Allied Express Australia complaints number & email.

Allied Express Australia
Average rating:  
 11 reviews
 by Mayank
City where company is located (optional): Sydney

We rejected the delivery. But it still shows deliver. Have emailed and called them many times. Still they are unable to gigure it out. Now I am in loss of 800$.

 by Bela
Delivery time
City where company is located (optional): Brisbane

We are very disappointed the Service.
Little bit unorganised. I have to stay home all day for waiting my goods.I would like to pick up but they mentioned because Covid Issue I'm not able to do that.They can't more specified the time which is not convenient to who is working.I lost one day which is cost me.
Who is going to recover my cost??

 by Steven
Delivery service
City where company is located (optional): Sydney

The driver was the worst delivery person I have ever come across in 30 Years which is saying a lot

 by Tanisha
Delivery
City where company is located (optional): Nowra

Useless! Package was meant to arrive on the 15th, it’s now the 22nd. I’ve called twice obviously frustrated and because I swore (not directly at anyone) they hung up, I called back to complain, didn’t swear this time and the woman named Vicky hung up on me again.
Still no package, and no answers. The tracking site has stayed the same for the last week too.
Don’t bother asking to speak to a manager either, must be another code word for you to be hung up on.
Bunch of useless precious little dickheads.

 by Jasmine
Delivery and customer service
City where company is located (optional): Brisbane

Rude consultants and inconsistent information. I have had 3 interactions via the call centre and none delivered a customer focused outcome. The agents then proceeded to not take accountability for my order and blame other companies for the fact that they did not know what I ordered even when I provided tracking numbers. I did not receive my parcels until I called and an agent advised they will now ensure it will be sent the next day. Once I received my delivery it was damaged and missing $400 worth of items. I contacted the call centre and they proceeded to advice that they just got the other items in the order as they were missing which was contradictory to other telephony contacts. I am requesting an sincere apology and immediate response to why I have not received items that have been logged in the Allied Express Australia system.

 by Dsav
Driver never turned up
City where company is located (optional): Sydney

Third time driver had written "check address" for packages sent by Kmart. We literally have a bin with an orange cone at the driveway and wer at premises all day. Driver couldn't have missed it but apparently they couldn't find it.

 by Nick
Customer Service
City where company is located (optional): BELMORE RIVER

Kogan get allied to pick up tvs for repair so they organised it but couldnt pick up at my address so star track picked up instead allied never let me know so anywho now the tvs gone missing and i was calling allied to ask for the con note number and i got a little upset cause they couldnt do it let alone a lady did it for me the week befire??!! So im just asking who would of asked star track to pick up from me? I get hung up on!!! Then i ring again they here me and hang up again??!! Im going what?? I ring again but im recording this time on my phone and lady answer's heres my voice then i here them laughing at me through the phone then i get hung up again on purpose !!! I ring again get hung up on!! I ring insterstate i get a lady who heres my voice for 10sec i here nothing then get hung up on!!??i rang 5 more times got hung up on. Ive just lost my mum and dad to covid i dont need this atm.. it bought me to tears cause of the stresss it gave me.and now i find out 9 days later that star tarck picked up for allied and took it to the allied depot that i rang last week 3 times and they couldnt find it yet allied couldnt tell me that at all which was one of my questions to allied im duscuted in allieds behaviour and embarrassed and i just hate you guys now. You guys use to be good 10 years ago or more but now you are just rubbish people who like laughing at people when they are feeling down.
Thanks allied NOT !!!!

 by Nicholas Surtees
Customer Service
City where company is located (optional): BELMORE RIVER

Kogan get allied to pick up tvs for repair so they organised it but couldnt pick up at my address so star track picked up instead allied never let me know so anywho now the tvs gone missing and i was calling allied to ask for the con note number and i got a little upset cause they couldnt do it let alone a lady did it for me the week before??!! So im just asking who would of asked star track to pick up from me? I get hung up on!!! Then i ring again they hear me and hang up again??!! Im going what?? I ring again but im recording this time on my phone and lady answer's heres my voice then i here them laughing at me through the phone then i get hung up again on purpose !!! I ring again get hung up on!! I ring insterstate i get a lady who heres my voice for 10sec i here nothing then get hung up on!!??i rang 5 more times got hung up on. Ive just lost my mum and dad to covid i dont need this atm.. it bought me to tears cause of the stresss it gave me.and now i find out 9 days later that star track picked up for allied and took it to the allied depot that i rang last week 3 times and they couldnt find it yet allied couldnt tell me that at all which was one of my questions to allied im duscuted in allieds behaviour and embarrassed and i just hate you guys now. You guys use to be good 10 years ago or more but now you are just rubbish people who like laughing at people when they are feeling down.
Thanks allied NOT !!!!

 by bruce daniell
non delivery of one carton of clothes
City where company is located (optional): dinmore

not good at present,if i was waiting for a hot coffee,it would have had to be reheatted several times

 by Kevin Moore
Non full delivery
City where company is located (optional): Rocklea

I ordered 2 parcels on 30th December, One arrived on friday 29th, Where is the other?

I rang Allied Express and put on hold over 18minutes then transferred to another number.

Sorry Kogan I wont order from you again.

Allied Express Australia complaints number & email

Complaint Phone number: 13 13 73

Complaint Email:

Tweet: Allied Express Australia

Website: http://www.alliedexpress.com.au/

Head Office address: 18 Aitken Way, Kewdale WA 6105

Get verified information about Allied Express complaints email & Phone number. If you wish to complain to Allied Express, call the complaints line on 13 13 73. There are full contact details and information about the complaint procedures on the Allied Express website.

Allied Express Complaints email & Phone Number

How to make a Complaint to Allied Express

Complaints handling is available on the Allied Express website via ‘Customer Support.’ The first step is to call on the complaints line 13 13 73. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Allied Express complaint contacts like Phone, email and support form

Complaint via Phone number : 13 13 73

The Complaint via Email :

Complaint via  Support Form :  Allied Express Support Form

Allied Express complaint website : alliedexpress.com.au

Tweet: allied_express

Corporate Head Office address

18 Aitken Way, Kewdale WA 6105

Also Read: SGIO Complaints email & Phone Number

More Contact Number’s Of Allied Express

Allied Express customer service Contact : 13 13 73

About Allied Express

Allied Express is the largest, independently owned courier and express freight company in Australia with offices in most significant mainland capitals. Their fleet of over 1000 vehicles covers the entire country with an extensive variety of fast, efficient state freight transport services ranging from the inner city bicycles to line-haul cars.

Products & Services

Service

Courier Service
Taxi Truck Services
Local Distribution Services
National Distribution Services
Third Party Logistics
Fleet Management
Track and Trace
Rebook a service
Quote, Book & Send

Also Read: NSW TrainLink Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Allied Express Complaint information.

Use below complaint form to discuss problems you have had with Allied Express, or how they have handled your complaints. Initial complaints should be directed to Allied Express directly. You can find complaint contact details for Allied Express above.

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Allied Express Australia
Average rating:  
 11 reviews
 by Mayank
City where company is located (optional): Sydney

We rejected the delivery. But it still shows deliver. Have emailed and called them many times. Still they are unable to gigure it out. Now I am in loss of 800$.

 by Bela
Delivery time
City where company is located (optional): Brisbane

We are very disappointed the Service.
Little bit unorganised. I have to stay home all day for waiting my goods.I would like to pick up but they mentioned because Covid Issue I'm not able to do that.They can't more specified the time which is not convenient to who is working.I lost one day which is cost me.
Who is going to recover my cost??

 by Steven
Delivery service
City where company is located (optional): Sydney

The driver was the worst delivery person I have ever come across in 30 Years which is saying a lot

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