Recently updated on February 7th, 2024 at 09:47 am
IGA is an Australian chain of supermarkets. Get verified information about IGA complaints email & Phone number. Phone or write in the first instance. The complaints line is +61 2 9741 3000. If you wish to correspond with IGA online you should use the online form via their website.
IGA Contact Information
Report complaints to corporate and get satisfaction
Phone number : +61 2 9741 3000
Support Email :
Support Form : IGA Support Form
Company website : iga.com.au
Tweet: igaaustralia
Corporate Head Office address
35 Campbell St, Bowen Hills QLD 4006, Australia
Customer service hours:
How to make a Complaint to IGA
Complaints handling is available on the IGA website via ‘Customer Support.’ The first step is to call on the complaints line +61 2 9741 3000. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
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More Contact Number’s Of IGA
IGA customer service Contact : +61 2 9741 3000
About IGA
Independent Grocers of Australia (IGA) is a Australian series of supermarkets. It’s the Australian branch of this global American-based Independent Grocers Association. It is the fourth largest chain, because Aldi overtook Metcash in supermarket revenues.
Products & Services
Supermarkets
Resources IGA
People Also Ask
What does the IGA stand for?
The Independent Grocers Alliance
Can a 13 year old work at IGA?
7 answers. You have to be of the legal working age. You can start working at age 15 I believe.
What is IGA called in Ontario?
Foodland
How serious is IgA?
IgA nephropathy can cause your kidneys to gradually stop functioning. Then permanent dialysis or a kidney transplant is needed to live.
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Hopefully, We helped you to get some genuine records for IGA Complaint information.
Use below complaint form to discuss problems you have had with IGA, or how they have handled your complaints. Initial complaints should be directed to IGA directly. You can find complaint contact details for IGA above.
Customer Reviews & Complaints
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Food of Good Quality
Excellent personnel that are always willing to assist.
Good costs
Tried to enter Cas Back Groceries Competition.Wont accept store or loyalty card
I am 80 years old. I wanted to buy 2 boxes of sugarless soft drink when I shopped last Thursday (pension day). I was informed that I had to shop on the weekend to get the special..a difference of $10 per pack and l wanted 2. I was informed by Steven that I couldn't l have them at the special price until the weekend. I first shopped at this store when it was not owned by IGA. (30 years ago).
This morning I went to get the drinks and naturally they were all GONE. To make matters worse my breathing is bad and the legs don't work well. I didn't realise this shop doesn't open until 8am on Sundays. In the time I sat outside (from 7am) 11 cars, one pushbilke rider and a motorbike rider all left. Outside with me sat 8 people between 60 and 80. So much custom was lost. To make it worse I got soaked going home on my disability scooter. This town is built on the elderly and disabled. Wake up IGA. I am very disappointed . The staff on the other hand are beautiful people, many I've known for a very long time. STOP THE GREED AND THINK OF OTHERS INSTEAD OF THE BANK BALANCE.
IGA meat trays are black and can not be recycled. Please start using recyclable materials.
This store never has specials that are advertised. this is not the first time. It seems the dairy products also OMO and drinks. The soft drinks are a IGA brand but they don't hold it. If they trade under the banner of IGA why don't they sell their products.
I hope someone in a top level consider my review and make a change and improve it. (27 Lindfield Ave – NSW 2070).
It is about the staff in this store. They are not friendly especially those who works as cashiers (those staff who mostly wear navy and black uniform – it seems they are in a top level of the store or they are managers!). They staring at you and look at you and your bag like you a thief. When you give them a comment or notify them about the issue of the product, they normally do not say sorry and look at you like that you a liar.
They have different products in the store which are expired. When you tell them they ignore your comment and they put them in shelf again. It is absolutely shameful. I really do not know where these behaviour and culture come from?! The customer service is not good and we are not satisfied at all. I am not sure if any training session have been provided and considered about ethical behaviour, ethical thinking and responsibilities.
That is absolutely shameful.
I wish someone consider my comments and improve it. Also, I wish lockdown will be eased as soon as possible to go and shop from the other stors…
I went in to get a few specials and I was charged full price not happy 😭
I’ve been accused of taking money without putting my card in the machine will not shop there again
Lost a loyal customer
IGA you people disgust me I by chicken it stinks and is on the turn , salads a rotten in the bags your produce last not one day after purchase , you are more expensive than any other supermarket and you waffle on about supporting the community what a joke !! Your food below sub standard your chain should be closed down I this country !!!!
This is the third time I have left there with products not scanning correctly. This time I pulled them up on it and they just deduced the amount when I know you are suppose to as a customer if the price has been scanned incorrectly, you are entitled to receive it for free. It has been on the local community group on Facebook that this has been happening in the area at IGA. Who polices this? I'm taking it further if I'm not contacting by IGA customer service about this.