Recently updated on March 9th, 2024 at 08:32 am

SHEIN is an affordable online shopping platform. Get verified information about SHEIN email & Phone number. Phone or write in the first instance. The complaints line is (844) 802-2500. If you wish to correspond with SHEIN online you should use the online form via their website.

SHEIN Contact Information

Report complaints to corporate and get satisfaction

Phone number: (844) 802-2500

Support Email:

Support Form: SHEIN Support Form

Company website:

Tweet: SHEIN_News

Corporate Head Office address

Level 5, 447 Collins Street, Melbourne, VIC, 3000, Australia

Customer service hours:

How to make a Complaint to SHEIN

Complaints handling is available on the SHEIN website via ‘Customer Support.’ The first step is to call on the complaints line (844) 802-2500. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

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SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries.

We believe that the beauty of fashion should be accessible to everyone, not just the privileged few. When the company was founded in 2012, we noticed that fashion companies had to choose between offering choice or reducing inventory pressure and waste. So, we set out to change that by leading the development of alternative processes and technologies to bring fashion into the future.

Resources SHEIN


People also ask

Where is SHEIN head office?

Level 5, 447 Collins Street, Melbourne, VIC, 3000, Australia

How do I contact SHEIN ?

Customers can contact SHEIN via this customer service number (844) 802-2500 .

How do I get in touch with Shein?

To access the live chat feature, click the ‘Customer Service’ button (located in the upper right area, next to the headphone icon) after logging in. In the lower right corner of your screen, click the “Me” icon if you’re using the Shein app. From there, select the “Support” button located under “More Services.”

Who is the ceo of SHEIN ?

Chris Xu is the ceo of SHEIN .

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Hopefully, we helped you to get some genuine records for SHEIN Complaint information.

Use below complaint form to discuss problems you have had with SHEIN, or how they have handled your complaints. Initial complaints should be directed to SHEIN directly. You can find complaint contact details for SHEIN above.