Coles Australia complaints number & email.

Coles Australia
Average rating:  
 3 reviews
by Gina on Coles Australia
Cole click an collect and customer service
City where company is located (optional): Warwick qld

Zero will never shop there again!!!

by Hazel Foster on Coles Australia
Fresh Produce - Fruit
City where company is located (optional): Melbourne

Good day,

Had the misfortune recently to purchase 8 Royal Gala apples on two consecutive

weeks from Coles Fountain-gate Victoria.

Discovered over the subsequent days that the apples were rotten when I prepared them for eating.

Made the produce staff (female) at Coles Fountain-gate aware of the purchase of rotten apples. I was treated with indifference and dismissed out of hand. The Coles representative stated that she couldn't see inside the apples.

I'm aware that she would not have Xray vision, but the respond coupled with the rotten produce was insulting.

This is not what I expect from Coles staff being a loyal customer for over 50 years.

I wasn't impressed with the customer service. I will in future shop at local greengrocers situated near Coles.

Most dissatisfied customer Hazel Foster.

by Robyn Maher on Coles Australia
Overcrowding/No Covid rules
City where company is located (optional): Narre Warren South

On Saturday I went to Coles Casey Central. There were trollies all over the place. No assistant or sanitising station. So overcrowded I left and went to Woolies. No crowd management at all. The trolley retrieval assistant shoved the trollies in the door and left in an aggressive manner. I phoned the store when I got home and Jason hung up in my ear. I phoned the police. There was a serious Covid breach. I will not shop in that store again. Neither will my neighbours.

Coles Australia complaints number & email

Complaint Phone number: 1800 061 562

Complaint Email: info@coles.com.au

Tweet: Coles Australia

Website: https://www.coles.com.au

Head Office address: 800 Toorak Road Hawthorn East, Victoria 3123

Get verified information about Coles complaints email & Phone number. If you wish to complain to Coles, call the complaints line on 1800 061 562. There are full contact details and information about the complaint procedures on the Coles website.

Coles Complaints email & Phone Number

How to make a Complaint to Coles

Complaints handling is available on the Coles website via ‘Customer Support.’ The first step is to call on the complaints line 1800 061 562. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Coles complaint contacts like Phone, email and support form

Complaint via Phone number : 1800 061 562

The Complaint via Email : info@coles.com.au

Complaint via  Support Form :  Coles Support Form

Coles complaint website : www.coles.com.au

Tweet: Coles

Corporate Head Office address

800 Toorak Road Hawthorn East, Victoria 3123

Also Read: Woolworths Complaints email & Phone Number

More Contact Number’s Of Coles

Coles customer service Contact : 1800 061 562
Abandoned Trolleys: 1800 876 553
Coles Credit Cards: 1300 306 397
Coles Gift Cards
Customer response 1300 304 990
Corporate gift cards 1300 725 159
Coles Insurance
Car Insurance 1300 265 374
Home Insurance 1300 265 374
Flybuys 13 11 16
National switchboard (03) 9829 5111
Online Shopping 1800 455 400

About Coles

Coles is an Australian supermarket, retail and customer services chain. The Coles operates 807 supermarkets throughout Australia, including several currently re-branded BI-LO Supermarkets.

Coles has over 100,000 employees and, together with rival Woolworths, accounts for more than 80 percent of the Australian market.

Products & Services

Service

Online shopping

Also Read:Australia Post Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Coles Complaint information.

Use below complaint form to discuss problems you have had with Coles, or how they have handled your complaints. Initial complaints should be directed to Coles directly. You can find complaint contact details for Coles above.

Coles Australia Customer Reviews

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Coles Australia
Average rating:  
 3 reviews
by Gina on Coles Australia
Cole click an collect and customer service
City where company is located (optional): Warwick qld

Zero will never shop there again!!!

by Hazel Foster on Coles Australia
Fresh Produce - Fruit
City where company is located (optional): Melbourne

Good day,

Had the misfortune recently to purchase 8 Royal Gala apples on two consecutive

weeks from Coles Fountain-gate Victoria.

Discovered over the subsequent days that the apples were rotten when I prepared them for eating.

Made the produce staff (female) at Coles Fountain-gate aware of the purchase of rotten apples. I was treated with indifference and dismissed out of hand. The Coles representative stated that she couldn't see inside the apples.

I'm aware that she would not have Xray vision, but the respond coupled with the rotten produce was insulting.

This is not what I expect from Coles staff being a loyal customer for over 50 years.

I wasn't impressed with the customer service. I will in future shop at local greengrocers situated near Coles.

Most dissatisfied customer Hazel Foster.

by Robyn Maher on Coles Australia
Overcrowding/No Covid rules
City where company is located (optional): Narre Warren South

On Saturday I went to Coles Casey Central. There were trollies all over the place. No assistant or sanitising station. So overcrowded I left and went to Woolies. No crowd management at all. The trolley retrieval assistant shoved the trollies in the door and left in an aggressive manner. I phoned the store when I got home and Jason hung up in my ear. I phoned the police. There was a serious Covid breach. I will not shop in that store again. Neither will my neighbours.