QML Australia complaints number & email.

QML Australia
Average rating:  
 2 reviews
 by Nadia sartori
Specifically went into qml to check my paperwork fpr bloods. Some how not enough blood for the Laboratory. I ak pregnant and had to take a sedative.
City where company is located (optional): Gold coast

Terrible service. Unable to get result's.
Requested to return for more blood samples

 by Naveen Gupta
Services
City where company is located (optional): Annerley QLD

Bit of feedback for QML Annerley, QLD this morning 15/5/2021, we reached there at 7am, due to Covid-19 restrictions, capacity inside the lab was reduced to just 4 hence after arriving (for my son and my blood test) we waited with others outside and people continued to check if there is enough space for them to go in after they saw people coming out of the lab. Around 7.30am it was us next in line but still not enough space for us inside so we waited outside. A lady with a child straight walked into the lab and didn't come out. After a few mins I opened the door, and asked if she had an appointment, she said no and I asked her to join the queue outside. She wasn't happy but walked out to join the queue. FYI - QML employee responsible for taking doctor's referral heard us loud and clear and questioned us for not coming in and letting her get in.

As we went in, they took my blood sample first as my son waited. After I came out my son mentioned that they called that lady (who broke the queue) from outside and she was probably giving her blood sample. I asked the QML employee at the desk if she had an appointment and he said no and said it's not his responsibility to check who is next in queue. Correct, he won't know but when I asked him to at least check if they were in queue or not as even from inside the lab you could see a long queue, he said they are understaffed and busy hence they don't have time. What made me even more upset is that after knowing that the lady broke the queue, he didn't make any effort to drop her from the queue and rather called her from outside. Worst part being people outside won't even know that someone walked in and out, didn't follow the queue while people waited at least between 30 to 60 mins in the queue.

Wait, it's not over yet. As my sample was collected, we were waiting for my son's sample to be collected but the guy next in line was called. When I asked about my son, the QML employee there said oh sorry, we collected your sample for yours as well as your son's blood test. Of course I wasn't happy but they called my son next and corrected the problem (at least this is what they told me). I hope for the reason I was there, our blood sample to be collected, at least that's done properly.
I believe that QML should do just 2 things to fix it:

1. Have a queue guideline printed and pasted outside and just ask if people have appointment and if not, confirm that they were in queue.

2. Be extremely careful about whose blood sample they are collecting and what has been requested by doctor.

Anyways, all I can say is that it was a terrible experience this morning and I have no desire to go back there.

QML Australia complaints number & email

Complaint Phone number: (07) 3121 4444

Complaint Email: info@qml.com.au

Tweet: QML Australia

Website: http://www.qml.com.au/

Head Office address: 11 Riverview Pl, Murarrie QLD 4172

Get verified information about QML complaints email & Phone number. If you wish to complain to QML, call the complaints line on (07) 3121 4444. There are full contact details and information about the complaint procedures on the QML website.

QML Complaints email & Phone Number

How to make a Complaint to QML

Complaints handling is available on the QML website via ‘Customer Support.’ The first step is to call on the complaints line (07) 3121 4444. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

QML complaint contacts like Phone, email and support form

Complaint via Phone number : (07) 3121 4444

The Complaint via Email : info@qml.com.au

Complaint via  Support Form :  QML Support Form

QML Pathology complaint website : qml.com.au

Tweet: qmlpathology

Corporate Head Office address

11 Riverview Pl, Murarrie QLD 4172

Also Read: Carindale Complaints email & Phone Number

More Contact Number’s Of QML

QML customer service Contact : (07) 3121 4444

Doctor Contacts
Result Enquiries: (07) 3121 4555
Dr IT Support: 1300 738 448
Added Tests: (07) 3121 4950
Specimen Collection / Specimen Pickup: (07) 3121 4450
Warfarin Patient Registration: 1300 795 355
Warfarin Clinic fax number: 07 3121 4335

Other Contacts
Commercial Accounts: (07) 3121 4945
Vetnostics: 1300 838 765

Warfarin Care Clinic: 1300 661 963

About QML Pathology

Providing a secure environment by promoting a culture of active awareness of workplace health and safety ideals, and trying to find an injury free environment.

QML Pathology has 24 laboratories and above 635 collection centers strategically located throughout Queensland and northern New South Wales. Their operations are maintained by over 32 specialist pathologists and over 2000 staff.

Products & Services

Service

Laboratories

Also Read: Emporium Melbourne Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for QML Complaint information.

Use below complaint form to discuss problems you have had with QML, or how they have handled your complaints. Initial complaints should be directed to QML directly. You can find complaint contact details for QML above.

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QML Australia
Average rating:  
 2 reviews
 by Nadia sartori
Specifically went into qml to check my paperwork fpr bloods. Some how not enough blood for the Laboratory. I ak pregnant and had to take a sedative.
City where company is located (optional): Gold coast

Terrible service. Unable to get result's.
Requested to return for more blood samples

 by Naveen Gupta
Services
City where company is located (optional): Annerley QLD

Bit of feedback for QML Annerley, QLD this morning 15/5/2021, we reached there at 7am, due to Covid-19 restrictions, capacity inside the lab was reduced to just 4 hence after arriving (for my son and my blood test) we waited with others outside and people continued to check if there is enough space for them to go in after they saw people coming out of the lab. Around 7.30am it was us next in line but still not enough space for us inside so we waited outside. A lady with a child straight walked into the lab and didn't come out. After a few mins I opened the door, and asked if she had an appointment, she said no and I asked her to join the queue outside. She wasn't happy but walked out to join the queue. FYI - QML employee responsible for taking doctor's referral heard us loud and clear and questioned us for not coming in and letting her get in.

As we went in, they took my blood sample first as my son waited. After I came out my son mentioned that they called that lady (who broke the queue) from outside and she was probably giving her blood sample. I asked the QML employee at the desk if she had an appointment and he said no and said it's not his responsibility to check who is next in queue. Correct, he won't know but when I asked him to at least check if they were in queue or not as even from inside the lab you could see a long queue, he said they are understaffed and busy hence they don't have time. What made me even more upset is that after knowing that the lady broke the queue, he didn't make any effort to drop her from the queue and rather called her from outside. Worst part being people outside won't even know that someone walked in and out, didn't follow the queue while people waited at least between 30 to 60 mins in the queue.

Wait, it's not over yet. As my sample was collected, we were waiting for my son's sample to be collected but the guy next in line was called. When I asked about my son, the QML employee there said oh sorry, we collected your sample for yours as well as your son's blood test. Of course I wasn't happy but they called my son next and corrected the problem (at least this is what they told me). I hope for the reason I was there, our blood sample to be collected, at least that's done properly.
I believe that QML should do just 2 things to fix it:

1. Have a queue guideline printed and pasted outside and just ask if people have appointment and if not, confirm that they were in queue.

2. Be extremely careful about whose blood sample they are collecting and what has been requested by doctor.

Anyways, all I can say is that it was a terrible experience this morning and I have no desire to go back there.