Recently updated on February 17th, 2024 at 11:03 am

Uber Eats is a the best restaurants that deliver. Get verified information about Uber Eats complaints email & Phone number. Phone or write in the first instance. The complaints line is 1300 091 272. If you wish to correspond with Uber Eats online you should use the online form via their website.

Uber Eats Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1300 091 272

Support Email :

Support Form :  Uber Eats Support Form

Company website :

Tweet: ubereats

Corporate Head Office address

388 Parramatta Rd, Burwood NSW 2134

Customer service hours:

How to make a Complaint to Uber Eats

Complaints handling is available on the Uber Eats website via ‘Customer Support.’ The first step is to call on the complaints line 1300 091 272. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: Lube Mobile Complaints email & Phone Number

More Contact Number’s Of Uber Eats

Uber Eats customer service Contact : 1300 091 272

About Uber Eats

Uber Eats is an American online food ordering and delivery platform established by Uber in 2014. In 2019, Uber Eats announced it will deliver food to clients by drones, beginning in summertime 2019, and partnered with Apple on the release of the Apple Card.

Users can read menus, purchase, and purchase food from engaging restaurants employing an application on the iOS or even Android platforms, or through an internet browser.

Products & Services

Online food ordering and delivery

Resources Uber Eats


People Also Ask

Where is Uber head office?
San Francisco, California, United States

What is Uber mailing address?
Uber Technologies | 1455 Market St. Ste 400 San Francisco, CA 94103.

How do I contact Uber Eats Australia?
You can speak to our friendly team by calling 1300 091 272.

How much Uber Eats driver make in Australia?
Average Uber Delivery Driver hourly pay in Australia is approximately $28.23, which meets the national average.

Also Read: DHL Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Uber Eats Complaint information.

Use below complaint form to discuss problems you have had with Uber Eats, or how they have handled your complaints. Initial complaints should be directed to Uber Eats directly. You can find complaint contact details for Uber Eats above.

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Uber Eats Australia
Average rating:  
 45 reviews
 by Lexter

Our orders are consistently delivered on time by UberEats! Our delivery services have been exceptional, just like this app. Absolutely worth the money, UberEats is an incredible service. Even yet, it is unquestionably far less expensive to purchase the food online. So far, the service was excellent.

 by Heather
Uber eats

I can't understand why i am unable to order through uber eats despite having a reasonable credit balance on my account

Trying to contact uber eats to verify the issue hasn't been helpful as they don't have a phone number i can contact them at to discuss this issue.

Poor service by them,very poor.....But I'm not surprised

 by SL
Non-delivery of order
City where company is located (optional): Sydney

Made an order of significant amount which was covered with a voucher from my employer and the order never arrived. Submitted complaint to Uber Eats who acknowledged it but the voucher was not refunded to allow me to enjoy the benefits of the reward!! Also, the app is very restraining and does not allow follow up of a complaint. Deserve a rating of half star only!!

 by Rachael
McDonald’s milperra
City where company is located (optional): Revesby & milperra

Absolutely hopeless, not one time I have ordered and the order is right , wrong every time, I get in contact with Uber and explain my issues they do provide me with a refund but it does not appear in my account which is so strange . The food is always disgustingly cold and chewy and not fresh at all.

 by Maria Kelly
Uber Eats app

I normally get Uber Eats to deliver from my favourite Asian restaurant, Sing's Asian Kitchen at Rosalie, but I haven't been able to recently as it appeared pick-up was only available via your app & I need my food delivered for very valid reasons. When I recently ordered from another Asian restaurant via Uber Eats, the food was disgusting, was nowhere near the quality of my Sing's & it caused the worst case of food poisoning I've ever experienced! Last night I phoned Sing's to query the problem on the Uber Eats app & they said they were in fact receiving orders & delivering them via Uber Eats & had several orders they were completing. Then when I tried Doordash for the first time, my order went through & was delivered promptly without any issues. Why isn't the delivery option available via the Uber Eats app when it should be & why were other people using your app able to place delivery orders when I wasn't? This is very misleading! Do you realise how much business you may be losing for Uber Eats as well as Sing's from other customers that don't use Doordash instead as an alternative option when Uber Eats fails? Very disappointed with Uber Eats, but glad & grateful that Doordash was able to carry my delivery order through. You need to fix this issue!

 by Sage
City where company is located (optional): Melbourne

If i could give a negative star review i would. The other day, thuesday night I made an order and uber decided to take our two separate payments at two different times. I tried contacting uber and all they did was tell me to call my bank, so i did. My bank confirmed it was strange the way they took out two separate payments and it was a mistake on them. My bank gave me instructions on how to get my money back within two hours, just had to tell uber what to do. I fowarded the instructions on to uber, who again replied with the same automated messages. Because of thie and being a weekend and also the transaction pending, I couldnt dispute it through my bank until sunday and it can take anywhere from 3-48 business days for me to get my money back. Ill now miss a medical appointment on Tuesday because of this, and the whole time uber hasnt even communicated to me properly. They have ignored me time and time again and left me with no money in stressful times. Theres no number, human, email or office I could even go to. Completely unacceptable.

 by Sharlene
Taking money out and not refunding for 10 working days
City where company is located (optional): Cooloongup

Not impressed 😕 stolen money from my account and no one wants the help me

 by Sean
Food Delivery
City where company is located (optional): Sydney, Forestville

Ordered food from the shopping centre a km or so up the road. After not receiving any information from them for over an hour, they sent a message that ‘the delivery of your food was delayed by another delivery’. When the food finally arrived it was stone cold and disgusting.

Perhaps Uber’s employers shouldn’t be incentivised to accept multiple deliveries, that they ‘know’ in advance could take up to over an hour to complete? But hey, who am I kidding, no one holds companies like Uber accountable, and other online food delivery services suffer from the exact same problem of incentivising workers to promise delivery numbers they cannot physically achieve.

Viva la gig economy …

 by Kateyp
Food delivery takes soooooo long

Ordered some food through Uber eats and it took me to get delivered for one hour and a half!!!! AND There is no way to complaint about this to Uber at all. No email or no complaints section on the web. I would never ever use Uber eats again.

 by M
Being charged when the restaurant is CLOSED. You fucking fuckwits, worst fucking shit ever ya dumb cunts
City where company is located (optional): Rockhampton

Fucking big fat 0 for yaz ya useless fucks. Now I'm down 35 bucks because you can't keep up with whether the restaurant is fucking CLOSED .HAD to give 1 star to get this through. Cunts.

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