Foxtel Australia complaints number & email.
just horrendous to get anyone that can help..just passed from one dept to another and they then cut you off if they can't answer the inquiry..i am a supposedly diamond customer i have been with them from the day they started in Australia 25 years ago..i don't know who is responsible for recruitment but they are severely lacking in their job..that goes for Technical dept and customer service..all i want to do is disconnect but that is one of the most difficult things to do at foxtel..so disappointing and sad at the same time..they were very good at one time.
DO NOT JOIN FOXTEL - their customer service is disgraceful. They take your money but do not provide any equipment or connection - this has happened to me for the past 5 months. I took them to court and they lied, but were found guilty, but since then they have breached the court orders and refuse to provide me with a service. I have written 27 formal complaints and not a single one has been responded to.
Complaint Phone number: 131999
Complaint Email: complaints@foxtel.com.au
Tweet: Foxtel Australia
Website: https://www.foxtel.com.au/index.html
Head Office address: 5 Thomas Holt Dr, Macquarie Park NSW 2113, Australia
Get verified information about Foxtel complaints email & Phone number. If you wish to complain to Foxtel, call the complaints line on 131 999. There are full contact details and information about the complaint procedures on the Foxtel website.
Foxtel complaints email & Phone number
How to make a Complaint to Foxtel
Complaints handling is available on the Foxtel website via ‘Customer Support.’ The first step is to call on the complaints line 131 999. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Foxtel complaint contacts like Phone, email and support form
Complaint via Phone number : 131 999
The Complaint via Email : complaints@foxtel.com.au
Complaint via Support Form : Foxtel Support Form
Foxtel complaint website : www.foxtel.com.au
Tweet: @Foxtel
Corporate Head Office address
5 Thomas Holt Dr, Macquarie Park NSW 2113, Australia
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More Contact Number’s Of Foxtel
Foxtel customer service: 1300 130 799
Exciting customer Number Foxtel: 131 999
Foxtel oversease Contact number: +61 3 8325 2701
Corporate enquiries Foxtel: (02) 9813 6000
Foxtel Public affairs and media: (02) 9813 6000
Speak and listen contact Foxtel: 1300 555 727
Foxtel Technical Support Team Contact: 1800 500 002
Feedback Contact for Foxtel: 0408 326 429
Foxtel Billing Support contact: 1300 008 987
For Missing Payment Foxtel: 0408 346 733
About Foxtel
Foxtel is Australia’s most innovative and dynamic media company, providing a premium, streamed and live, sport, movies, drama, news and entertainment experience; including Australia’s only dedicated, live, 4K broadcast channel.
Products & Services
Service
Cable television service
Entertainment services
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Use below complaint form to discuss problems you have had with Foxtel, or how they have handled your complaints. Initial complaints should be directed to Foxtel directly. You can find complaint contact details for Foxtel above.
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Foxtel Australia Customer Reviews
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just horrendous to get anyone that can help..just passed from one dept to another and they then cut you off if they can't answer the inquiry..i am a supposedly diamond customer i have been with them from the day they started in Australia 25 years ago..i don't know who is responsible for recruitment but they are severely lacking in their job..that goes for Technical dept and customer service..all i want to do is disconnect but that is one of the most difficult things to do at foxtel..so disappointing and sad at the same time..they were very good at one time.
DO NOT JOIN FOXTEL - their customer service is disgraceful. They take your money but do not provide any equipment or connection - this has happened to me for the past 5 months. I took them to court and they lied, but were found guilty, but since then they have breached the court orders and refuse to provide me with a service. I have written 27 formal complaints and not a single one has been responded to.
