Recently updated on February 6th, 2024 at 10:37 am

Liquorland is an Australian liquor store chain. Get verified information about Liquorland complaints email & Phone number. Phone or write in the first instance. The complaints line is 1300 300 640. If you wish to correspond with Liquorland online you should use the online form via their website.

Liquorland Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1300 300 640

Support Email :

Support Form :  Liquorland Support Form

Company website :

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Corporate Head Office address

Australia Fair Shopping Centre, 42 Marine Parade, Southport QLD 4215

Customer service hours: Monday to Friday 8:30am – 9pm AEST

Saturday 9am – 9pm AEST; Sunday 10am – 8pm AEST

How to make a Complaint to Liquorland

Complaints handling is available on the Liquorland website via ‘Customer Support.’ The first step is to call on the complaints line 1300 300 640. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: David Jones Complaints email & Phone Number

More Contact Number’s Of Liquorland

Liquorland customer service Contact : 1300 300 640

About Liquorland

Liquorland is a Australian liquor Series, a part of the Coles Group, owned by Wesfarmers Before the demerger of Coles Group by Wesfarmers on 21 November 2018. The Liquorland chain comprised 731 stores as of December 2018.

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People also ask

Where is Liquorland head office?

Australia Fair Shopping Centre, 42 Marine Parade, Southport QLD 4215

How do I contact Liquorland ?

Customers can contact Liquorland via this customer service number 1300 300 640.

What is Liquorland head Office Number ?

Liquorland head office Number is 0756684980.

Who is the ceo of Liquorland ?

Michael Courtney is the ceo of Liquorland .

Also Read: NGV Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Liquorland Complaint information.

Use below complaint form to discuss problems you have had with Liquorland, or how they have handled your complaints. Initial complaints should be directed to Liquorland directly. You can find complaint contact details for Liquorland above.

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Liquorland Australia
Average rating:  
 8 reviews
 by Adair

I just went to Liquorland North Haven SA, and afterward, I couldn't find my credit card. Thankfully, my account showed no fraudulent activity, so I decided to call Liquorland just in case I had forgotten it at the shop before reporting it lost or stolen. They weren't holding my card, but their dedication to providing excellent customer service was impressive.

 by Lucy
Online order

Made an order of over $100. Three weeks later try to find out why it hasn’t been delivered yet. They never even sent it.

 by kim
Click & Collect

I traveled yesterday 30 km to pick up my Click& Collect order for wine/beer.
I was told my order had been cancelled because they did not have the wine I had ordered.
I asked if I could at least get the beer, I was told no.
I asked if i could get a refund so I could buy something else, I was told no.
I asked if they could contact the office and help me to get refund,I was told no,I have to wait for an email from the office.
The email never arrived...
My questions are:
Why do they have product for sale on their website that they don't have?
Why do they charge for a product they don't have?
Why don't they inform the customer when order has been cancelled?
Why does customer have to ask for a refund,instead offering it, when they have sold and charged for a product they don't have?
More training is needed...
One star for the friendly lady at the shop who tried to help but couldn't.

 by Jessica
Horrifying service from Michael
City where company is located (optional): Sorrento

Zero stars.
Michael, you are one of the rudest people i have ever spoken to in regards to customer service.
I will be putting in a formal complaint about your disgraceful attitude.
Trying to say you where not rude to myself and my partener when both of your conversations where on loud speaker heard by more than 2 people is a joke.
Calling to try and justify your attitude with out even appolgising makes me wonder how you even work in customer service.
Best of luck to you, i cant imagine how or why you are still be in your job but the manager must be either desperate or waiting for a comllaint of this level to have u removed.
Good day to you sir.

 by Dianna Locke
Angostura Bitters

Supplied with what seems like a "fake" bottle!!!!!!!!! No label, no evidence of glue from a label that might have come off and bottle shorter than the original.
NO ONE does the courtesy of a response to emails, phone calls etc.
Very dodgy. Would love to put in a photo of the product but guess what - not able to.

 by Sue Wardle
Click & Collect
City where company is located (optional): Rutherford

I purchased products on the 8th December - supposed to be a 30 minute click and collect

I went to the store 3 hors later when I hadn't received an SMS and thought it would be there to collect - they had no record of it - I called their complaints number twice - could not get anyone who I could understand - they have charged my credit card and lost my order - I have emailed twice - still not resolved 2 days later - they have had my money for 2 days and the order is still apparently missing - I cannot collect my goods even though I have a confirmation email - will never use their click & collect or online order again

 by Sue Goff
City where company is located (optional): Melbourne (Northcote)

I am very upset, I purchased what I thought was a fathers day special online black Johnny Walker Whiskey at a great price (1 Litre). My order arrived today, I opened it and it was Red.I called and they are refusing to exchange it under their 'change of mind policy. It is not a change of mind it is a mistake. Very poor, there is no reason not to exchange it, it is no skin off their nose.

I will be shopping at Dan Murphy in future,

 by Celia
Customer service
City where company is located (optional): Perth

Very rude ladies working here.