Recently updated on February 22nd, 2024 at 05:26 am

Sydney Trains is commuter rail network serving the city of Sydney. Get verified information about Sydney Trains email & Phone number. Phone or write in the first instance. The complaints line is 13 15 00. If you wish to correspond with Sydney Trains online you should use the online form via their website.

Sydney Trains Contact Information

Report complaints to corporate and get satisfaction

Phone number : 13 15 00

Support Email :

Support Form :  Sydney Trains Support Form

Company website :

Tweet: TrainsInfo

Corporate Head Office address

484 Pitt St, Haymarket NSW 2000

Customer service hours:

How to make a Complaint to Sydney Trains

Complaints handling is available on the Sydney Trains website via ‘Customer Support.’ The first step is to call on the complaints line 13 15 00. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: APM Complaints email & Phone Number

About Sydney Trains

Sydney Trains is the operator of the suburban passenger rail network serving the city of Sydney. The network is a hybrid urban-suburban rail system with a central underground core that covers over 813 km of track and 170 stations over eight lines. The network is controlled by Transport for NSW, and is part of its Opal ticketing system.

Products & Services


Resources Sydney Trains


People Also Ask

Is Sydney train back to normal?
Sydney Trains had failed to stop the action in the Fair Work Commission. The network restarted on Tuesday, providing 25 to 30 per cent of services. But the network will now operate as normal even though the same industrial action from the union remains in place.

Who is the head of Sydney Trains?
Suzanne Holden.

Who owns the trains in Sydney?
Transport for NSW

Sydney train Customer service number?
13 15 00

Also Read: Southern Phone Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Sydney Trains Complaint information.

Use below complaint form to discuss problems you have had with Sydney Trains, or how they have handled your complaints. Initial complaints should be directed to Sydney Trains directly. You can find complaint contact details for Sydney Trains above.

Submit your review

Create your own review

Sydney Trains
Average rating:  
 1 reviews
 by Quincy

Fantastic service! Con: I was able to file a ticket with the system and get the bag located the same day thanks to the assistance of the Newtown station crew. Very grateful.