Ikea complaints number & email.

Ikea Australia
Average rating:  
 15 reviews
 by Mark
delivery
City where company is located (optional): Sydney

arranged the delivery- 6th times they failed to deliver. Very frustrating as never thought it could happen with the worldwide store. Very disappointed

 by Peter
Service - Ground floor Tuck Shop
City where company is located (optional): Rhodes

Victimization and discrimination of my Chinese wife by the counter staff.
Why is there no complaint contact information on IKEA's websites? Not interested in resolving issues. We have to go to other websites to find that information?! Too big, too many customers I recon. Would give a flying rats. I recommend to the public to begin the process of decoupling from them. A monopoly is never a good thing for anyone in the long run. IKEA has grown too big and created a form of dependency like any big company.

 by Jane
poor service

The product you have purchased is not what's been advertised on the website and requested refund from Ikea and approved from customer support but still in processing since Oct21 purchase, shocking service and bad management approach

 by Sara
Delivery
City where company is located (optional): Melbourne

I always enjoy buying IKEA products online and instore. Never had any issues until my last order due to delivery on the 29th of November gone missing. called IKEA, no explanation or apology for the inconvenience. the customer service person promise to delivery ASAP to my surprise is due now in Jan 2022... really poor service. there is link on the website for an email or complaint form... what a terrible experience.

 by Andrew
Non Delivery of Items purchased
City where company is located (optional): Richmond

I ordered a few Items from Ikea Richmond on the 6th of November. Delivery fate due 22 November. Contact attempted by phone last Thursday, waited 22 minutes and no-one picked up. Tried their virtual assistant, absolutely useless. Rang again today but gave up after 35 minutes. I can understand items maybe being out of stock even though it said available but decent courtesy would be to let the purchaser know. Absolutely deplorable service, well no service at all. Regards Andrew, Melbourne

 by Sumi M
Service Manger CHRIS
City where company is located (optional): Melbourne

Unbelievable. Manger CHRIS extremely rude and ill mannered to the customer . Not seen anywhere else such rude unaccepted customer service. He was putting all the blame on customer that customer actually complained for. Ikea is just a name. Extremely poor service. Do not go there and waste your time for Ikea craze. Just have to give rating so I had to mark one start else I should give the 0 or -10

 by Gabriela
Customer service
City where company is located (optional): Sydney

Poor customer service by a worker called Caitlyn

 by Kathy Dwyer
Non delivery, no answer on phone, no help at all
City where company is located (optional): GLENBROOK

Can this customer service be worse? I do not think so.

 by Teneal
Everything
City where company is located (optional): Brisbane

We have been dealing with ikea now for the last couple of months and have been stuffed around numerous times…….. first they sent our order to the wrong town…. Never telling us anything….. we had to chase this up continuously…. Then once the order was delivered 3 of the large parcels were ripped and broken…. So they had to send out new parcels. Then once they got here they said they had booked the pack-n-send to setup our wardrobe this week. Turns out they had booked this for another town…. Then proceeded to inform us that they have no-one that comes to our area to do this and apparently never have. Not once in the excruciating months that we have been dealing with this has one person said this…… not once!! Then after calling ikea today they proceeded to refund us that amount for setup without our consent and refuse to help us in any way. I am truly disgusted and appalled at how ikea have handled this. This has been the most unprofessional experience I have ever dealt with! We are truly disgusted with how we’ve been treated and how ikea in North Lakes…. particularly the Supervisor there….Lauchlan….who then processed a refund without our consent and tried to get rid of us as quickly as possible without trying to help us in any way! Offering no help in finding anyone to help us set up our wardrobe. Truly disgusted!!

 by Maxworthy
delivery - pickup
City where company is located (optional): Newport

First requested service for major fault with item under warranty 24 March. Replacement item was eventually delivered 6 weeks later (10 May). New item left next to letter box on road side in heavy rain.
Pickup of old faulty item requested 15 May - has now been booked by ikea 4 times. Still sitting here.

Ikea complaints number & email

Complaint Phone number: 0395658000

Complaint Email: customer.service@ikea.com

Tweet: Ikea

Website: https://www.ikea.com/au/en/

Head Office address: 634-726 Princes HighwayTempe, NSW 2044 Australia

Get verified information about Ikea complaints email & Phone number. If you wish to complain to Ikea, call the complaints line on 03 9565 8000 . There are full contact details and information about the complaint procedures on the Ikea website.

Ikea complaints email & Phone number

How to make a Complaint to Ikea

Complaints handling is available on the Ikea website via ‘Customer Support.’ The first step is to call on the complaints line 03 9565 8000. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Ikea complaint contacts like Phone, email and support form

Complaint via Phone number : 03 9565 8000

The Complaint via Email : customer.service@ikea.com

Complaint via  Support Form :  Ikea Support Form

Ikea complaint website : www.ikea.com

Tweet: @Ikea

Corporate Head Office address

634-726 Princes HighwayTempe, NSW 2044 Australia

Also Read: Expedia Australia complaints number & email

More Contact Number’s Of Ikea

IKEA customer service: 03 9565 8000
IKEA General Enquiries – VIC/TAS: 03 8523 2154
IKEA General Enquiries – ACT/NSW: 02 8020 6641
IKEA General Enquiries – QLD: 02 8020 6641
IKEA Adelaide: 08 8154 4532
IKEA perth contact: 08 9201 4532

About Ikea

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services. It has been the world’s largest furniture retailer since at least 2008. IKEA is the largest company in Australia.

Products & Services

Service

Furniture services
kitchen appliances service
Home accessories service

Also Read: Paypal complaints number & email.

Hopefully, We helped you to get some genuine records for Ikea Complaint information.

Use below complaint form to discuss problems you have had with Ikea, or how they have handled your complaints. Initial complaints should be directed to Ikea directly. You can find complaint contact details for Ikea above.

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Ikea Australia
Average rating:  
 15 reviews
 by Mark
delivery
City where company is located (optional): Sydney

arranged the delivery- 6th times they failed to deliver. Very frustrating as never thought it could happen with the worldwide store. Very disappointed

 by Peter
Service - Ground floor Tuck Shop
City where company is located (optional): Rhodes

Victimization and discrimination of my Chinese wife by the counter staff.
Why is there no complaint contact information on IKEA's websites? Not interested in resolving issues. We have to go to other websites to find that information?! Too big, too many customers I recon. Would give a flying rats. I recommend to the public to begin the process of decoupling from them. A monopoly is never a good thing for anyone in the long run. IKEA has grown too big and created a form of dependency like any big company.

 by Jane
poor service

The product you have purchased is not what's been advertised on the website and requested refund from Ikea and approved from customer support but still in processing since Oct21 purchase, shocking service and bad management approach

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