Recently updated on January 30th, 2024 at 10:26 am
Foxtel is an Australian pay television company. Get verified information about Foxtel complaints email & Phone number. Phone or write in the first instance. The complaints line is 131 999. If you wish to correspond with Foxtel online you should use the online form via their website.
Foxtel Contact Information
Report complaints to corporate and get satisfaction
Phone number : 131 999/ 1300 558 106
Phone Email : complaints@foxtel.com.au
Support Form : Foxtel Support Form
Company website : www.foxtel.com.au
Tweet: @Foxtel
Corporate Head Office address
5 Thomas Holt Dr, Macquarie Park NSW 2113
Customer service hour: 9am to 9pm on Monday to Friday and from 10am to 8pm on Saturday to Sunday.
How to make a Complaint to Foxtel
Complaints handling is available on the Foxtel website via ‘Customer Support.’ The first step is to call on the complaints line 131 999. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
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More Contact Number’s Of Foxtel
Foxtel customer service: 1300 130 799
Exciting customer Number Foxtel: 131 999
Foxtel oversease Contact number: +61 3 8325 2701
Corporate enquiries Foxtel: (02) 9813 6000
Foxtel Public affairs and media: (02) 9813 6000
Speak and listen contact Foxtel: 1300 555 727
Foxtel Technical Support Team Contact: 1800 500 002
Feedback Contact for Foxtel: 0408 326 429
Foxtel Billing Support contact: 1300 008 987
For Missing Payment Foxtel: 0408 346 733
About Foxtel
Foxtel is Australia’s most innovative and dynamic media company, providing a premium, streamed and live, sport, movies, drama, news and entertainment experience; including Australia’s only dedicated, live, 4K broadcast channel.
Products & Services
Service
Cable television service
Entertainment services
Resources Foxtel
People also ask
Where is Foxtel head office?
5 Thomas Holt Dr, Macquarie Park NSW 2113
How do I contact Foxtel?
Customers can contact Foxtel via this customer service number 131 999.
What is Foxtel contact email address?
Mail to complaints@foxtel.com.au email address to contact Foxtel.
Who is the ceo of Foxtel?
Patrick Delany is the ceo of Foxtel.
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Hopefully, We helped you to get some genuine records for Foxtel Complaint information.
Use below complaint form to discuss problems you have had with Foxtel, or how they have handled your complaints. Initial complaints should be directed to Foxtel directly. You can find complaint contact details for Foxtel above.
Customer Reviews & Complaints
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Whoa! I'm grateful. Your client retention program is excellent! Amazing.
just horrendous to get anyone that can help..just passed from one dept to another and they then cut you off if they can't answer the inquiry..i am a supposedly diamond customer i have been with them from the day they started in Australia 25 years ago..i don't know who is responsible for recruitment but they are severely lacking in their job..that goes for Technical dept and customer service..all i want to do is disconnect but that is one of the most difficult things to do at foxtel..so disappointing and sad at the same time..they were very good at one time.
DO NOT JOIN FOXTEL - their customer service is disgraceful. They take your money but do not provide any equipment or connection - this has happened to me for the past 5 months. I took them to court and they lied, but were found guilty, but since then they have breached the court orders and refuse to provide me with a service. I have written 27 formal complaints and not a single one has been responded to.