Belong Australia complaints number & email.

Belong Australia
Average rating:  
 13 reviews
 by Jamielee

Absolutely ridiculous when only form of communication is via email. They are slow to respond and take longer than 48hrs to reply. Get nowhere. Would not recommend this service provider.

 by Jaydon
None
City where company is located (optional): East Bentleigh

I have made a fault on them but to reply.

 by Myles
Internet
City where company is located (optional): BYRON BAY

Impossible to get in contact with their support team. No contact number. Have been trying to cancel my service with Belong for a month now and it's impossible to do so.

AVOID AT ALL COSTS!

 by Jalaja
NBN
City where company is located (optional): Melbourne

I wish I could give them negative rating. They randomly disconnected the service without consent and deducted the monthly bill without service. The customer service team does not have a contact number which is ridiculous. Highly unprofessional service.

 by Patrick
Customer service
City where company is located (optional): Melbourne

I am SO unsatisfied with Belong and I haven't even had my internet connected yet.

I acknowledge that we are going through difficult times, however, this does not justify not having a phone line where people can have issues resolved promptly.

It took me 35 minutes to get any information out of someone via their chat application on their website.

Belong sent me a consignment tracking yesterday, I checked the tracking today and it confirmed my modern was delivered which it wasn't. I called star track and they said the consignment doesn't exist.
I then messaged belong and said hey guys what's going on? The link says it's delivered by star track aren't recognising your consignment, the chat person person assured me it was sent yesterday to my new address. I specifically placed the delivery address as my existing address as I am not living at my new address yet so this in itself is very annoying.
Thankfully I have a friend that works for Australia Post and i sent him the link, he said it's definitely delivered and he was kind enough to check for me.
Lo and behold it was delivered, but Belong still think it's on its way and star track can't even see it on its system.
I will 100% be disconnecting my internet and finding a new provider once I am moved in, not having the option to call someone is NOT OK.

 by Loretta
Broadband
City where company is located (optional): Bendigo

I'm being charged for NBN service that i am simply unable to use. Despite several emails, there has been ZERO contact from Belong.

 by L
Internet

It was easier to call the belong team to help with issues fast now that you have to email and wait for them to get back to you is annoying . What if you needed your internet connected urgently ? I hope they return to taking phone calls another way to resolve issues because getting in contact thru email is just not happening.

 by george
WiFi home internet
City where company is located (optional): sydney

I am discusted with belong this is my 3rd day without WiFi internet at home I've emailed 5 times and have asked them to cancel my plan waiting 24hrs rubbish I've been waiting for 3 days I am going to take them to a current affair on TV

 by stevie commane
Resetting password
City where company is located (optional): Melbourne

I have never used a system so confusing. Can't phone they send you back to online service. Can't use online service because don't have password. Can't talk to anyone because there is no one

 by Odgerel
Customer service
City where company is located (optional): Australia

There is no number to call directly, i just want to connect internet. I explained them i have modem can i have monthly service. They asked me couple of same questions for 2 days by email. Then answer was same, one assistant called me and asked me same questions. Too slow, no problem solving ability. if same answer don’t need to waste my time!!!!!

Belong Australia complaints number & email

Complaint Phone number: 1300 235 664

Complaint Email: complaints@belong.com.au

Tweet: Belong Australia

Website: https://www.belong.com.au

Head Office address:

Get verified information about Belong complaints email & Phone number. If you wish to complain to Belong, call the complaints line on 1300 235 664. There are full contact details and information about the complaint procedures on the Belong website.

Belong Complaints email & Phone Number

How to make a Complaint to Belong

Complaints handling is available on the Belong website via ‘Customer Support.’ The first step is to call on the complaints line 1300 BELONG (1300 235 664). If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Belong complaint contacts like Phone, email and support form

Complaint via Phone number : 1300 235 664

The Complaint via Email : complaints@belong.com.au

Complaint via  Support Form :  Belong Support Form

Belong complaint website : belong.com.au

Tweet: belongau

Corporate Head Office address

Also Read: Virgin Australia Complaints email & Phone Number

More Contact Number’s Of Belong

Belong customer service Contact : 1300 235 664

About Belong

Belong began in October 2013 together with the purpose of shaking-up the aggressive home broadband marketplace by supplying Australians with good value ADSL and nbnTM community providers.

Products & Services

Service

Network services

Also Read: Brisbane City Council Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Belong Complaint information.

Use below complaint form to discuss problems you have had with Belong, or how they have handled your complaints. Initial complaints should be directed to Belong directly. You can find complaint contact details for Belong above.

Belong Australia Customer Reviews

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Belong Australia
Average rating:  
 13 reviews
 by Jamielee

Absolutely ridiculous when only form of communication is via email. They are slow to respond and take longer than 48hrs to reply. Get nowhere. Would not recommend this service provider.

 by Jaydon
None
City where company is located (optional): East Bentleigh

I have made a fault on them but to reply.

 by Myles
Internet
City where company is located (optional): BYRON BAY

Impossible to get in contact with their support team. No contact number. Have been trying to cancel my service with Belong for a month now and it's impossible to do so.

AVOID AT ALL COSTS!

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