IGA Australia complaints number & email.

IGA Australia
Average rating:  
 13 reviews
 by Sarah
Black meat poly trays can't be recycled
City where company is located (optional): Every where

IGA meat trays are black and can not be recycled. Please start using recyclable materials.

 by Ronda
non specials
City where company is located (optional): Camillo Armadale

This store never has specials that are advertised. this is not the first time. It seems the dairy products also OMO and drinks. The soft drinks are a IGA brand but they don't hold it. If they trade under the banner of IGA why don't they sell their products.

 by ela
Staff - Products
City where company is located (optional): Sydney - East Lindfield - IGA

I hope someone in a top level consider my review and make a change and improve it. (27 Lindfield Ave – NSW 2070).
It is about the staff in this store. They are not friendly especially those who works as cashiers (those staff who mostly wear navy and black uniform – it seems they are in a top level of the store or they are managers!). They staring at you and look at you and your bag like you a thief. When you give them a comment or notify them about the issue of the product, they normally do not say sorry and look at you like that you a liar.
They have different products in the store which are expired. When you tell them they ignore your comment and they put them in shelf again. It is absolutely shameful. I really do not know where these behaviour and culture come from?! The customer service is not good and we are not satisfied at all. I am not sure if any training session have been provided and considered about ethical behaviour, ethical thinking and responsibilities.
That is absolutely shameful.
I wish someone consider my comments and improve it. Also, I wish lockdown will be eased as soon as possible to go and shop from the other stors…

 by Michelle Archibald
Specials ending before time
City where company is located (optional): Bittern

I went in to get a few specials and I was charged full price not happy 😭

 by Brittany Kay
Accused of taking money
City where company is located (optional): Perth

I’ve been accused of taking money without putting my card in the machine will not shop there again
Lost a loyal customer

 by Grant sievers
Rotten produce
City where company is located (optional): Melbourne

IGA you people disgust me I by chicken it stinks and is on the turn , salads a rotten in the bags your produce last not one day after purchase , you are more expensive than any other supermarket and you waffle on about supporting the community what a joke !! Your food below sub standard your chain should be closed down I this country !!!!

 by Kay
City where company is located (optional): Byron Bay

This is the third time I have left there with products not scanning correctly. This time I pulled them up on it and they just deduced the amount when I know you are suppose to as a customer if the price has been scanned incorrectly, you are entitled to receive it for free. It has been on the local community group on Facebook that this has been happening in the area at IGA. Who polices this? I'm taking it further if I'm not contacting by IGA customer service about this.

 by Dave
Out of date product
City where company is located (optional): Beaumont Hills 2155

I just purchased, 24June22, 4 x bags of Bumbles Milk Chocolate Honeycomb as part of my shop and as I was unpacking I have noticed that 3 of 4 bags have a best before date 16Mar22 🤷‍♂️

 by Michelle frazer
I said the hazel nut chocolate bar was 1.00 being on sale they argued and said it was an old sign it was 2.75 I found it for 1.00 same other IGA
City where company is located (optional): Lands borough Queensland

I thought their service of the old women in charge was very undermining

 by carol nippard
eggs
City where company is located (optional): sydney

purchased hunter valley gold eggs on 1.11.20. use by date 9.12.20. stored in refrigerator at home. 2.11.20 cracked 3 eggs for cooking and ALL WERE WATERY indicating eggs were not fresh. on the box it says store under refrigeration. PENNANT HILLS DOES NOT ALWAYS DO THAT. WHY NOT? Eggs stored incorrectly can be dangerous to health.

IGA Australia complaints number & email

Complaint Phone number: 9741 3000

Complaint Email:

Tweet: IGA Australia

Website: https://www.iga.com.au/

Head Office address: 4 Newington Rd, Silverwater NSW 2128

Get verified information about IGA complaints email & Phone number. If you wish to complain to IGA, call the complaints line on 9741 3000. There are full contact details and information about the complaint procedures on the IGA website.

IGA Complaints email & Phone Number

How to make a Complaint to IGA

Complaints handling is available on the IGA website via ‘Customer Support.’ The first step is to call on the complaints line 9741 3000. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

IGA complaint contacts like Phone, email and support form

Complaint via Phone number : 9741 3000

The Complaint via Email :

Complaint via  Support Form :  IGA Support Form

IGA complaint website : iga.com.au

Tweet: igaaustralia

Corporate Head Office address

4 Newington Rd, Silverwater NSW 2128

Also Read: Unimelb Library Complaints email & Phone Number

More Contact Number’s Of IGA

IGA customer service Contact : 9741 3000

About IGA

Independent Grocers of Australia (IGA) is a Australian series of supermarkets. It’s the Australian branch of this global American-based Independent Grocers Association. It is the fourth largest chain, because Aldi overtook Metcash in supermarket revenues.

Products & Services

Supermarkets

Also Read: Pacific Fair Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for IGA Complaint information.

Use below complaint form to discuss problems you have had with IGA, or how they have handled your complaints. Initial complaints should be directed to IGA directly. You can find complaint contact details for IGA above.

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IGA Australia
Average rating:  
 13 reviews
 by Sarah
Black meat poly trays can't be recycled
City where company is located (optional): Every where

IGA meat trays are black and can not be recycled. Please start using recyclable materials.

 by Ronda
non specials
City where company is located (optional): Camillo Armadale

This store never has specials that are advertised. this is not the first time. It seems the dairy products also OMO and drinks. The soft drinks are a IGA brand but they don't hold it. If they trade under the banner of IGA why don't they sell their products.

 by ela
Staff - Products
City where company is located (optional): Sydney - East Lindfield - IGA

I hope someone in a top level consider my review and make a change and improve it. (27 Lindfield Ave – NSW 2070).
It is about the staff in this store. They are not friendly especially those who works as cashiers (those staff who mostly wear navy and black uniform – it seems they are in a top level of the store or they are managers!). They staring at you and look at you and your bag like you a thief. When you give them a comment or notify them about the issue of the product, they normally do not say sorry and look at you like that you a liar.
They have different products in the store which are expired. When you tell them they ignore your comment and they put them in shelf again. It is absolutely shameful. I really do not know where these behaviour and culture come from?! The customer service is not good and we are not satisfied at all. I am not sure if any training session have been provided and considered about ethical behaviour, ethical thinking and responsibilities.
That is absolutely shameful.
I wish someone consider my comments and improve it. Also, I wish lockdown will be eased as soon as possible to go and shop from the other stors…

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