Kia complaints number & email.
Jim Marsh Kia charged me over 38k for a K5 in which now they are selling same car for 23,690.00 they also charged me 6.25% interest when I have over a 700 credit score they also charged me over 1K for alarm i was never told I was being charged for they also said pay for gap and I will through in a free warranty they charged 5K for when I registered the Vehicle in Las Vegas they said it was 26k Jim Marsh claimed they only charge base model which is 100% false this dealership rip me off over 40K the cost of car total ended being over 63K , the assistant manger called me twice now refuses to speak to me put this out to all disabled vets and active duty do not buy from this dealership their corporate office blocked me from sending any emails and never responded to the ones I sent which their was only 2 emails sent i just got hung up on by Jim Marsh dealership prior to typing this
Horrible customer service, through the dealership itself! Horrible customer service on the head office end as well. Do not deal with this dealership! Beware!
Kia on Essington has to be the worst dealership ever. I went on their website and scheduled a test drive for the Telluride on September 9, 2021 at 6:00 pm, as I am looking to purchase one. When I arrived, I was mistaken as someone else. After I cleared up that I had not been there a few days ago, I explained that I was there to do a test drive. A guy appeared after a few minutes and argued that I had not scheduled a test drive on their website. He didn't stop there! He stated that they don't allow individuals to test drive their vehicle unless they buy it! I argued, how do I know that I want to buy it, if I can't test drive it? He went on to state that they didn't want to put any miles on the vehicles. I was there with my family: fiancee', and two daughters (14 and 7 years old). I am a professional that had my prison badge around my neck, but he refused to allow a test drive. I went home, and was able to go on the site, and schedule a test drive...as I said. I am glad that this is how they treat potential buyers, especially since they hike their prices up more than $10,000 above MSRP. The show room floor had a price tag of $61,000!! I went on another Kia site to build my own. I literally put everything available on the car, and the price came to $54,680. They are rip offs. Go elsewhere and save $10,000!!
KIA CLAIMS TO HAVE AN EXCELLENT WARRANTY. I CALL B.S. MY 15 SORENTO NEEDS A NEW ENGINE ONLY AFTERT 98000 MILES. THEY WILL NOT STAND BY THERE PRODUCT LET ALONE SINCE THERE IS A PRODUCT IMPROVEMENT UPDATE THAT I HAVE NOT GOTTEN. KIA WILL NOT HONOR ANYTHING RELATED TO THIS ISSUE.
Complaint Phone number: 131542
Head Office address: Locked bag 2207, North Ryde, BC NSW 1670
Get verified information about Kia complaints email & Phone number. Call the Kia complaints line on 131KIA(131542). If you need to take matters further, the 'Contact Us' section of the website presents several clearly laid out options along with a description of the complaints procedure.