Recently updated on February 1st, 2024 at 05:38 am

Apple is an American multinational technology company. Get verified information about Apple complaints email & Phone number. Phone or write in the first instance. The complaints line is 133 622. If you wish to correspond with Apple online you should use the online form via their website.

Apple Contact Information

Report complaints to corporate and get satisfaction

Phone number : 133 622

Support Email :

Support Form :  Apple Support Form

Company website :

Tweet: @AppleSupport

Corporate Head Office address

Apple, PO Box A2629 Sydney South NSW 1235 133-511

Customer service hours: Monday to Friday
9 a.m. to 9 p.m. (EST)
12 noon to 6 p.m. (EST)

How to make a Complaint to Apple

Complaints handling is available on the Apple website via ‘Customer Support.’ The first step is to call on the complaints line 133 622. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

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More Contact Number’s Of Apple

Apple customer service : 133 622
Enterprise Sales Apple : 1300-552-024
Apple Government Sales : 1300-550-691
Media Helpline Apple : 133 622
Apple Store (Education Institutions) : 1300-551-927
Store Apple (Small Business) : 1300-369-095
Apple Au Office : (61) 1-300-321-456
Accessibility and assistive technology : (61) 1-300-365-083
Beats support : 1800-005-608

About Apple

Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. It is considered one of the Big Four tech companies along with Amazon, Google, and Facebook.

Products & Services

People Also Ask

How do I contact Apple Australia?
Contact Apple Support on 133 622.

Is Apple customer support free?
How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition and Apple Watch Hermès come with 2 years of complimentary support.

Does the Apple store charge for help?
It’s free to make a genius bar appointment at an apple store.

How do I find out my Apple password?
View saved passwords and passkeys in Settings

Also Read: Paypal complaints number & email.

Hopefully, We helped you to get some genuine records for Apple Complaint information.

Use below complaint form to discuss problems you have had with Apple, or how they have handled your complaints. Initial complaints should be directed to Apple directly. You can find complaint contact details for Apple above.

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Apple Australia
Average rating:  
 8 reviews
 by Muhammad

Apple consistently offers the greatest customer support. No matter how many gadgets I buy or need serviced, they always treat me with consideration and make me feel important. Many thanks, Apple

 by Angie

My order has been cancelled without any notification to me, and I lost the opportunity for black Friday sale.
I placed my order on Sunday morning for my family as a gift, and received an email from apple says thank you for your order, the shipment will be on Friday.
I track my order on Friday and see from website says my order has been cancelled.
Rang 133622, they says there is nothing they can do, and so sorry blablabla.
My boy is expecting this and i couldn't let him down and besides the call took ages and "there is nothing they can do". So I cancel my appointments on Friday, went to city to make the purchase and shared my experience with apple staffs, there is nothing they can do because I placed my order online.
Long journey starts, there is no complaint channel for giants like Apple, there is no complaint option on their 133622 number, and the operator just keep repeating herself, and I asked several times until she agree to transfer me to a senior level. My experience with senior is worse, i tried to explain and she just repeat there is nothing they can do with a cold voice and the operator before she is much nicer to be honest. I was outraged and asked if I can record her conversation with her attitude like this, and she said no and ask if I am recording, i said no but she still hang up and there is no "consumer experience feedback" after the call.

 by Diana
City where company is located (optional): Australia

Apple is allowing security breaches - my son 4years old , managed to breach Apples thumb print security and make purchases ( even though my thumb print was the only one set to use ) he breached their security and made purchases - Apple checked and admitted it was a security breach and still didn’t refund the money . Highly disappointing and concerning .

 by Sandeep
Customer service
City where company is located (optional): Blacktown

Worst service ever. Apple is getting worse day by day. No resolution done for faulty airpods. Just excuse.

 by vince
City where company is located (optional): Perth

Beware if you change your email address and forget your security questions you cannot recover the account if you also forget your password. You need to set up a new id and you lose all your paid apps. Even though i had ID and creditcard number i purchased them on. Never going to purchase apple again no help at all

 by Valerie Baker

I’ve been an Apple customer for over 20 years. In March my 7year old iMac died and I purchased a new iMac from the Apple store as the first phase of upgrading my small (microscopic!) business home office. I planned to upgrade the wifi next.
It never occurred to me, nor was it shown anywhere on the website description, or the purchase invoice, that I was buying a 2017 model!
I only discovered that this morning in checking “about this mac” on the computer itself, after seeing that my recently purchased new computer was NOT among the models listed as compatible with the mesh wi fi system I was about to purchase from the Apple store. I called Apple to check and their response was, “so sorry, I hope you find a compatible router”!
I checked the “trade in” options on the Apple site and put in the serial number only to be told that my barely 4 months old iMac is “ready for recycling”!
I would not have purchased this computer if the information that it was a 2017 model had been included!
In case you havent noticed Apple, small businesses have been crippled by Covid in the last 18 months. Like many other sole traders who have had no or next to no work lately, I cant just whip out another $2K for a(nother) new (or possibly not, who knows?) computer!
Angry doesnt begin to cover how I feel about this.

 by Joshua
Apples service
City where company is located (optional): new york

Apples service was terrible had to wait 2 hours until the queue moved. Once I got in there the customer service desk was 'unattended' and the assistants were gone leaving us to wait

 by Jacinta
Fraudulent Transactions

Apple is knowingly participating in fraud. My credit card details were fraudulently used (which Apple acknowledged) to purchase a product and Apple refused to provide a refund on the basis that the service/product purchased cannot be recovered. Be Aware!