Recently updated on February 1st, 2024 at 05:53 am
Ticketek is an Australian event ticketing company. Get verified information about Ticketek. Phone or write in the first instance. The complaints line is 132 849. If you wish to correspond with Ticketek online you should use the online form via their website.
Ticketek Contact Information
Report complaints to corporate and get satisfaction
Phone number : 132 849
Support Email : customer.help@ticketek.com.au
Support Form : Ticketek Support Form
Company website : premier.ticketek.com.au
Tweet: @Ticketek_AU
Corporate Head Office address
225 Exhibition St, Melbourne VIC 3000
Customer service hours:9am – 8pm Mon – Sat, 9am – 5pm Sun (AEDT)
How to make a Complaint to Ticketek
Complaints handling is available on the Ticketek website via ‘Customer Support.’ The first step is to call on the complaints line 132 849. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
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More Contact Number’s Of Ticketek
Ticketek customer service: 132 849
Business Care Ticketek Contact: 132 849
Ticketek support and assistance Contact: 131 931
Media Inquiry for Ticketek: +61 2 9266 4073
Ticketek General enquires: 132 849
Booking an accessible seat Contact: 1300 665 915
About Ticketek
Ticketek is an Australian event ticketing company. Founded in 1979, the company is owned by TEG Pty Ltd with its headquarters in Sydney and operates ticketing operations for entertainment and sporting events in Australia and New Zealand.
Products & Services
Service
Ticket booking services
Sport ticket booking service
Entertainment ticket booking service
Resources Ticketek
Facebook
Twitter
YouTube
Instagram
People Also Ask
Is there a problem with Ticketek?
Ticketek.com.au is UP and reachable by us. Please check and report on local outages below … The above graph displays service status activity for Ticketek.com.au over the last 10 automatic checks..
Who is the CEO of Ticketek?
Geoff Jones
Where is the head office of Ticketek?
225 Exhibition St, Melbourne VIC 3000
How can I contact Ticketek by phone?
132 849
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Hopefully, We helped you to get some genuine records for Ticketek Complaint information.
Use below complaint form to discuss problems you have had with Ticketek, or how they have handled your complaints. Initial complaints should be directed to Ticketek directly. You can find complaint contact details for Ticketek above.
Customer Reviews & Complaints
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Ticketek deserves praise for their really effective online reservation system. Tickets to Tina the musical and the cricket test in Sydney have just been reserved. They were both simple, rapid processes. Ticketek, great job.
Ticketek is unbelievably rude and have stolen my money from almost 2 years ago without ANYONE acknowledging all my emails and phone calls. I'm running out of patience and people who will help me with this and I believe that it should now treat this as a Criminal offense. I actually bought these Faith No More tickets way back on the 10th of February 2020!!! Because of the break up of my relationship, I have informed them each time that it may have been paid through my previous Visa Card which was in both names and has been cancelled a few years ago. I am with a different Bank as well. Can someone PLEASE sort out this long running disaster ASAP as I am constantly ignored. I think it is not unreasonable for them to pay interest on this too. PLEASE CONTACT ME VIA EMAIL AS ABOVE. Thank you in advance and hope that maybe you can sort this disaster and extremely stressful situation. Julie
Systems are a f#king joke
Can't give 0-star rating. I ordered 3 mountain passes to the Bathurst 12-hour event. They charged my credit card for 5 passes and refused to correct their mistake. They are completely dishonorable. If possible do not deal with this company.
Hopeless company! I purchased tickets to a musical but have not been issued tickets. Virtually no way to contact them. Steer clear!
Cant give zero stars ! Worst customer service I have ever experienced. Waiting for a refund and they do not respond to emails at all. No way to call them. How to we get our money back is there an ombudsman we need to contact?
They are intentionally making it difficult to chase up on refunds from cancelled gigs.
It should be refunded automatically. They should be punished by Fair Trading. If there was an option for zero stars that's what I'd give to these scam merchants. DON'T BUY TICKETS FROM TICKETEK!
I have been trying to contact Ticket via multiple platforms for 4 weeks e.g. emailing enquiries, going to a Ticketek rep at the local shopping centre and they gave me the email address (for agency) they use to contact Ticketek. They also state that it is impossible for them to get any reply back from Ticketek, and they are a representative. I have then tried to email the customer.help@ticketek.com.au email address, and it bounces back stating the email address is not correct. This is the one on their own page. Any other retail outlet needs to be available for followup support, refunds, enquires, when a customer has made a purchase with them. Ticket need to be available after they take our money.
They take your money really quickly, charging an arm and a leg.
They should be available for follow up queries. I do NOT want a refund, I just need help changing a seat. There is availability, however the longer I wait this will not be the case. NOT GOOD ENOUGH!
Do not use this organisation. For a multimillion dollar organisation to be unobtainable and not reply is unacceptable. Hire more people if you are swamped!
Ticketek advertising and click bait during the booking process is over the top. I will be taking that feedback to the venue. Ticketek makes the experience LESS enjoyable.