Uber Australia complaints number & email.
I have found Uber Eats the worst company I have ever dealt with No customer support phone number And by far the worst ever no refunds It is the worst incompetently run company ever I will NEVER NEVER deal with this company again and will not hesitate to tell anybody and everybody in all forums exactly how I feel about this useless poor excuse for a business. One rating only because I can't post online
Better I did not give you a star at all. This morning I ordered from 6.05 am. All your driver cancled my trip. One driber I hate it a lot because he flew from me!
Pick up point : pepper lunch,elizabeth st.
Your driver park his car before meeting point, and I walked to get to your driver but sudenly there is a guy from knowhere pass in front of me.
Your driver move the car to meeting point. I walked back to meeting point and YOUR DRIVER FLEW AWAY. I do not know WHAT THE HELL HE DOING!
Your driver turn around the car flew from me and he saw me, and still flew away and cancel the trip.
I hate people like that! Do not give me a driver like SHIT!
Three of my last five Uber trips I have been kept waiting on the street with messages claiming the driver is near and will only wait 2 minutes before making extra charges.... after some 10-12 minutes of no-show I get a message saying the driver has cancelled the trip ... tough luck try again. Then to add insult to injury Uber charges me a cancellation fee indicating that I cancelled the trip. This is too regular to be a glitch..... finally Uber offers no facility, either human or online, to complain. Big business, lousy systems and poor customer relations.... I'll get a taxi in future.
I recently had a run in with an extremely rude and offensive drivet. While driving home the uber driver had his indicator on to turn left at a roundabout. I pulled out the the driver came through the roundabout and then abused me. He still had hus indicator on for another 100 meters down the road. Wish i could give 0 stars but not possible. Stay away from uber. Very unprofessional drivers who do not know road rules.
The offshore team have no idea when they don't try to give you answers for my queries, they keep rejecting my legal document, sending my real Australian Citizen and keeping declining without supplying the reason, in my understanding they want the document number when technically they have a full image of it, however all those agents have no clue where to find it or to give you a solution other than saying will email you or a supervisor will call however I never received any email, also at the end of the call they don't hang up so to prevent the survey to come up so I can't provide a bad score on their services
We often got an Uber to our local club which costs between $14 and $18. I was going to order an Uber today and due to an overwhelming demand they had increased the price to $50. This is just plain greed. I understand Uber would have been impacted greatly by Covid but so has everyone. I got a taxi instead and it cost $19. Shame on you Uber! I will never get another Uber
I attended my car service at BMW Doncaster this morning, the first driver came to other side of street, after I rang him, he came and said, you make wrong booking, go to camberwell, have to pay cash $50 doller, I asked how about the money you already charged from my credit card? he left. the second order, no one came, $31 dollor been charged again, when I rang the driver , he said he is at home have day off. I rang the online service, they quickly sent a IT specialist asking me to fill up the from for credit card detail for refund? completely scam.. , could any customer service real person rang me to sort this out ? 0411811863 , thanks
Uber is a very dishonest company! The drive that took me to work on the 14th of August double charged me twice for the trip and when I called the operator she said that they money money was on hold and they do that regularly which is strange because I catch Uber many times and it's the first time it's happened. Why do you need to hold people's money even if it's a small amount. Uber is a dishonest company who people should be wary of!!! Go with Ola or Didi for now on.
got completely ripped off price twice as much as a taxi
Collecting my dog from Furry Godmother 16 larkin ave Darwin uber kept deferring to Darwin Airpot carpark I can not take a dog to the airport and it is miles away I had multiple cancellations and charged 8 dollars each time.. Definately unreasonable and unfair to be stranded miles from anywere. We should be able to put in the address to collect us to go from Furry godmother it is to far from the airport with a dog in my work uniform in the heat just why why why so angry.....Esp paying 8 dollers each cancellation when this was not my fault. Please change....
Complaint Phone number: 1300 091 272
Tweet: Uber Australia
Head Office address: 388 Parramatta Rd, Burwood NSW 2134, Australia
Get verified information about Uber complaints email & Phone number. If you wish to complain to Uber, call the complaints line on 1300 091 272. There are full contact details and information about the complaint procedures on the Uber website.