How to make a Complaint to Virgin Australia
Complaints handling is available on the Virgin Australia website via ‘Customer Support.’ The first step is to call on the complaints line 13 67 89. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Virgin Australia complaint contacts like Phone, email and support form
Complaint via Phone number : 13 67 89
The Complaint via Email: firstname.lastname@example.org
Sales Support Email: email@example.com
Complaint via Support Form: Virgin Australia Support Form
Virgin Australia complaint website: virginaustralia.com
Corporate Head Office address
56 Edmondstone Rd, Bowen Hills QLD 4006
Also Read: Brisbane City Council Complaints email & Phone Number
More Contact Number’s Of Virgin Australia
Virgin Australia Head Office: (07) 3295 3000
Membership Contact Centre: 13 18 75
Shareholder: 1300 552 270
Virgin Australia Holdings Ltd’s Share Registry: 1300 552 270
Australia (Toll Free): 1300 170 911
New Zealand (Toll Free): 0800 443 744
USA (Toll Free): 866 810 7162
All other Countries (International Tolls apply): +61 7 3295 2257
About Virgin Australia
Virgin Australia, is among Australia’s biggest airlines, and it is the largest airline by fleet size to use the Virgin brand. The airline has since expanded to directly serve 42 cities in Australia, from hubs in Brisbane, Melbourne and Sydney.
Products & Services
People Also Ask
Is Virgin Australia returning to NZ?
Virgin Australia has today resumed flights to Queenstown, New Zealand. To celebrate, Virgin Australia has launched the Return to Queenstown Sale with 15,000 Economy fares from $409 return*. Seats are on sale now at virginaustralia.com until midnight AEST this Sunday 6 November 2022.
How much carry on luggage is allowed on virgin?
All passengers flying in our Economy (Light, Classic & Delight) or Premium cabins can take one piece of hand baggage per person weighing up to 10kg (or 22lb).
Can you take an umbrella on a plane Virgin Australia?
Items allowed onboard
Can I still travel to Australia from NZ?
From 21 February 2022, all visa holders who are fully vaccinated in accordance with Australia’s international border entry requirements will be able to arrive in Australia without needing an approved travel exemption.
Also Read: ABC Complaints email & Phone Number
Hopefully, We helped you to get some genuine records for Virgin Australia Complaint information.
Use below complaint form to discuss problems you have had with Virgin Australia, or how they have handled your complaints. Initial complaints should be directed to Virgin Australia directly. You can find complaint contact details for Virgin Australia above.
Virgin Australia Customer Reviews
Average rating: 1 reviews
Aug 13, 2022
City where company is located (optional): Brisbane
Very poor response time, difficult to change flights unless you want to wait forever on hold , very poor service