TNT complaints number & email.
Can hardly call it a service when it won't do the one thing it's supposed to: Deliver packages. Ordered from China and it arrived in Auckland within two weeks then it seemingly dicked around the city for two more weeks instead if getting delivered the final stretch to my city. Then they decided it was delivered and yet I have no package. Impossible to find a complaint contact, and even more so to find a real person. They want me to create a stupid account with them as if I chose to use them in the first place, let alone will do this again. Garbage company and garbage service. One star because you can't give zero.
Useless customer service, very bad experience, my parcel has been stuck in their depots for 2 weeks, idiot company, why still exist? don't even deserve one star
I sent a parcel from Ballina to Jaipur, the parcel remained in Jaipur customs for two weeks before being released by my jeweler in Jaipur. The parcel was forwarded by a local Indian courier to Jaipur, and not by TNT who has offices in New Delhi and Jaipur. I have now been billed 15,000 Indian rupees which is about 200.00 US. dollars. I am in disbelief that there was no coordination with TNT from New Delhi to Jaipur, I feel incredibly let down, why should I have to make this payment, it was TNTs responsibility to deliver the parcel. I have sent emails to TNT Australia, and have been told it was local taxes, and then the next email from them stated that the end destination of my parcel was New Delhi, surely TNT would have been aware of this. I since have read many negative reports of mismanagement by TNT, what happened to me is so unethically wrong, and am surprised the News media has not mentioned these wrong business practices. There really should be a mass law suit by many wronged customer's by this ineptitude company, Respectfully James Dutton
Lousy service ! Doesn’t follow subcontract request from FedEx Can’t ever get hold of a human to follow up an issue.
Ironic I need to check a box to prove I’m human 🙄🙄
Shame I had to give you one star
don't deserve any stars at all....like usual, give you the run around, useless customer service and never able to get a direct response. wouldn't want to use them again. please avoid at all costs!
Complaint Phone number: 1300851131
Complaint Email: tntfeedback@tnt.com
Tweet: TNT
Website: https://www.tnt.com/express/en_au/site/home.html
Head Office address: 201 Coward St, Mascot NSW 2020, Australia
Get verified information about TNT complaints email & Phone number. If you wish to complain to TNT, call the complaints line on 1300 851 131. There are full contact details and information about the complaint procedures on the TNT website.
TNT complaints email & Phone number
How to make a Complaint to TNT
Complaints handling is available on the TNT website via ‘Customer Support.’ The first step is to call on the complaints line 1300 851 131. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
TNT complaint contacts like Phone, email and support form
Complaint via Phone number : 1300 851 131
The Complaint via Email : tntfeedback@tnt.com
Complaint via Support Form : TNT Support Form
TNT complaint website : www.tnt.com
Tweet: @TNTMediaHub
Corporate Head Office address
201 Coward St, Mascot NSW 2020, Australia
Also Read: thecomplaintpoint-au.com
More Contact Number’s Of TNT
Customer service TNT: 13 11 50
TNT Proof of Delivery (POD) confirmation: 0408 620 309
International TNT Number: +61 2 93132666
TNT IT help Assistance: 1300 851 131
Invoice or Account Inquiry TNT: 1300 139 600
TNT Media Inquiry au, Laura Redman: 0400 996 545
Global media enquiries TNT: +31 (0)88 393 9390
About TNT
TNT Express was a company specializing in express delivery of documents, parcels and palletized freight, headquartered in Hoofddorp , the Netherlands. In March 2012, UPS completed a takeover bid for all shares of TNT Express, but failed in the face of European competition authorities. The group recorded sales of more than 6.69 billion euros in 2013. Since May 2016, TNT Express is owned by FedEx (Federal Express). The company is located in 61 countries, and delivers one million deliveries worldwide every day.
Products & Services
Service
International Time & Day Definite Services
Special Services
Domestic express
International Shipping Services
National Shipping Service
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Use below complaint form to discuss problems you have had with TNT, or how they have handled your complaints. Initial complaints should be directed to TNT directly. You can find complaint contact details for TNT above.
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TNT Customer Reviews
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Can hardly call it a service when it won't do the one thing it's supposed to: Deliver packages. Ordered from China and it arrived in Auckland within two weeks then it seemingly dicked around the city for two more weeks instead if getting delivered the final stretch to my city. Then they decided it was delivered and yet I have no package. Impossible to find a complaint contact, and even more so to find a real person. They want me to create a stupid account with them as if I chose to use them in the first place, let alone will do this again. Garbage company and garbage service. One star because you can't give zero.
Useless customer service, very bad experience, my parcel has been stuck in their depots for 2 weeks, idiot company, why still exist? don't even deserve one star
I sent a parcel from Ballina to Jaipur, the parcel remained in Jaipur customs for two weeks before being released by my jeweler in Jaipur. The parcel was forwarded by a local Indian courier to Jaipur, and not by TNT who has offices in New Delhi and Jaipur. I have now been billed 15,000 Indian rupees which is about 200.00 US. dollars. I am in disbelief that there was no coordination with TNT from New Delhi to Jaipur, I feel incredibly let down, why should I have to make this payment, it was TNTs responsibility to deliver the parcel. I have sent emails to TNT Australia, and have been told it was local taxes, and then the next email from them stated that the end destination of my parcel was New Delhi, surely TNT would have been aware of this. I since have read many negative reports of mismanagement by TNT, what happened to me is so unethically wrong, and am surprised the News media has not mentioned these wrong business practices. There really should be a mass law suit by many wronged customer's by this ineptitude company, Respectfully James Dutton
