting and were leaving. We then went to Harvey Norman where we were approached by a friendly Staff member and so we spent our money there.
Won’t be going back. The Good Guys at Maitland told me to take microwave back to nearest store, which was Taren Point , which I did. No refund . Looked at a microwave on sale , but not off the docks yet. Could be a month wait. So then when leaving store I asked if they could dispose the microwave. To which I was told to take it round the back and maybe they will take it. I took it home & dumped it myself. I will be going to Bing Lee.
Bought brand new tv from good guys not the only purchase in this order however tv screen was delivered smashed upon requesting replacement rude sales staff had to put me onto manager all i wanted was my new tv now have store display model still hasnt been delivered now find out my delivery day is tomorrow not today as promised worst experience ever and note im paying cash not finance which shouldnt matter either way but this is disgraceful
Complaint Phone number: 1300 748 190 or 1300 765 988
Complaint Email: customercare@thegoodguys.com.au
Tweet: Good Guys Australia
Website: https://www.thegoodguys.com.au/
Head Office address: 60 City Rd, Southbank VIC 3006
Get verified information about Good Guys complaints email & Phone number. If you wish to complain to Good Guys, call the complaints line on 1300 748 190 or 1300 765 988. There are full contact details and information about the complaint procedures on the Good Guys website.
Good Guys Complaints email & Phone Number
How to make a Complaint to Good Guys
Complaints handling is available on the Good Guys website via ‘Customer Support.’ The first step is to call on the complaints line 1300 748 190 or 1300 765 988. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Good Guys complaint contacts like Phone, email and support form
Complaint via Phone number : 1300 748 190 or 1300 765 988
The Complaint via Email : customercare@thegoodguys.com.au
Complaint via Support Form : Good Guys Support Form
Good Guys complaint website : thegoodguys.com.au
Tweet: TheGoodGuysAU
Corporate Head Office address
60 City Rd, Southbank VIC 3006
Also Read: Southland Complaints email & Phone Number
More Contact Number’s Of Good Guys
Good Guys customer service Contact : 1300 748 190 or 1300 765 988
About Good Guys
The Good Guys is a chain of consumer electronics retail stores in Australia and formerly New Zealand. The company was established by Ian Muir and following his departure in 2009 possession of the series remained with the Muir family.
Products & Services
Products
Whitegoods
Kitchen appliances
Kitchenware
Consumer electronics
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Use below complaint form to discuss problems you have had with Good Guys, or how they have handled your complaints. Initial complaints should be directed to Good Guys directly. You can find complaint contact details for Good Guys above.
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Good Guys Australia Customer Reviews
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Disgusted with service today. No staff approached us even though there was only 1 other customer in the store. After quite a while we approached the front desk where there were 3 staff members. No one asked if we needed help even when they obviously heard us say that we were sick of waiting and were leaving. We then went to Harvey Norman where we were approached by a friendly Staff member and so we spent our money there.
Won’t be going back. The Good Guys at Maitland told me to take microwave back to nearest store, which was Taren Point , which I did. No refund . Looked at a microwave on sale , but not off the docks yet. Could be a month wait. So then when leaving store I asked if they could dispose the microwave. To which I was told to take it round the back and maybe they will take it. I took it home & dumped it myself. I will be going to Bing Lee.
Bought brand new tv from good guys not the only purchase in this order however tv screen was delivered smashed upon requesting replacement rude sales staff had to put me onto manager all i wanted was my new tv now have store display model still hasnt been delivered now find out my delivery day is tomorrow not today as promised worst experience ever and note im paying cash not finance which shouldnt matter either way but this is disgraceful
