Aldi Australia complaints number & email.

Aldi Australia
Average rating:  
 24 reviews
 by Graham
food not being the weight advertised
City where company is located (optional): Adelaide

We had some of their packet spicey pumpkin soup tonight for tea. According to the packet there was 430 grams of soup. We only got 363grams all up. And it taste like crap, it was very spicey with very little taste.
Meat is another one to watch, been caught a few times with under weight meat, not by much but it all adds up. SHAME ON YOU ALDI . . .

 by lucy
staff
City where company is located (optional): lake park, florida 33403

I went to a store on Congress Avenue, Lake Park, 33403. I put my box inside the cart, and the cashier put the stuff outside the box. I said you can put inside the box. But she said no. Her manager asked her to put the stuff outside the box otherwise it will lose their time.
I asked to talk with the person and a guy named Time Guiman came out with its supper rude attitude. It yelled that its cashier does not do any packing. If customers want to pack, they need to come outside to pack.
I said putting my stuff inside my box which is inside the cart is not a packing and it does not lose the cashier's time. But arguing with customers like this is losing time.
Can you believe how stupid is this person answer. It does not understand.
It yelled, No, putting the stuff inside the box inside the cart is called packing. and then it yelled that i need to come to the side to talk with it.
I said no. I go home.
And then it yelled that you need to leave now. I call security. And it called security
I said this is horrible. No one interest in staying here with you.
Can you believe that. This is a horrible experience. The shareholders of the business should know about this. They invest a lot of money to open the store but unable to hire a well educated person in order to understand a common sense and to talk properly with customers.
If any one has a class action lawsuit, please include me. The date this person is in jail, the word would be better a lot.

 by Grace
Not selling alcohol
City where company is located (optional): Wolli Creek

My sister wants to buy an alcohol and I dont understand why they need to ask for my ID as well. Just because I happen to be with my sister at the time, they need to ask for my ID too?? What if im outside of the store, does it mean my sister can buy alcohol? My sister had her ID and I don't have mine cos im not buying for christ sake! Is that really a big deal? BWS, Dan Murphy's and some other bottlers are not like that. We've never experienced that.
The staff name Yuki from wolli creek said that she is asking each and everyone who buys the alcohol. So I asked my husband and my brother-in-law to come back again but my husband said that the staff which is the same staff that assisted me didn't ask them for their ID. So what was that? I thought she's asking for everyone's ID as she said? Is it because we are ladies and they are guys? Im confused seriously! If you guys have this policy, be sure to treat fair to everyone cos i dont really understand your rules. Or maybe put on your signage, page or website says ANYONE WITH SOMEONE WHOS GONNA BUY ALCOHOL MUST PRESENT THEIR ID AS WELL EVEN YOUR NOT BUYING ONE. Cos seriously you are wasting our time going back and forth!
To be honest, the reason why we kept on going to Aldi is because its cheap and its the nearest to our house but if you keep doing things like that, if you have poor customer service, I wouldn't mind going far and pay much higher price to other store rather than this one.
A piece of advice, hire staff that has a good customer service. You'll end up losing customers because of them.

 by Garry Hancock
The manager of this store is so rude to staff treats them like shit and so caduals wor else where she screams at them and belittles them in front of c
City where company is located (optional): Sydney

Its appalling behaviour from a manager and the shelves are empty because no staff filling them

 by Jeanne
New packaging

Wow! Wasted the last two hours trying desperately to SPEAK TO A REAL LIVE PERSON @ Aldi. Not possible. Incredible run around to intentionally avoid this happening. My Complaint: Noticed on last few shopping days Aldi has packed up lots of BERG products and lots others in individual packages, WAY TO MAKE MORE MONEY. NOT HAPPY. Example : LIked buying the BERG salami in KNOBS. Prices going up gradually too. So disappointed. Loved shopping @ Aldi. Elderly lady, have spent thousands $ at store, but will be buying more at IGA in future. Customer definitely not 1st priority seems from treatment of fellow I see on another post. Hope new opposition companies open up soon for customers sakes.
Salami sliced and in packages.

 by Mike
Non stick dryland Apr 2021

Bought two non stick frypans-cleaned first as instructions - poached 2 eggs in water...eggs stuck to pan!!!!!! Only thing non stick with these was the label on the pans.. Absolute rubbish.
Can't phone a human there as they don't want to talk to customers....joke part with that is in an emergency, you can't contact them.
Petty small minded approach by multi billionaire owners and execs also in Australia

 by J Francis
"Yana" Staff at register
City where company is located (optional): Seaford Heights, SA, AUSTRALIA

Aldi need to employ security to make sure staff don't abuse customers.
Aldi need to install CCTV in store and employ security to monitor customers so that staff don't falsely accuse shoppers of theft.
I'm considering legal action after my experience yesterday.
Despite that I showed this very rude person inside my bag she refused to show me her name badge and refused to continue to scan the goods I wanted to purchase.
After some minutes I persisted so that I could report her.
Eventually she showed me her name badge.
I left Aldi Seaford Heights empty-handed.

 by Not Happy
Unwanted Gift Smartwatch
City where company is located (optional): Queensland

You Guys, are So Unfair. What's the point in Emailing. When , You can be Busy with Other Complaints. I'm Not Happy that Everything. We Do these days, is send an Email. Please Be Fair to All of Us. Give Us A Real Person to talk too. ?

 by Mark
Non payment to workers by Supplier of Aldi.
City where company is located (optional): Gazipur

Dear Sir,

Attention : Ethical department

I am telling about Ethical violation of Supplier of Aldi. Supplier name is Newline Clothings Ltd. From Bangladesh.



They are not paying to workers on due time and many workers are unpaid for the last 2 months. We need your action to stop this production or this will go to news media. The supplier was blocked for many months by Aldi for this non payment and worker harrassment issues. But now again started.



This is a gross misconduct and anytime will be worker violence in the factory. This is a warming letter to you all and you all must stop all production of Aldi as soon as possible to keep your standard and reputation. Please keep this mail confidential and contact your Bangladesh office to take immediate action.

Thanks, Mark

 by Samantha
Custmer Service.
City where company is located (optional): KEILOR DOWNS

I was kicked up of the store for reason at all, their got the wrong person. I asked to speak to the area manager for the store manger at keilor downs is incompetent. Apparently I abuse staff sometime ago which is not the case.

Manage did not listen to what i had to say.

Horrible experience tried to call Aldi stores they have no customer service this is a really bad shopping Santa do not shop here

Aldi Australia complaints number & email

Complaint Phone number: 13 25 34

Complaint Email: customerservice@aldi.com.au

Tweet: Aldi Australia

Website: https://www.aldi.com.au

Head Office address: 1 Sargents Rd, Minchinbury NSW 2770

Get verified information about Aldi complaints email & Phone number. If you wish to complain to Aldi, call the complaints line on 13 25 34. There are full contact details and information about the complaint procedures on the Aldi website.

Aldi Complaints email & Phone Number

How to make a Complaint to Aldi

Complaints handling is available on the Aldi website via ‘Customer Support.’ The first step is to call on the complaints line 13 ALDI (13 25 34). If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Aldi complaint contacts like Phone, email and support form

Complaint via Phone number : 13 25 34

The Complaint via Email : customerservice@aldi.com.au

Complaint via  Support Form :  Aldi Support Form

Aldi complaint website : aldi.com.au

Tweet: aldiaustralia

Corporate Head Office address

1 Sargents Rd, Minchinbury NSW 2770

Also Read: NDIS Complaints email & Phone Number

More Contact Number’s Of Aldi

Aldi customer service Contact : 13 25 34
Media enquiries: (02) 9994 4437

About Aldi

Aldi is the frequent brand of 2 German family-owned reduction supermarket chains with over 10,000 stores in 20 countries, and an estimated combined turnover of over $50 billion.

Products & Services

Service

Grocery; Household Essentials

Also Read: 4WD Supa Centre Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Aldi Complaint information.

Use below complaint form to discuss problems you have had with Aldi, or how they have handled your complaints. Initial complaints should be directed to Aldi directly. You can find complaint contact details for Aldi above.

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Aldi Australia
Average rating:  
 24 reviews
 by Graham
food not being the weight advertised
City where company is located (optional): Adelaide

We had some of their packet spicey pumpkin soup tonight for tea. According to the packet there was 430 grams of soup. We only got 363grams all up. And it taste like crap, it was very spicey with very little taste.
Meat is another one to watch, been caught a few times with under weight meat, not by much but it all adds up. SHAME ON YOU ALDI . . .

 by lucy
staff
City where company is located (optional): lake park, florida 33403

I went to a store on Congress Avenue, Lake Park, 33403. I put my box inside the cart, and the cashier put the stuff outside the box. I said you can put inside the box. But she said no. Her manager asked her to put the stuff outside the box otherwise it will lose their time.
I asked to talk with the person and a guy named Time Guiman came out with its supper rude attitude. It yelled that its cashier does not do any packing. If customers want to pack, they need to come outside to pack.
I said putting my stuff inside my box which is inside the cart is not a packing and it does not lose the cashier's time. But arguing with customers like this is losing time.
Can you believe how stupid is this person answer. It does not understand.
It yelled, No, putting the stuff inside the box inside the cart is called packing. and then it yelled that i need to come to the side to talk with it.
I said no. I go home.
And then it yelled that you need to leave now. I call security. And it called security
I said this is horrible. No one interest in staying here with you.
Can you believe that. This is a horrible experience. The shareholders of the business should know about this. They invest a lot of money to open the store but unable to hire a well educated person in order to understand a common sense and to talk properly with customers.
If any one has a class action lawsuit, please include me. The date this person is in jail, the word would be better a lot.

 by Grace
Not selling alcohol
City where company is located (optional): Wolli Creek

My sister wants to buy an alcohol and I dont understand why they need to ask for my ID as well. Just because I happen to be with my sister at the time, they need to ask for my ID too?? What if im outside of the store, does it mean my sister can buy alcohol? My sister had her ID and I don't have mine cos im not buying for christ sake! Is that really a big deal? BWS, Dan Murphy's and some other bottlers are not like that. We've never experienced that.
The staff name Yuki from wolli creek said that she is asking each and everyone who buys the alcohol. So I asked my husband and my brother-in-law to come back again but my husband said that the staff which is the same staff that assisted me didn't ask them for their ID. So what was that? I thought she's asking for everyone's ID as she said? Is it because we are ladies and they are guys? Im confused seriously! If you guys have this policy, be sure to treat fair to everyone cos i dont really understand your rules. Or maybe put on your signage, page or website says ANYONE WITH SOMEONE WHOS GONNA BUY ALCOHOL MUST PRESENT THEIR ID AS WELL EVEN YOUR NOT BUYING ONE. Cos seriously you are wasting our time going back and forth!
To be honest, the reason why we kept on going to Aldi is because its cheap and its the nearest to our house but if you keep doing things like that, if you have poor customer service, I wouldn't mind going far and pay much higher price to other store rather than this one.
A piece of advice, hire staff that has a good customer service. You'll end up losing customers because of them.

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