DHL Australia complaints number & email.
DHL lied about having attempted delivery of a new tv to my home. I waited all day and no one came. I have a toddler and am 9 months pregnant and spent the whole day waiting for nothing. The following day my husband called and the woman said it would come that day. Again it never showed. I called the following day and the woman said it was never booked for delivery and so the first two attempts at communicating with DHL were met with lies. This woman then tells me she will book it in for delivery the following day which is today (Friday). I waited until midday and nothing arrived so I called again and another woman told me the tv was on the truck out for delivery but she couldn’t give me a time and that she would pass me on to the depot and they would call me within the hour. Two hours later the depot calls me and says “would you like to book your delivery for Monday or Tuesday?” So again the previous woman that said it was on the truck for delivery today was LYING. The woman telling me I had to wait until Monday was useless and offered no help or apology. DHL are a useless and awful delivery service and are completely incapable of making something convenient. I’m giving birth next week and now also have to wait around and hope that my tv will be delivered before I go into labour.
Complaint Phone number: 13 14 06
Complaint Email:
Tweet: DHL Australia
Website: http://www.dhl.com.au/
Head Office address: 15 Bourke Rd, Mascot NSW 2020
Get verified information about DHL complaints email & Phone number. If you wish to complain to DHL, call the complaints line on 13 14 06. There are full contact details and information about the complaint procedures on the DHL website.
DHL Complaints email & Phone Number
How to make a Complaint to DHL
Complaints handling is available on the DHL website via ‘Customer Support.’ The first step is to call on the complaints line 13 14 06. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
DHL complaint contacts like Phone, email and support form
Complaint via Phone number : 13 14 06
The Complaint via Email :
Complaint via Support Form : DHL Support Form
DHL complaint website : dhl.com.au
Tweet: dhlexpress
Corporate Head Office address
15 Bourke Rd, Mascot NSW 2020
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More Contact Number’s Of DHL
DHL customer service Contact : 13 14 06
Billing and Invoicing: 1300 301 307
Technical Support for Online Shipping Tools: 1800 226 349
Business Customers: 1800 688 280
Adelaide, SA: 08 8150 3100
Brisbane, QLD: 07 3637 7100
Darwin, NT: 08 8947 7900
Hobart, TAS: 03 6238 4400
Melbourne, VIC: 03 9344 8888
Perth, WA: 08 9270 1900
Sydney, NSW: 02 9311 5000
About DHL
DHL (Dalsey, Hillblom and Lynn) is an international courier, parcel, and express mail that’s a division of the German logistics firm Deutsche Post DHL. Deutsche Post DHL is the world’s largest logistics firm. The company produces over 1.3 billion parcels per year.
The company was established in the United States in 1969 and expanded its support throughout the world from the late 1970s.
Products & Services
Products
DHL Express Worldwide
DHL Express 9:00
The DHL Express 12:00
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Use below complaint form to discuss problems you have had with DHL, or how they have handled your complaints. Initial complaints should be directed to DHL directly. You can find complaint contact details for DHL above.
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DHL Australia Customer Reviews
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DHL lied about having attempted delivery of a new tv to my home. I waited all day and no one came. I have a toddler and am 9 months pregnant and spent the whole day waiting for nothing. The following day my husband called and the woman said it would come that day. Again it never showed. I called the following day and the woman said it was never booked for delivery and so the first two attempts at communicating with DHL were met with lies. This woman then tells me she will book it in for delivery the following day which is today (Friday). I waited until midday and nothing arrived so I called again and another woman told me the tv was on the truck out for delivery but she couldn’t give me a time and that she would pass me on to the depot and they would call me within the hour. Two hours later the depot calls me and says “would you like to book your delivery for Monday or Tuesday?” So again the previous woman that said it was on the truck for delivery today was LYING. The woman telling me I had to wait until Monday was useless and offered no help or apology. DHL are a useless and awful delivery service and are completely incapable of making something convenient. I’m giving birth next week and now also have to wait around and hope that my tv will be delivered before I go into labour.
