Recently updated on January 30th, 2024 at 04:28 am

Ebay is American multinational e-commerce company. Get verified information about Ebay complaints email & Phone number. Phone or write in the first instance. The complaints line is 1800 322 928. If you wish to correspond with Ebay online you should use the online form via their website.

Ebay Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1800 322 928

Support Email :

Support Form :  Ebay Support Form

Company website :

Tweet: ebayau

Corporate Head Office address

45 Market St, Sydney NSW 2000

Customer service hours:24/7

How to make a Complaint to ebay

Complaints handling is available on the Ebay website via ‘Customer Support.’ The first step is to call on the complaints line 1800 322 928. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: TNT complaints number & email

More Contact Number’s Of Ebay

Customer service Ebay: 1800 322 928
Ebay customer service international phone number: +44208 605 3000
Australian office contact number Ebay: 02 8280 6400

About Ebay

EBay Inc. is an American multinational e-commerce corporation based in San Jose, California that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in the autumn of 1995, and became a notable success story of the dot-com bubble.

Products & Services

Online Selling services
Buy Online Services
Consumer to Business services
Consumer to Consumer services
E-commerce related services

Resource Ebay


People Also Ask

Does EBay exist in Australia?
eBay is the most popular online marketplace in Australia with 61.3 million monthly visits, and has dominated ecommerce there since its launch in 1999. Despite the presence of Amazon in Australia for the past three years, eBay continues to lead the market.

Where is EBay Australia?
45 Market St, Sydney NSW 2000.

Where is EBay Australia located?
Sydney, New

Also Read: TNT complaints number & email

Hopefully, We helped you to get some genuine records for Ebay Complaint information.

Use below complaint form to discuss problems you have had with Ebay, or how they have handled your complaints. Initial complaints should be directed to Ebay directly. You can find complaint contact details for Ebay above.

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 8 reviews
 by James Crack
Alternator. Bought as guest.

Ebay has treat me wrongfully. I still don't have an answer about my alternator i bought as a guest. I never had a problem with Ebay until now.

 by Bonnie

The best customer service I've ever experienced. In less than a minute, they gave me a call to make sure I was okay and to make sure I had received my refund or that they would get me anything I needed. Their sole purpose was to ensure that there will never be any negative experiences when using eBay.

 by Robin
Support Service
City where company is located (optional): NA

Ebay is forcing me to pay for a team member failing to cancel a postage label as instructed by myself on the day it was created, their support staff has been completely inept in resolving the issue, you can not speak to someone on the phone, disgraceful service form such a large company, I will be avoiding all dealings with this company in future.

 by Bryan
Complaints line
City where company is located (optional): Brisbane

What a joke. Ring the 1800 number provided here its a recorded message to go to the website, which sends you to OS call centre who literally refuse to help, and advise to WRITE A LETTER TO AN AMERICAN ADDRESS

 by david
faulty goods
City where company is located (optional): sydney

I bought 2 pack 160 LED motion sensor lights from prime-shops(144498569748).
They never worked, I have video evidence of this. I contacted the seller, back and fourth since 27/5/22. I did everything the seller asked, returned the faulty goods. They never intended to pay the return postage.

After I contacted eBay customer service a few times, and emails as well. I realized the seller didn't follow eBay return policy.
eBay told me they would look into it, and I have heard nothing.
Very disappointed with the seller and even more with eBay. I have dispute number SR#1-444337557016.
Seller treated me like an idiot, you have records of everything.
eBay customer service lied to me by telling me $12.70 would be refunded by either the seller or eBay.
Now nearly 3 months has passed, no refund no response from eBay, seems like it has been swept under the carpet.

I have been an eBay customer for many years. Now I have no faith in eBay.

 by Galina Likhovetsky
Customer Service

Absolutely outrageous customer service! It is the second day I am unable to contact ANYONE over the phone, email or chat. My account seems to be hacked but no one cares!

 by Jake

Hi I recently had a ebike for sale on ebay and a person bought it but it was stolen the same night. I never recieved any funds for the sale only ebay did which they refunded the buyer. However ebay charged me a sale fee of $220.00 to my bank account then 1 hour later the locked my ebay account. I contacted customer support who said it was a mistake and they refunded me the $220.00 but after three days it still had not gone into my bank so I contacted ebay again this time they tell me that the funds are on my ebay account and won't be sent to my bank account for 72 days because my account is restricted and they said they can not tell me why. So went on my ebay account and I am blocked from selling not buying and I have $220 available in my account balance. So I tried to make a purchase and im not able to use them funds so I contact ebay again and they said that them funds can only be refunded to my bank account and not used for making purchase but I'm not allowed to have my money for 72 days.
So ebay locked my account an hour after they withdrew $220 from my bank account knowing that because of the restriction on my account I won't be seeing my money for 72 days nor can I spend it on my account. This can not be legal can it. I'm extremely broke ATM and they took $220 from my account that I definitely needed as it was rent money. Ebay them selves agreed the money was mistakenly taken from my account & will not refund me I've contacted them multiple times but they don't care.

 by A S

Products were genuine (2 x Wahl dog clippers). They arrived in a timely manner, undamaged and were as per order. Sydney Salon supplies price matched the clippers.