How to make a Complaint to NSW TrainLink
Complaints handling is available on the NSW TrainLink website via ‘Customer Support.’ The first step is to call on the complaints line 13 22 32. The customer service team are available from 7 am to 10 pm daily. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
NSW TrainLink complaint contacts like Phone, email and support form
Complaint via Phone number : 13 22 32
The Complaint via Email :
Complaint via Support Form : NSW TrainLink Support Form
NSW TrainLink complaint website : transportnsw.info/regional
Corporate Head Office address
18 Lee Street, Chippendale NSW 2008
Also Read: Catch Complaints email & Phone Number
More Contact Number’s Of NSW TrainLink
NSW TrainLink customer service Contact : 13 22 32
If calling from overseas: +61 2 4907 7501
Transport Info: 131 500
NSW TrainLink Reservation Centre: 13 22 32
General Switchboard: (02) 9219 1500
Sydney Trains & NSW TrainLink Environmental Feedback Line: 1300 656 999
Corruption Prevention: 1800 629 826
Strategic Procurement & Supply Division: 1300 132 136
Property enquiries: 131 500
Recruitment: 1300 783 065
Right to Information Office: (02) 8202 3768
About NSW TrainLink
NSW TrainLink is a Australian Mentor and train operator providing services throughout New South Wales and into the neighbouring Lands and States of Victoria, Queensland, South Australia and the Australian Capital Territory. It is an agency of Transportation for NSW. NSW TrainLink was formed on 1 July 2013.
Products & Services
Also Read: ASOS Complaints email & Phone Number
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Use below complaint form to discuss problems you have had with NSW TrainLink, or how they have handled your complaints. Initial complaints should be directed to NSW TrainLink directly. You can find complaint contact details for NSW TrainLink above.
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