Qantas Australia complaints number & email.

Qantas
Average rating:  
 6 reviews
 by Dana
Customer support line
City where company is located (optional): Southport

Tried for 3 days to talk with someone waited on average 1.5 hours each time. Got 2 call backs where they put me on hold for over 10mins then hung up the line. Still waiting for a resolution to the flight THEY cancelled

 by Ziaudeen
flight service and comtomer care
City where company is located (optional): Australia

One of the worst airline, Once you book it you are trapped, you can change or contact the customer care

 by Annette
Getting through.

I have just tried for the 3rd time to talk to someone at Qantas regarding a credit we should get due to them cancelling a flight back in July 2021. This time is waited on the phone for 31/2 hours and got through to a person who couldn’t help me. They put me through to another department and the phone hung up. Absolutely cranky with their customer service.

 by Sarah lagana
Cancellation of my flight and discrimination
City where company is located (optional): Darwin

I have been stuck in Darwin against my will due to domestic violence and a mate booked me a flight home it was all paid for had my itinerary i got to check in snd they cancelled my flight Saying it was a fraudulent transaction i am now stuck and cant get honest help disgusting no stars most disgusting service in Australia i am taking them to court and the media

 by John Elliot
customer service
City where company is located (optional): Australia

Third complaint, first two totally ignored.
I booked through Qantas out of loyalty, never again.
Before I departed for Melbourne from Auckland, my wife's flight was rescheduled twice. Understandable considering the current climate.
However, I tried many times and countless hours trying to ring the customer number trying to get clarification. The phone was never answered.
I am now in the same position. Trying to get home. I spent 4 hours on the phone trying to find when my flight would be rescheduled. Again. No answer.
On speaking to fellow kiwis in the same position but with Air Nz, the most they have had to wait is an hour and a half.
I do not believe you have any intention of answering calls. Are your profits so precious you cant pay to have extra staff answering calls, or have a call back service.
You have ruined our trip, and I will say the same on social media.

 by CHRISTINE
Communications
City where company is located (optional): Uk

Absolutely appalling service
Totally unable to get anywhere by telephone or email trying to return on repatriation flights from U.K. to Australia

Qantas Australia complaints number & email

Complaint Phone number: 131313

Complaint Email: user@qantas.com

Tweet: Qantas Australia

Website: https://www.qantas.com/au/en.html

Head Office address: Qantas Airways, 10 Bourke Rd, Mascot, NSW, 2020, Australia

Get verified information about Qantas complaints email & Phone number. If you wish to complain to Qantas, call the complaints line on 1300 659 161. There are full contact details and information about the complaint procedures on the Qantas website.

Qantas complaints email & Phone number

How to make a Complaint to Qantas

Complaints handling is available on the Qantas website via ‘Customer Support.’ The first step is to call on the complaints line 1300 659 161. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Qantas complaint contacts like Phone, email and support form

Complaint via Phone number : 1300 659 161

The Complaint via Email : user@qantas.com

Complaint via  Support Form :  Qantas Support Form

Qantas complaint website : www.qantas.com

Tweet: @Qantas

Corporate Head Office address

Qantas Airways, 10 Bourke Rd, Mascot, NSW, 2020, Australia

Also Read: Paypal complaints number & email.

More Contact Number’s Of Qantas

Qantas customer service: 13 13 13
Qantas lost, late or damaged baggage: 1300 306 980
Qantas bookings: 022 6111 1818
Arrivals and departures Enquiries: 13 13 23
Qantas Frequent Flyer membership: 13 11 31
Qantas Deaf passengers Support: 133 677
Qantas Investors Support: 1800 177 747
Qantas Corporate Office & Headquarter: (02) 9691 3636

About Qantas

Qantas Airways Limited is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations. It is the third oldest airline in the world, after KLM and Avianca having been founded in November 1920; it began international passenger flights in May 1935.

Products & Services

Service

Travel Services
Flight services
Flight for business services

Also Read: TNT complaints number & email.

Hopefully, We helped you to get some genuine records for Qantas Complaint information.

Use below complaint form to discuss problems you have had with Qantas, or how they have handled your complaints. Initial complaints should be directed to Qantas directly. You can find complaint contact details for Qantas above.

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Qantas
Average rating:  
 6 reviews
 by Dana
Customer support line
City where company is located (optional): Southport

Tried for 3 days to talk with someone waited on average 1.5 hours each time. Got 2 call backs where they put me on hold for over 10mins then hung up the line. Still waiting for a resolution to the flight THEY cancelled

 by Ziaudeen
flight service and comtomer care
City where company is located (optional): Australia

One of the worst airline, Once you book it you are trapped, you can change or contact the customer care

 by Annette
Getting through.

I have just tried for the 3rd time to talk to someone at Qantas regarding a credit we should get due to them cancelling a flight back in July 2021. This time is waited on the phone for 31/2 hours and got through to a person who couldn’t help me. They put me through to another department and the phone hung up. Absolutely cranky with their customer service.

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