Qantas Australia complaints number & email.
Tried for 3 days to talk with someone waited on average 1.5 hours each time. Got 2 call backs where they put me on hold for over 10mins then hung up the line. Still waiting for a resolution to the flight THEY cancelled
One of the worst airline, Once you book it you are trapped, you can change or contact the customer care
I have just tried for the 3rd time to talk to someone at Qantas regarding a credit we should get due to them cancelling a flight back in July 2021. This time is waited on the phone for 31/2 hours and got through to a person who couldn’t help me. They put me through to another department and the phone hung up. Absolutely cranky with their customer service.
I have been stuck in Darwin against my will due to domestic violence and a mate booked me a flight home it was all paid for had my itinerary i got to check in snd they cancelled my flight Saying it was a fraudulent transaction i am now stuck and cant get honest help disgusting no stars most disgusting service in Australia i am taking them to court and the media
Third complaint, first two totally ignored.
I booked through Qantas out of loyalty, never again.
Before I departed for Melbourne from Auckland, my wife's flight was rescheduled twice. Understandable considering the current climate.
However, I tried many times and countless hours trying to ring the customer number trying to get clarification. The phone was never answered.
I am now in the same position. Trying to get home. I spent 4 hours on the phone trying to find when my flight would be rescheduled. Again. No answer.
On speaking to fellow kiwis in the same position but with Air Nz, the most they have had to wait is an hour and a half.
I do not believe you have any intention of answering calls. Are your profits so precious you cant pay to have extra staff answering calls, or have a call back service.
You have ruined our trip, and I will say the same on social media.
Absolutely appalling service
Totally unable to get anywhere by telephone or email trying to return on repatriation flights from U.K. to Australia
Complaint Phone number: 131313
Complaint Email: email@example.com
Tweet: Qantas Australia
Head Office address: Qantas Airways, 10 Bourke Rd, Mascot, NSW, 2020, Australia
Get verified information about Qantas complaints email & Phone number. If you wish to complain to Qantas, call the complaints line on 1300 659 161. There are full contact details and information about the complaint procedures on the Qantas website.