Dodo Australia complaints number & email.
tech support is only a word with dodo... for 3 days I have made many call only to be told we are busy call back in 15 minutes I rang 5 times every 15 minutes to get the same message. If you want a company that gives you phone support please for your own sake DO NOT CHOOSE DODO ON A SCORE OF 1 TO 1`0 THEY GET A MINUS 10. one star and if I could that would be minus
Just have to say to everyone who has an account with Dodo that this is the worst company I have ever had any dealings with and maybe you should consider changing providers if you want customer service and a decent product for example my mother is 92 years old and lives alone as that’s what she prefers rather than a nursing home recently I changed from telstra based on cost but what a mistake five days ago somehow her ADSL( which she doesn’t use) was disconnected which meant she no longer has a landline to make calls or receive calls after numerous calls to the Philippines to find out why this has happened no one knows and no one knows how to rectify the problem so in the meantime a 92 year old lady with medical conditions is unable to call triple 0 or her family because of Dodo’s incompetence what an absolute disgrace remember people you get what you pay for and this company is a disgrace and shouldn’t be allowed to trade in Australia and if anyone can message me the address of head office in Melbourne it would be appreciated the Philippino lady could only give me a PO Box as no one in her department knows what the address of head office is what a joke don’t worry Dodo I’ll find out where you are and I’m coming to see you in person seriously people this company is beyond a joke
One of the most pathetic and horrible service. Calling them from last 2 day, spoke to 6 different representatives, wasted nearly 5-6 hours, still no outcome. This is I was applying for new Electricity, Gas, NBN connection with DoDo not an exciting customer asking for help.
I personally would not recommend anyone to DoDo.
I want to give negative rating , they speak like they are threatening you.
Complaint Phone number: 133636
Complaint Email: complaints@dodo.com.au
Tweet: Dodo Australia
Website: https://www.dodo.com/
Head Office address: PO Box 6097, Melbourne, VIC, 3000, Australia
Get verified information about Dodo complaints email & Phone number. If you wish to complain to Dodo, call the complaints line on 13 3636. There are full contact details and information about the complaint procedures on the Dodo website.
Dodo complaints email & Phone number
How to make a Complaint to Dodo
Complaints handling is available on the Dodo website via ‘Customer Support.’ The first step is to call on the complaints line 13 3636. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Dodo complaint contacts like Phone, email and support form
Complaint via Phone number : 13 3636
The Complaint via Email : complaints@dodo.com.au
Complaint via Support Form : Dodo Support Form
Dodo complaint website : www.dodo.com
Tweet: @DodoAustralia
Corporate Head Office address
PO Box 6097, Melbourne, VIC, 3000, Australia
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More Contact Number’s Of Dodo
Dodo customer service Contact : 13 3636
Billing Inquiry Number Dodo : 1300 539 162
Alternative Customer Service Dodo Contact : 02 8375 3629
Dodo Sales Service Contact number : 13 3636
TTY Users Dodo contact Number : 133 677
Technical Support Dodo Contact : 13 3636
Dodo 24/7 Hours Contact Number : 13 3636
Power and Gas Support Dodo Contact : 13 3636
Dodo Technical Support Team Contact : 13 3636
International customer service number Dodo Contact : +61 3 8256 6701
About Dodo
Dodo Services Pty Ltd, trading as Dodo, is an Australian Internet service provider, based in Melbourne, and a fully owned subsidiary of Vocus Communications (ASX: VOC).
Products & Services
Service
Entertainment services
Internet Services
Energy Services
Home Phone Service
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Use below complaint form to discuss problems you have had with Dodo, or how they have handled your complaints. Initial complaints should be directed to Dodo directly. You can find complaint contact details for Dodo above.
Other Complaints
Dodo Australia Customer Reviews
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tech support is only a word with dodo... for 3 days I have made many call only to be told we are busy call back in 15 minutes I rang 5 times every 15 minutes to get the same message. If you want a company that gives you phone support please for your own sake DO NOT CHOOSE DODO ON A SCORE OF 1 TO 1`0 THEY GET A MINUS 10. one star and if I could that would be minus
Just have to say to everyone who has an account with Dodo that this is the worst company I have ever had any dealings with and maybe you should consider changing providers if you want customer service and a decent product for example my mother is 92 years old and lives alone as that’s what she prefers rather than a nursing home recently I changed from telstra based on cost but what a mistake five days ago somehow her ADSL( which she doesn’t use) was disconnected which meant she no longer has a landline to make calls or receive calls after numerous calls to the Philippines to find out why this has happened no one knows and no one knows how to rectify the problem so in the meantime a 92 year old lady with medical conditions is unable to call triple 0 or her family because of Dodo’s incompetence what an absolute disgrace remember people you get what you pay for and this company is a disgrace and shouldn’t be allowed to trade in Australia and if anyone can message me the address of head office in Melbourne it would be appreciated the Philippino lady could only give me a PO Box as no one in her department knows what the address of head office is what a joke don’t worry Dodo I’ll find out where you are and I’m coming to see you in person seriously people this company is beyond a joke
One of the most pathetic and horrible service. Calling them from last 2 day, spoke to 6 different representatives, wasted nearly 5-6 hours, still no outcome. This is I was applying for new Electricity, Gas, NBN connection with DoDo not an exciting customer asking for help.
I personally would not recommend anyone to DoDo.
