Recently updated on February 7th, 2024 at 06:29 am

Harvey Norman is an Australian multinational retailer. Get verified information about Harvey Norman complaints email & Phone number. Phone or write in the first instance. The complaints line is 1300 880 459. If you wish to correspond with Harvey Norman online you should use the online form via their website.

Harvey Norman Contact Information

Report complaints to corporate and get satisfaction

Phone number :  1300 880 459

Support Email :

Support Form :  Harvey Norman Support Form

Company website :

Tweet: HarveyNormanAU

Corporate Head Office address

A1 Richmond Rd, Homebush West NSW 2140, Australia

Customer service hours: 9-7pm (AEST)

How to make a Complaint to Harvey Norman

Complaints handling is available on the Harvey Norman website via ‘Customer Support.’ The first step is to call on the complaints line 1300 880 459. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: ASX Complaints email & Phone Number

More Contact Number’s Of Harvey Norman

Harvey Norman customer service Contact :1300 880 459

About Harvey Norman

Harvey Norman is a large Australian-based, multi-national drop shipping company of furniture, bedding, computers, communications and consumer electrical products. It mainly functions as a franchise, with the principal manufacturer and all company-operated stores owned by ASX-listed Harvey Norman Holdings Limited.

Products & Services


Refund, Return & Repairs


Computers & Tablets
Phones, Accessories & GPS
TV, Blu-ray & Home Theatre
Kitchen Appliances
Vacuum & Laundry Appliances
Furniture, Outdoor & BBQs
Beds & Manchester

Resources Harvey Norman


People Also Ask

Where is Harvey Norman head office?
A1 Richmond Rd, Homebush West NSW 2140, Australia

How many Harvey Normans are there?
During Hurricane Harvey, there were as many as 16,000 Mormon Helping Hands volunteers working around Greater Houston each day and provided over one million man-hours of service

Who is the CEO of Harvey Norman?
Katie Page (Feb 1999–)

Who owns Harvey Norman Holdings?
Gerry Harvey

Also Read: Harbour Town Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Harvey Norman Complaint information.

Use below complaint form to discuss problems you have had with Harvey Norman, or how they have handled your complaints. Initial complaints should be directed to Harvey Norman directly. You can find complaint contact details for Harvey Norman above.

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Harvey Norman Australia
Average rating:  
 29 reviews
 by Kanoa

My friend and I were looking for. Recliner and found the sales assistant very helpful and obliging, so much so that I ended a purchasing a recliner also ,great price great service

 by Rose
City where company is located (optional): Wiley park

Sales and delivery department has terrible communication…they have no respect to people and no work ethic

 by Veverly
Swapping items
City where company is located (optional): Gordon

Trying to exchange some of the online purchases as I was given gifts that I have already. but.. when I tried to swapped it with other items the man who assisted me wasn't says online that it's still on sale. But I had a hard time finding the on sale products as it doesn't have the prices on them. So, I have to check on my phone or kept asking staff if it's on sale. Instead of helping me by showing which ones are on sale.. the seller guy told me to have a seat (no seat found) and check it online one by one?? Thats me holding my crying baby. What a stressful day. And wanting to return some items that I have purchased from different store. But was told i have to go back to where i purchased the products. Went back to North Ryde and assisted by staff well and much helpful. Also, the on sale products has price tags on it made it much easier to see which are which.

 by Isabel
Santa photos
City where company is located (optional): Melboune

Even though there web site said santa would be in store for photos when l arived with 2 exicted toddles l found out there not doing them this year rang outher stores and was told yes santa was there to then be told it was a poster of santa and you could have your photo taken in front of it this means nothing to a toddler very disapponited.

 by John
City where company is located (optional): Gymea Bay

I purchased a trampoline online 6 weeks ago and despite countless emails and phone call i have still to receive a delivery date. And nobody has ever called to discuss this over the last 6 weeks. Can somebody please help?

 by Derek Lynn
Click and Collect
City where company is located (optional): Midland Western Australia

After following the email advice, I arrived at the store, the instructions told me to wait in my car and someone would bring the items to me, I'm not lazy, I just find it extremally difficult and painful to walk or carry any items over 2 kg. After waiting for over 30 mins, I decided to go into the store and find out what was happening. The lady said "here are your 2 Air purifiers you need to purchase 2 surge protectors for them" I told her that I have surge protectors already. She said " good bye" and walked away, leaving me to then carry these heavy items out to the car myself. Disgusting service, will not shop at Harvey Norman again.

 by Anisha Shrestha
Purchase of items and not delivered and no any proper information
City where company is located (optional): Orange

Complain regarding the service that I received from Harvey Norman Orange.
I bought LG TV on 2nd October from Harvey Norman orange and reassured me that it will be delivered on 2-3 business days to mudgee as I disclosed them my address earlier.
To my surprise, still I have not received the item yet and I am calling daily to get an update and I am always told that it will be tomorrow and its been 17 days now and still nothing has been done.
Also once I bought, after a week I was also told its out of stock and needs to wait for LG store to deliver but I made a payment when they told me there was 2 stock.
Its too frustating to deal with these things and the staffs are not giving the true information. No proper comminication and no response while chasing for the item to be delivered.

 by Diana
City where company is located (optional): Mount Barker

Wont be going back, very disappointed, recliner didn’t work l, had a stcratch, missing cup holders

 by Fred
Click and collect
City where company is located (optional): Melbourne

I placed an online order for click and collect, waited over 4 hours for a confirmed “come pick up your goods”. I called the store that I had selected to pick up from, they had no such order! I re scanned my emails only to find that my order had been cancelled with no reason or explanation!!! The money came out of my account within minutes of me finalising the order, so now I am $1349.00 out of pocket and no product or an active order!!! Thanks Harvey Norman, you’ve lost me as a future customer. Why was my order cancelled?

 by Jason
Laser DVD player
City where company is located (optional): Warrawong

Harvey Norman has the worse after sales service I’ve experienced. Bought a DVD player. Experienced a problem with it. Used their texting service to let them know. Got a return text. We will contact you shortly it stated. Three days later, nothing. Called the store. Sales person stated he would look into the issue with the DVD player and call me back that day. Never did. Tried a third option which was Harvey’s return call service. Filled it out online. Got a message stating they would call within 24 hours. Four days later still waiting. A week after making my purchase and contacting Harvey Norman using three seperate methods I still have no return text or call and I still have a DVD player that doesn’t function correctly. Harvey Norman couldn’t care less once they have your money it seems.

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