Xiaomi: Complaints, customer service, contact email & Phone Number

Xiaomi Australia
Average rating:  
 2 reviews
 by Lendel

Excellent company to deal with; their website is interesting, and the discounts they provide on their merchandise are outstanding.You're happy with the quality and build of the phone X3NFC, the Mi Band 5, and the Mi Wireless headphones you purchased from them. When answering inquiries, customer support is also quick. My friends should give them a try, I've advised.

 by John Swindells
MiBand 5 and MiBand 6
City where company is located (optional): Launceston

I have owned 5 MiBand products commencing with the MiBand original and 4 Mi phones since 2012. The recent MiBands have been a complete failure owing to disastrous data readings. I have a naturally slow heart beat, resting in low 40's, but the MiBand's record the times as napping, so that supposedly I am sleepling and napping up to 15 hours a day. I have been using a MiBand 5, but recently purchased a MiBand 6 in the vain hope that would resolve the errors, but that was totally useless, and I returned the MiBand 6, and used the MiBand 5 again. In the hope I could correct the data errors I deleted and reinstalled the MiFit APP on my Xiaomi Pocophone, but the errors have intensified to the point that I have now removed the MiBand from my wrist, as I prefer to avoid the stress of the reported errors. The Bands have also not recorded my cycling exercise and continually freeze and stop counting. If forced to do so, I rate the MiBands as 1 star, but in reality that 1 star is not deserved as the MiBands are so bad. After nearly a decade of using Xiaomi products, I am now considering changing to another brand. I have been complaining about these errors via feedback, but have not received a response.
Panmi will only act on Xiaomi products that have been purchased from them, but will not act on complaints regarding Xiaomi products purchased from sources such as Ebay. That is totally wrong in adopting that attitude.

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Recently updated on February 17th, 2024 at 11:03 am

Xiaomi is a consumer electronics and smart manufacturing company. Get verified information about Xiaomi complaints email & Phone number. Phone or write in the first instance. The complaints line is 1800 070 031. If you wish to correspond with Xiaomi online you should use the online form via their website.

Xiaomi Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1800 070 031

Support Email : support@panmi.com.au

Support Form :  Xiaomi Support Form

Company website : mi-store.com.au

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Corporate Head Office address

2/44 Market St, Sydney NSW 2000

Customer service hours: 

How to make a Complaint to Xiaomi

Complaints handling is available on the Xiaomi website via ‘Customer Support.’ The first step is to call on the complaints line 1800 070 031. The helplines are open from Monday to Friday from 09:00 am to 05:30 pm – Sydney Time. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: Budget Direct Travel Insurance Complaints email & Phone Number

More Contact Number’s Of Xiaomi

Xiaomi customer service Contact : 1800 070 031

About Xiaomi

Xiaomi Corporation is a Chinese electronics company founded by Lei Jun in 2010. Xiaomi manufactures and invests in smartphones, mobile programs, notebooks, bags, trimmers, earphones, MI Television, Shoes, fitness bands, and a number of other products.

The Xiaomi released its first smartphone in August 2011 and quickly gained market share in China to become the nation’s biggest smartphone company in 2014.

Products & Services

Products
Mobile phones
Smartphones
Tablet computers
Smart home devices
Laptops
Smart TVs

Resources Xiaomi

People also ask

Where is Xiaomi head office?

2/44 Market St, Sydney NSW 2000

How do I contact Xiaomi?

Customers can contact Xiaomi via this customer service number 1800 070 031.

What is Xiaomi contact email address ?

Mail to support@panmi.com.au email address to contact Xiaomi.

Who is the ceo of Xiaomi?

Lei Jun is the ceo of Xiaomi.

Also Read: Appliances Online Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Xiaomi Complaint information.

Use below complaint form to discuss problems you have had with Xiaomi, or how they have handled your complaints. Initial complaints should be directed to Xiaomi directly. You can find complaint contact details for Xiaomi above.

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Xiaomi Australia
Average rating:  
 2 reviews
 by Lendel

Excellent company to deal with; their website is interesting, and the discounts they provide on their merchandise are outstanding.You're happy with the quality and build of the phone X3NFC, the Mi Band 5, and the Mi Wireless headphones you purchased from them. When answering inquiries, customer support is also quick. My friends should give them a try, I've advised.

 by John Swindells
MiBand 5 and MiBand 6
City where company is located (optional): Launceston

I have owned 5 MiBand products commencing with the MiBand original and 4 Mi phones since 2012. The recent MiBands have been a complete failure owing to disastrous data readings. I have a naturally slow heart beat, resting in low 40's, but the MiBand's record the times as napping, so that supposedly I am sleepling and napping up to 15 hours a day. I have been using a MiBand 5, but recently purchased a MiBand 6 in the vain hope that would resolve the errors, but that was totally useless, and I returned the MiBand 6, and used the MiBand 5 again. In the hope I could correct the data errors I deleted and reinstalled the MiFit APP on my Xiaomi Pocophone, but the errors have intensified to the point that I have now removed the MiBand from my wrist, as I prefer to avoid the stress of the reported errors. The Bands have also not recorded my cycling exercise and continually freeze and stop counting. If forced to do so, I rate the MiBands as 1 star, but in reality that 1 star is not deserved as the MiBands are so bad. After nearly a decade of using Xiaomi products, I am now considering changing to another brand. I have been complaining about these errors via feedback, but have not received a response.
Panmi will only act on Xiaomi products that have been purchased from them, but will not act on complaints regarding Xiaomi products purchased from sources such as Ebay. That is totally wrong in adopting that attitude.

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