How to make a Complaint to Sydney Trains
Complaints handling is available on the Sydney Trains website via ‘Customer Support.’ The first step is to call on the complaints line 13 15 00. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Sydney Trains complaint contacts like Phone, email and support form
Complaint via Phone number : 13 15 00
The Complaint via Email :
Complaint via Support Form : Sydney Trains Support Form
Sydney Trains complaint website : transportnsw.info
Corporate Head Office address
477 Pitt St, Haymarket NSW 2000
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About Sydney Trains
Sydney Trains is the operator of the suburban passenger rail network serving the city of Sydney. The network is a hybrid urban-suburban rail system with a central underground core that covers over 813 km of track and 170 stations over eight lines. The network is controlled by Transport for NSW, and is part of its Opal ticketing system.
Products & Services
Also Read: Southern Phone Complaints email & Phone Number
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Use below complaint form to discuss problems you have had with Sydney Trains, or how they have handled your complaints. Initial complaints should be directed to Sydney Trains directly. You can find complaint contact details for Sydney Trains above.
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