Recently updated on February 1st, 2024 at 05:46 am

Virgin Mobile is wireless communications brand. Get verified information about Virgin Mobile complaints email & Phone number. Phone or write in the first instance. The complaints line is 13 67 89. If you wish to correspond with Virgin Mobile online you should use the online form via their website.

Virgin Mobile Contact Information

Report complaints to corporate and get satisfaction

Phone number : 13 67 89

Support Email :

Support Form :  Virgin Mobile Support Form

Company website :

Tweet: @VMCcare

Corporate Head Office address

1 Lyonpark Rd, Macquarie Park NSW 2113

How to make a Complaint to Virgin Mobile

Complaints handling is available on the Virgin Mobile website via ‘Customer Support.’ The first step is to call on the complaints line 13 67 89. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: TNT complaints number & email

More Contact Number’s Of Virgin Mobile

Customer service Number: 1300 555 100
Sales inquiry Virgin Mobile: 13 63 69
Virgin Mobile Customers from Overseas: +612 8860 9848
For Complaints Virgin Mobile: 1300 555 100
Virgin Mobile general enquires: 1300 555 100
Complaints for Telecom-Television Services Virgin Mobile: 1-888-221-1687
Virgin Mobile Care reps phone number: 1-888-999-2321, 611
Telecommunications Industry Ombudsman department Virgin Mobile: 1800 062 058
Virgin Mobile TIO from a TTY handset: 1800675692

About Virgin Mobile

Virgin Mobile Australia was a mobile telecommunications company based in Sydney. It was founded by Richard Branson in 2000, and although it became a wholly owned subsidiary of Optus in 2006, it maintained its own brand identity, customer service, management structure and staff.

Products & Services

Mobile services
Billing Service
Internet service
Online Transaction service

Resources Virgin mobile


People also ask

Where is Virgin Mobile head office?

1 Lyonpark Rd, Macquarie Park NSW 2113

How do I contact Virgin Mobile?

Customers can contact Virgin Mobile via this customer service number 13 67 89.

What is Virgin Mobile head Office Number ?

Virgin Mobile head office Number is 1300555100.

Who is the ceo of Virgin Mobile?

Lutz Schuler is the ceo of Panasonic.

Also Read: Paypal complaints number & email.

Hopefully, We helped you to get some genuine records for Virgin Mobile Complaint information.

Use below complaint form to discuss problems you have had with Virgin Mobile, or how they have handled your complaints. Initial complaints should be directed to Virgin Mobile directly. You can find complaint contact details for Virgin Mobile above.

Submit your review

Create your own review

Virgin Mobile
Average rating:  
 1 reviews
 by Willow

have been a satisfied user of Virgin Mobile.
I started using a pre-paid SIM card. Since then, I have switched to a postpaid plan. I am remained a Virgin Mobile client even after several upgrades and new phones because I have always had the best customer service from the personnel and have never been treated like just another number.