BMW Australia complaints number & email.
2008 I bought a manual 335 from Parramatta BMW that I had not been able to test drive, as they had no manuals. When it was clear I could not drive it comfortably because of positioning of the clutch, "That's too bad" was pretty well their response.
2012 I bought a second hand E46 M3 convertible privately. Awesome car. 3 yrs later not so awesome, losing power, weird engine noise. Took it to the experts - BMW Parramatta - "You're using the wrong fuel." I wasn't. A month later it was clear the head gasket had gone, which had to go to the dealership for repairs. They did do a good job, for $9000.
I took it back for a Takata airbag recall and they told me it sounded like the exhaust system was going and needed to be replaced. It was 4 years old, and they couldn't tell when the head gasket was gone, so I ignored them. I recently got a call telling me my airbag needed to be replaced, and I said I had already done so but, guess what, they had only replaced one of the two they should have and I'd been driving around with a lethal product still in the car.
Now, the starter motor has gone on the M3. They told me a lady had been waiting from March for a transmission to come in and they couldn't tell me when a part would come in. I got the starter motor reconditioned and returned it to them to reinstall. "The part has arrived and you need to pay us for it". Because BMW Australia having a BMW part seems to be a problem???
I swear you couldn't make this stuff up.
Mr Jens Monsees is the Australasian BMW MD, I understand. It may require that level of intervention as they now hold my car hostage. Seriously. Pure Driving pleasure? Sure, when the car is running and you don't have to deal with the Service Department!!!!

Complaint Phone number: 1800 808 111 or 133 269
Complaint Email: info@bmw.com.au
Tweet: BMW Australia
Website: https://www.bmw.com.au/
Head Office address: 783 Springvale Rd, Mulgrave VIC 3170
Get verified information about BMW complaints email & Phone number. If you wish to complain to BMW, call the complaints line on 1800 808 111 or 133 269. There are full contact details and information about the complaint procedures on the BMW website.
BMW Complaints email & Phone Number
How to make a Complaint to BMW
Complaints handling is available on the BMW website via ‘Customer Support.’ The first step is to call on the complaints line 1800 808 111 or 133 BMW (133 269). BMW customer service centres are available Monday to Friday (excluding public holidays) from 8:30 am to 5:30 pm (AEST). If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
BMW complaint contacts like Phone, email and support form
Complaint via Phone number : 1800 808 111 or 133 269
The Complaint via Email : info@bmw.com.au
Complaint via Support Form : BMW Support Form
BMW complaint website : bmw.com.au
Tweet: bmwau
Corporate Head Office address
783 Springvale Rd, Mulgrave VIC 3170
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More Contact Number’s Of BMW
BMW customer service Contact : 1800 808 111 or 133 269
Claims Service Centre: 1800 656 538
BMW Financial Services: +61 3 9264 4422
BMW Motor Vehicle Insurance: 1800 035 660
All other Insurance products: 1300 808 030
About BMW
Bayerische Motoren Werke, is a German multinational firm which produces automobiles and motorcycles. The business was established in 1916 as a producer of aircraft engines, which it produced from 1917 until 1918 and again from 1933 to 1945.
Automobiles are marketed under the manufacturers BMW, Mini and Rolls-Royce, and motorcycles are marketed under the brand BMW Motorrad.
Products & Services
Products
Cars
Motorcycles
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Use below complaint form to discuss problems you have had with BMW, or how they have handled your complaints. Initial complaints should be directed to BMW directly. You can find complaint contact details for BMW above.
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2008 I bought a manual 335 from Parramatta BMW that I had not been able to test drive, as they had no manuals. When it was clear I could not drive it comfortably because of positioning of the clutch, "That's too bad" was pretty well their response.
2012 I bought a second hand E46 M3 convertible privately. Awesome car. 3 yrs later not so awesome, losing power, weird engine noise. Took it to the experts - BMW Parramatta - "You're using the wrong fuel." I wasn't. A month later it was clear the head gasket had gone, which had to go to the dealership for repairs. They did do a good job, for $9000.
I took it back for a Takata airbag recall and they told me it sounded like the exhaust system was going and needed to be replaced. It was 4 years old, and they couldn't tell when the head gasket was gone, so I ignored them. I recently got a call telling me my airbag needed to be replaced, and I said I had already done so but, guess what, they had only replaced one of the two they should have and I'd been driving around with a lethal product still in the car.
Now, the starter motor has gone on the M3. They told me a lady had been waiting from March for a transmission to come in and they couldn't tell me when a part would come in. I got the starter motor reconditioned and returned it to them to reinstall. "The part has arrived and you need to pay us for it". Because BMW Australia having a BMW part seems to be a problem???
I swear you couldn't make this stuff up.
Mr Jens Monsees is the Australasian BMW MD, I understand. It may require that level of intervention as they now hold my car hostage. Seriously. Pure Driving pleasure? Sure, when the car is running and you don't have to deal with the Service Department!!!!