Recently updated on January 30th, 2024 at 09:40 am

Westpac Bank is an Australian multinational banking and financial services company. Get verified information about Westpac Bank complaints email & Phone number. Phone or write in the first instance. The complaints line is 132 032. If you wish to correspond with Westpac Bank online you should use the online form via their website.

Westpac Bank Contact Information

Report complaints to corporate and get satisfaction

Phone number : 132 032/ (+61 2) 9155 7700

Support Email :

Support Form :  Westpac Bank Support Form

Company website :

Tweet: @Westpac

Corporate Head Office address

200 Barangaroo Ave, Barangaroo NSW 2000

Customer service hour: 8am – 8pm Sydney Time, 7 days a week, 

How to make a Complaint to Westpac Bank

Complaints handling is available on the Westpac Bank website via ‘Customer Support.’ The first step is to call on the complaints line 132 032. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

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More Contact Number’s Of Westpac Bank

Personal customer service Westpac: 132 032
Westpac Business customer service: 132 142
Corporate Online Customers Service Westpac: 132 142
Westpac Overseas Contact Number: (+61 2) 9155 7700
Online and Mobile Banking Personal customer service: 1300 655 505
Business Customer Online and Mobile Banking Number: 1300 655 505
Corporate Online Customer Online and Mobile Banking Number: 1300 134 291
Report lost or stolen card Number: 1300 651 089
National relay service Number: 132 032
Westpac IFCA Complaints Number: 1800 931 678
Home Loan Department Contact number: 131 900
For Credit Card Contact number Westpac: 1300 651 089
Westpac Bank Personal Loan: 1300 720 697
For International & Travel Department Contact Number: 132 032
Westpac Bank Travel Insurance Contact Number: 1800 502 077
Foreign currency accounts Under 21s & students Contact Number: 1300 558 724
Saving account Contact Number Westpac Bank: 1300 558 724
Westpac Bank Home Insurance Contact Number: 1300 650 255
Car, Travel, Boat, Caravan & Trailer Insurance Contact number Westpac Bank: 1800 502 077
Westpac Bank Life Insurance contact number: 132 135
Life Insurance Existing policy enquiries Westpac Bank: 131 817
Westpac Bank Media relation department contact: +61 2 8219 8512

About Westpac Bank

Westpac Banking Corporation, commonly known as Westpac, is an Australian bank and financial-services provider headquartered at Westpac Place in Sydney. It is one of Australia’s “big four” banks and is Australia’s first and oldest banking institution. Its name is a portmanteau of “Western” and “Pacific”.

Products & Services


Banking services
Home loans service
Life insurance service
Travel insurance service

Resources Westpac


People Also Ask

Is Westpac a bank?
About us. Westpac is Australia’s first bank and oldest company, one of four major banking organisations in Australia and one of the largest banks in New Zealand.

Where is the head office of Westpac?
200 Barangaroo Ave, Barangaroo NSW 2000

Who is the CEO of Westpac?
Peter King

How do I Contact Westpac corporate office by phone Number?
132 032 contact Westpac by phone number.

Also Read: Paypal complaints number & email.

Hopefully, We helped you to get some genuine records for Westpac Bank Complaint information.

Use below complaint form to discuss problems you have had with Westpac Bank, or how they have handled your complaints. Initial complaints should be directed to Westpac Bank directly. You can find complaint contact details for Westpac Bank above.

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Westpac Bank
Average rating:  
 4 reviews
 by Sophie

Really happy with Westpac's ability to locate and recover money that we misplaced in a fraud. Although they weren't at fault—that was ours—they managed to get our money from the scammer's account and work with another bank to get it back to us in less than a day. We appreciate you very much, as it was a big financial transaction!

 by les desmier
share buyback

The current share buyback proposal is ridiculous. Why didnt westpac go with an on market buyback or a special dividend. The only people who benefit are non tax payers. Good luck with obtaining in excess of an 8% discount on the buyback.

 by Calder
Home and content Insurance

I would like to give 0 stars. This company"s so-called Integrity and Ethics, I would like to question, We had a storm rip of awning structure from the house and bash against our son's car and boat and I am told Sorry they have to go through their own insurance company as although they do cover the house damage, they don't do not cover vehicles damage by the house. As if the duty of care, humanity, doing the right thing, Integrity and honour do not exist. This is why people don't trust banks or Insurance company. Is it not the honourable thing to do to repair what damage your house caused to other peoples property and is not car another person's property. Hiding behind the work of God is a pathetic excuse. Still very disappointed and horrified. I was sure that they would have my back. Don't expect these people to take care of you. All false advertising in my experience.

 by Brett Raye
Credit Card Disputes
City where company is located (optional): Perth

The Credit Card Dispute Team (Jenny and Manager Claudia) with Westpac Bank would have to be the worst team to communicate with and they are not very friendly. I'm wandering why these people are employed by the Bank to be rude and disrespectful to customers.