EB Games Australia complaints number & email.
Went in to trade some games. But the customer service was a horrible experience. I was just inquiring why they charge 100$ for a digital copy of a game that is only 69 on disk. The staff got there nose out of joint then asked me if I knew what I was talking about to which I replied that’s why I’m just asking the question not having a go at you. I’ve been a EB games customer for over 10 years and have never had a bad experiences. But this place and there staff where something else not only did I get told I shouldn’t have brought a Xbox s they said I should Maybe think about games that have any value to resell. I will not be coming back to EB games EVER sad just like maccas there’s no love for the customer anymore.
Firstly, their customer service agent accused me of something I never did. Then states my purchase would arrive before Christmas. I ring the store and customer service on Xmas Eve only to be told I won’t get it till July. Not once has EB Games has ever contacted me. Don’t buy from this very average company. I’ve learnt my lessons.
Rating is less than 1 star.
My advise, be honest with your customers. Pick your game up. Your staff need some training, as it’s evident they’ve had nine.
Customer service is non existent
Staff are horrible and they have their security friends harass you and your partner for making complaints. Horrible staff at the Kempsey store. VERY NASTY indeed!!
Rude and not at all helpful, I was willing to a pay an extra $150 on another purchase however I was accused of damaging the product which was clearly in new condition he went on about not being able to resell the item. The item had been opened and plugged in however it is not the right keyboard, it has misleading advertisement on the product and does not do what it claims to do. I read the conditions about exchange and it says within 7 days. I will never buy from this company ever again.
Complaint Phone number: 13 39 30
Complaint Email: customer.service@ebgames.com.au
Tweet: EB Games Australia
Website: https://www.ebgames.com.au/
Head Office address: Trade Coast Central, 25 Backhouse Pl, Eagle Farm QLD 4009
Get verified information about EB Games complaints email & Phone number. If you wish to complain to EB Games, call the complaints line on 13 39 30. There are full contact details and information about the complaint procedures on the EB Games website.
EB Games Complaints email & Phone Number
How to make a Complaint to EB Games
Complaints handling is available on the EB Games website via ‘Customer Support.’ The first step is to call on the complaints line 13 39 30. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
EB Games complaint contacts like Phone, email and support form
Complaint via Phone number : 13 39 30
The Complaint via Email : customer.service@ebgames.com.au
Complaint via Support Form : EB Games Support Form
EB Games complaint website : ebgames.com.au
Tweet: ebgamesaus
Corporate Head Office address
Trade Coast Central, 25 Backhouse Pl, Eagle Farm QLD 4009
Also Read: State Library Complaints email & Phone Number
More Contact Number’s Of EB Games
EB Games customer service Contact : 13 39 30
About EB Games
EB Games Australia is an Australian video game and entertainment software retailer. EB Games mainly sells video games, consoles, and accessories for Nintendo, PC, PlayStation and Xbox systems. The business runs a further 40 EB Games stores in New Zealand.
Products & Services
Products
Video Games, Consoles and Accessories
People Also Ask
Where is EB Games head office?
Brisbane
How many employees does EB Games have?
Company size: 1,001-5,000 employees
Who is EB Games Australia CEO?
Steve Wilson
How do I email the CEO of EB Games?
customer.service@ebgames.com.au
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Hopefully, We helped you to get some genuine records for EB Games Complaint information.
Use below complaint form to discuss problems you have had with EB Games, or how they have handled your complaints. Initial complaints should be directed to EB Games directly. You can find complaint contact details for EB Games above.
Other Complaints
EB Games Australia Customer Reviews
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Went in to trade some games. But the customer service was a horrible experience. I was just inquiring why they charge 100$ for a digital copy of a game that is only 69 on disk. The staff got there nose out of joint then asked me if I knew what I was talking about to which I replied that’s why I’m just asking the question not having a go at you. I’ve been a EB games customer for over 10 years and have never had a bad experiences. But this place and there staff where something else not only did I get told I shouldn’t have brought a Xbox s they said I should Maybe think about games that have any value to resell. I will not be coming back to EB games EVER sad just like maccas there’s no love for the customer anymore.
Firstly, their customer service agent accused me of something I never did. Then states my purchase would arrive before Christmas. I ring the store and customer service on Xmas Eve only to be told I won’t get it till July. Not once has EB Games has ever contacted me. Don’t buy from this very average company. I’ve learnt my lessons.
Rating is less than 1 star.
My advise, be honest with your customers. Pick your game up. Your staff need some training, as it’s evident they’ve had nine.
Customer service is non existent
