Optus Australia complaints number & email.
Hi Optus, I wish to cancel my service with your rubbish company, it is the worst company I have ever dealt with, and I cannot believe that this would happen in a modern country.
5days to solve an NBN problem and no closer to solving it, multiple handoffs, calls cutting out, people not able to help, rubbish IVR system, stupid messing system, people who dont know what to do and say, and finally being told that the NDN line is faulty, PROVDING DETIALS MULTIPLE TIMES ON THE SAME CALL, WHY WAS THIS NOT PICKED UP WHEN I 1ST CALLED ???
I thought Vodafone was worse, but Optus takes the cake, worst telco in 27 years in Australia !!
Complaint Phone number: 133937
Complaint Email: enquiries@optus.com.au
Tweet: Optus Australia
Website: https://www.optus.com.au/
Head Office address: 1 Lyon Park Rd, Macquarie Park, Sydney, NSW 2113
Get verified information about Optus complaints email & Phone number. If you wish to complain to Optus, call the complaints line on 133 937. There are full contact details and information about the complaint procedures on the Optus website.
Optus complaints email & Phone number
How to make a Complaint to Optus
Complaints handling is available on the Optus website via ‘Customer Support.’ The first step is to call on the complaints line 133 937. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Optus complaint contacts like Phone, email and support form
Complaint via Phone number : 133 937
The Complaint via Email : enquiries@optus.com.au
Complaint via Support Form : Optus Support Form
Optus complaint website : www.optus.com.au
Tweet: @Optus
Corporate Head Office address
1 Lyon Park Rd, Macquarie Park, Sydney, NSW 2113
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More Contact Number’s Of Optus
Customer service Optus 133 937
Optus Business Care 133 343
Enterprice Customers Optus 134 315
Optus official number 1800 780 219
General enquires +61 7 5528 1100
Contact for mobile customers 1800 123 124
For all other customers 1800 500 002
Contact for sales enquiries 1800 780 219
Optusr media enquiries +61 2 8082 7850
Fixed Line Optus technical support 1300 300 3322
Optus Fixed Line account queries 1300 788 379
About Optus
Optus is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of Singtel (a company headquartered in Singapore) since 2001. The company primarily trades under the Optus brand, while maintaining several wholly owned subsidiary brands, such as Virgin Mobile Australia in the mobile telephony market, Uecomm in the network services market and Alphawest in the ICT services sector.
Products & Services
Service
Mobiles services
Landline telephone connection
Internet and cable television
Entertainment services
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Use below complaint form to discuss problems you have had with Optus, or how they have handled your complaints. Initial complaints should be directed to Optus directly. You can find complaint contact details for Optus above.
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Hi Optus, I wish to cancel my service with your rubbish company, it is the worst company I have ever dealt with, and I cannot believe that this would happen in a modern country.
5days to solve an NBN problem and no closer to solving it, multiple handoffs, calls cutting out, people not able to help, rubbish IVR system, stupid messing system, people who dont know what to do and say, and finally being told that the NDN line is faulty, PROVDING DETIALS MULTIPLE TIMES ON THE SAME CALL, WHY WAS THIS NOT PICKED UP WHEN I 1ST CALLED ???
I thought Vodafone was worse, but Optus takes the cake, worst telco in 27 years in Australia !!
