Recently updated on February 22nd, 2024 at 03:46 am

Metro Trains is the electrified metropolitan rail network service. Get verified information about Metro Trains email & Phone number. Phone or write in the first instance. The complaints line is 1800 800 007. If you wish to correspond with Metro Trains online you should use the online form via their website.

Metro Trains Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1800 800 007

Support Email :

Support Form :  Metro Trains Support Form

Company website :

Tweet: metrotrains

Corporate Head Office address

Level 16/700 Collins St, Docklands VIC 3008

Customer service hours: 6am to midnight daily (all night on Fridays & Saturdays)

How to make a Complaint to Metro Trains

Call the Metro complaints line on 1800 800 007. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.

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More Contact Number’s Of Metro Trains

Public Transport Ombudsman: 1800 466 865
Lost Property: (03) 9610 7512
OOh!media: 02 9927 5555
S&J Media: 03 9867 1022
Torch Media: 02 8404 3900
APN Outdoor: 03 8866 5200

About Metro Trains

Metro Trains Melbourne, is the franchise operator of the electrified suburban passenger service on the Melbourne rail network. Metro operates a fleet of 220 six-car train sets on 965 kilometres (600 mi) of track. There are fifteen regular service train lines and one special events train line.

Resources Metro Trains


People Also Ask

Who is Metro trains owned by?
Our Shareholders

What is meant by metro train?
April 2022) Rapid transit or mass rapid transit (MRT), also known as heavy rail or metro, is a type of high-capacity public transport generally found in urban areas. A rapid transit system that primarily or traditionally runs below the surface may be called a subway, tube, or underground.

Is metro faster than train?
The government also uses the term metro as synonymous with fast. These new metro lines will be faster than the clunky old regular train services, it says. But in other parts of the world, metro means more than just small train. Because metro trains are lighter than, well, heavier rail, they are quick to start and stop.

Why it is called metro?
A passenger railway going inside an urban area was called the METROPOLITAN RAILWAY (urban train system), in modern English: METRO. The first metro was opened in London and later most of it was soon built underground (under the city), so it was then called THE UNDERGROUND, even to this day.

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Hopefully, We helped you to get some genuine records for Metro Trains Complaint information.

Use below complaint form to discuss problems you have had with Metro Trains, or how they have handled your complaints. Initial complaints should be directed to Metro Trains directly. You can find complaint contact details for Metro Trains above.

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Metro Trains
Average rating:  
 1 reviews
 by Ostin

I can honestly tell that Melbourne's infrastructure is of the highest caliber after five months of using it. Everything just works well, but for some crappy graffiti and animal vandalism.