How to make a Complaint to Australia Post
Complaints handling is available on the Australia Post website via ‘Customer Support.’ The first step is to call on the complaints line 13 76 78. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Australia Post complaint contacts like Phone, email and support form
Complaint via Phone number : 13 76 78
The Complaint via Email : firstname.lastname@example.org
Head Office Email: email@example.com
Complaint via Support Form : Australia Post Support Form
Australia Post complaint website : auspost.com.au
Corporate Head Office address
15 Southern Cross Ln, Melbourne VIC 3000, Australia
Also Read: Telstra Complaints email & Phone Number
More Contact Number’s Of Australia Post
Australia Post customer service Contact : 13 POST (13 76 78) from within Australia
From overseas: +61 3 8847 9045
For business: 13 11 18
ShopMate customer contact centre: 1300 624 475
About Australia Post
Australia Post is the government-owned corporation that offers postal services in Australia.
It offers shipping services, retail products, financial services (such as bill payment and banking through its retail network), logistics and fulfilment services, and direct marketing and database management services
Products & Services
Also Read: ANZ complaints number & email
Hopefully, We helped you to get some genuine records for Australia Post Complaint information.
Use below complaint form to discuss problems you have had with Australia Post, or how they have handled your complaints. Initial complaints should be directed to Australia Post directly. You can find complaint contact details for Australia Post above.
Australia Post Customer Reviews
Average rating: 1 reviews
Jul 1, 2021
City where company is located (optional): Blayney NSW 2799
I find it very disappointing when ordering an item Online that only half the parcels of the one item are delivered and the other half need to be picked up from the P.O.! With no apology or explanation given, rather being made to feel like, " how dare you complain!" The service of the local Parcel delivery contractor can only be described as substandard! With the attitude of the Postmaster at Blayney P.O NSW 2799, "Rachael" as a meglamaniac! This poor type of service makes one very careful to try and buy items that a shipped via courier rather than Australia Post, because you know you will get your item delivered!