How to make a Complaint to Optus
Complaints handling is available on the Optus website via ‘Customer Support.’ The first step is to call on the complaints line 133 937. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Optus complaint contacts like Phone, email and support form
Complaint via Phone number : 133 937
The Complaint via Email : email@example.com
Complaint via Support Form : Optus Support Form
Optus complaint website : www.optus.com.au
Corporate Head Office address
1 Lyon Park Rd, Macquarie Park, Sydney, NSW 2113
Also Read: Expedia Australia complaints number & email
More Contact Number’s Of Optus
Customer service Optus 133 937
Optus Business Care 133 343
Enterprice Customers Optus 134 315
Optus official number 1800 780 219
General enquires +61 7 5528 1100
Contact for mobile customers 1800 123 124
For all other customers 1800 500 002
Contact for sales enquiries 1800 780 219
Optusr media enquiries +61 2 8082 7850
Fixed Line Optus technical support 1300 300 3322
Optus Fixed Line account queries 1300 788 379
Optus is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of Singtel (a company headquartered in Singapore) since 2001. The company primarily trades under the Optus brand, while maintaining several wholly owned subsidiary brands, such as Virgin Mobile Australia in the mobile telephony market, Uecomm in the network services market and Alphawest in the ICT services sector.
Products & Services
Landline telephone connection
Internet and cable television
People Also Ask
Who is the owner of Optus?
Singapore Telecommunications Limited
Who is Optus cio?
Who is CEO of Optus Australia?
CEO Kelly Bayer Rosmarin
How do I complain to Optus?
If your complaint is of this nature, please call us on 133 937. If you feel your complaint is urgent and requires priority for any other reason, please speak with a Customer Service representative who will do their utmost to assist.
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Hopefully, We helped you to get some genuine records for Optus Complaint information.
Use below complaint form to discuss problems you have had with Optus, or how they have handled your complaints. Initial complaints should be directed to Optus directly. You can find complaint contact details for Optus above.
Optus Australia Customer Reviews
Average rating: 4 reviews
Sep 3, 2022
City where company is located (optional): SEVENTEEN MILE ROCKS
I have tried to change my credit card number only to be told I do not know what I am talking about.
When I tried to contact complaints i find the phone number for complaints no longer handles complaints & there is no other number given
Sep 3, 2022
Optus mobile optus online
City where company is located (optional): Have no idea
One star rating is to many stars has taken $170 for my prepaid and no they say I didn’t pay god help optus customers as I will never use there service again
Aug 27, 2022
City where company is located (optional): narre warren
Why my calls are getting cut off.have been complaining about this already many times.
Problem still not fixed ,have no other joice but to leave you and yoy bad service.
Doing that tomorrow.