Recently updated on February 22nd, 2024 at 03:33 am
KFC is the world’s second-largest restaurant chain. Get verified information about KFC complaints email & Phone number. Phone or write in the first instance. The complaints line is (02) 9930 3000. If you wish to correspond with KFC online you should use the online form via their website.
KFC Contact Information
Report complaints to corporate and get satisfaction
Phone number: (02) 9930 3000
Support Email:
Support Form: KFC Support Form
Company Website: kfc.com.au
Tweet: kfcaustralia
Corporate Head Office address
20 Rodborough Rd, Frenchs Forest NSW 2086
Customer service hours:
How to make a Complaint to KFC
To complain to KFC, contact their complaints line on (02) 9930 3000 (Head Office). They can also be contacted by mail and online contact form if required. KFC also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.
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About KFC
KFC is an American fast food restaurant chain and world’s second-largest restaurant chain after McDonald’s, with 22,621 locations globally in 150 countries as of December 2019. KFC’s original product is pressure-fried chicken pieces, seasoned with Sanders’ recipe of 11 herbs and spices.
Products & Services
Products
Fried chicken
Hamburgers
Chicken sandwiches
Wraps
French fries
Soft drinks
Salads
Desserts
Breakfast
Milkshakes
Resources KFC
Facebook
Twitter
YouTube
LinkedIn
Instagram
Snapchat
People Also Ask
Who operates KFC in Australia?
Collins Foods
Where is KFC’s headquarters?
20 Rodborough Rd, Frenchs Forest NSW 2086
Who is handling KFC?
KFC is a subsidiary of Yum! Brands, one of the largest restaurant companies in the world.
Who is the CEO of KFC?
Sabir Sami
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Hopefully, We helped you to get some genuine records for KFC Complaint information.
Use below complaint form to discuss problems you have had with KFC, or how they have handled your complaints. Initial complaints should be directed to KFC directly. You can find complaint contact details for KFC above.
Customer Reviews & Complaints
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Easily one of the BEST KFC locations to place an order from. I am aware that not every KFC location is the same, but they aren't. The personnel at this KFC on Clyde Road in Berwick is exceptional, and the food is prepared to absolute perfection. It truly stands out from the others. Furthermore, it's awesome that you can find a lot of fantastic discounts both in-store and on the APP! Continue your fantastic effort!
My child has worked for KFC for some time now, forever loyal and punctual, hard working and has never complained.
In return, sone new chick rocks up and cuts hours to several staff, one member got zero hours! No written warnings, so no poor performance… this is abhorrent behaviour introduced to the young workers in Australia. They have been loyal and kfc spits on them. !!! Disgraceful KFC .. you should be ashamed!!
The worst (& most expensive) chicken available out there!
I think KFC Grraldton is forgetting to add the so called 'herbs & spices'.
Taken my chances on two occasions over the last 3 weeks & been so very disappointed. I only eat the original flavour KFC, but it has no flavour anymore.
Been a very expensive takeaway that's tasteless, dry & very boring.
Get your act together guys - won't be supporting you guys ever again.
Penrith KFC is the worst they NEVER get the order correct it’s always missing 3 or 4 items even when you check it before you leave the drive through window and you let them know they got it wrong it goes back 3 times before the order is actually correct. Tonight they had no chicken and the service is poor. You should not only be embarrassed but ashamed. It’s disgusting. It’s disappointing
The store is filthy, I walked in at 6pm to order, only person there… all tables were dirty… front entrance door is a disgrace, every where you look is dirty.. Food is your business… horrified to see
Noah he did not take his job seriously and has no manners to the customers because I saw him laughing as we struggle to order.
While waiting for our meal at the drive through window, i noted the Manager was having a verbal argument with staff in the back of store while the manager was still assisting in packagi g food for service.
It was also noted that the staff were not adhering to food hygiene standards with hats not covering hair, no hair nets on excessive hair, and no beard nets in the food prep area.
This is not the first time as i have previously observed food handling with no gloves........what is KFC teaching it's managers and staff these days?
Kfc app continually fails to work.
Manager continually maintains and directs staff not to accept orders only available using the app. I have presented the manager with Phone as proof that the app is not working. Only to be told that she has been directed mot to accept orders over the counter if app is not working.
This has been happening for the past two months. How long is it going to take for management to fix this problem.
Rate service at nil.
I was in KFC Wangaratta. I was served by a young lady who was trying to speak to me about my order. I kept asking what she was saying. Evan asking her to remove her mask so I can hear her. She refused to remove her mask that's ok She then needs to speak up so that people can hear her. When She can repeat what the order is. alternative is she does not do front counter or put in computers similar what they have at McDonalds so the customer can order meals without speaking to staff in a high voice when making an order.
Chips often soggy, cold and unsalted with orders often incorrect and on many occasions the meals full of drumsticks