Liquorland Australia complaints number & email.
I purchased products on the 8th December - supposed to be a 30 minute click and collect
I went to the store 3 hors later when I hadn't received an SMS and thought it would be there to collect - they had no record of it - I called their complaints number twice - could not get anyone who I could understand - they have charged my credit card and lost my order - I have emailed twice - still not resolved 2 days later - they have had my money for 2 days and the order is still apparently missing - I cannot collect my goods even though I have a confirmation email - will never use their click & collect or online order again
I am very upset, I purchased what I thought was a fathers day special online black Johnny Walker Whiskey at a great price (1 Litre). My order arrived today, I opened it and it was Red.I called and they are refusing to exchange it under their 'change of mind policy. It is not a change of mind it is a mistake. Very poor, there is no reason not to exchange it, it is no skin off their nose.
I will be shopping at Dan Murphy in future,
Very rude ladies working here.
Complaint Phone number: 1300 300 640
Complaint Email: customerservice@liquorland.com.au
Tweet: Liquorland Australia
Website: https://www.liquorland.com.au/
Head Office address: Victoria Gardens Shopping Centre Corner Victoria Street And, Burnley St, Richmond VIC 3121
Get verified information about Liquorland complaints email & Phone number. If you wish to complain to Liquorland, call the complaints line on 1300 300 640. There are full contact details and information about the complaint procedures on the Liquorland website.
Liquorland Complaints email & Phone Number
How to make a Complaint to Liquorland
Complaints handling is available on the Liquorland website via ‘Customer Support.’ The first step is to call on the complaints line 1300 300 640. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Liquorland complaint contacts like Phone, email and support form
Complaint via Phone number : 1300 300 640
The Complaint via Email : customerservice@liquorland.com.au
Complaint via Support Form : Liquorland Support Form
Liquorland complaint website : liquorland.com.au
Tweet: liquorland
Corporate Head Office address
Victoria Gardens Shopping Centre Corner Victoria Street And, Burnley St, Richmond VIC 3121
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More Contact Number’s Of Liquorland
Liquorland customer service Contact : 1300 300 640
About Liquorland
Liquorland is a Australian liquor Series, a part of the Coles Group, owned by Wesfarmers Before the demerger of Coles Group by Wesfarmers on 21 November 2018. The Liquorland chain comprised 731 stores as of December 2018.
Products & Services
Liquor
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Use below complaint form to discuss problems you have had with Liquorland, or how they have handled your complaints. Initial complaints should be directed to Liquorland directly. You can find complaint contact details for Liquorland above.
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Liquorland Australia Customer Reviews
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I purchased products on the 8th December - supposed to be a 30 minute click and collect
I went to the store 3 hors later when I hadn't received an SMS and thought it would be there to collect - they had no record of it - I called their complaints number twice - could not get anyone who I could understand - they have charged my credit card and lost my order - I have emailed twice - still not resolved 2 days later - they have had my money for 2 days and the order is still apparently missing - I cannot collect my goods even though I have a confirmation email - will never use their click & collect or online order again
I am very upset, I purchased what I thought was a fathers day special online black Johnny Walker Whiskey at a great price (1 Litre). My order arrived today, I opened it and it was Red.I called and they are refusing to exchange it under their 'change of mind policy. It is not a change of mind it is a mistake. Very poor, there is no reason not to exchange it, it is no skin off their nose.
I will be shopping at Dan Murphy in future,
Very rude ladies working here.
