CouriersPlease Australia complaints number & email.

CouriersPlease Australia
Average rating:  
 41 reviews
 by mark
non attempt delivery
City where company is located (optional): Adelaide

Had card left in letterbox for attempted delivery , while i was at home all day , didn't even bother to come to my door , online re-delivery form does not work , rang the complaints number was talking to a "customer support " member until it all got too hard for him and put me on hold , after some seconds the call was disconnected . Rang again and got someone else , promising to have my item re-delivered on Monday ( first call made on Friday ) , now late Monday and still nothing . Avoid this courier like the plaque (?) . Am waiting for a call back .

 by Abbey
Postage
City where company is located (optional): Melbourne

Ordered animal crossing cards, sent to wrong address, tried emailing them, couldn’t get in touch, asked ebgames to email them, they couldn’t do it. They posted it, asked for refund, wouldn’t give it. I can’t call them because their phone is disabled or disconnected, can’t email them because no email ono their website. Shit service

 by Gail
City where company is located (optional): NEWSTEAD

My parcel says delivered with ATL and I have not received it, I sent in an email and also tried to call the support line several times and a recording says due to COVID they are too busy and the line is then disconnected. My email has not been responded to, I have never experienced a service like this. Not a good customer experience. I would never use them.

 by anonymous
City where company is located (optional): North Narrabeen

TERRIBLE SERVICE! My parcel was delivered and the courier didn't use his common sense to put the parcel in a safe place (as in over the fence, like all other courier companies), which someone else helped themselves to it. This company has now cost me money due to the negligence of their staff. I WOULD NOT RECOMMEND THEM AT ALL!!!!

 by Robert Hulland
Delivery
City where company is located (optional): Wollongong

Parcels have been left in various places, never at the door or a safe place. They have been found next to the driveway entrance clearly visible to anyone passing by. They have been left exposed during wet weather, neighbours parcel left in a lane way. Basically yours is a rubbish service, perhaps you're not paying your delivery people enough. I will contact the people who sent the parcels and suggest that they re-consider there delivery contractors.

 by Sharon Cachia
Lost parcel
City where company is located (optional): Tarneit

Very bad customer service three weeks and still waiting. No contact lose my parcel. Name should be courier please wait forever.

 by Karmela
Contacting them
City where company is located (optional): Melbourne

Poor customer service! Nobody picks up the phone and they do not ring you back but only leave a message. If they did answer they would just be taking complaints! come on get your act together!

 by Tony Austin
Parcel delivery.

Most inefficient company I have ever dealt with.Will not return emails.Have been waiting 25 days for a delivery from Melbourne to Sydney.Have received a very heavy parcel from New York in 5 days, delivered by FedEx.Do not use couriers please try Cobb & Co stage coach .Rating should be zero but I have to rate Couriers Please.

 by Catrina
Delivery of 2 target parcels

Worst courier company
They have lost one of my deliveries
No one answers their phone or responds to multiple emails

Where is my parcel?

 by Karen Moreira
Delivery

Do not use, this company is terrible, you email them, no response, you cant phone them as their automated system directs you to a pre recorded message and then it cuts out
Have been waiting for 15 days for parcel
And tgeir tracking system is non existant

CouriersPlease Australia complaints number & email

Complaint Phone number: 1300 361 000

Complaint Email:

Tweet: CouriersPlease Australia

Website: https://www.couriersplease.com.au/

Head Office address: 25 Tomlinson Rd, Welshpool WA 6106

Get verified information about CouriersPlease complaints email & Phone number. If you wish to complain to CouriersPlease, call the complaints line on 1300 361 000. There are full contact details and information about the complaint procedures on the CouriersPlease website.

CouriersPlease Complaints email & Phone Number

How to make a Complaint to CouriersPlease

Complaints handling is available on the CouriersPlease website via ‘Customer Support.’ The first step is to call on the complaints line 1300 361 000. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

CouriersPlease complaint contacts like Phone, email and support form

Complaint via Phone number : 1300 361 000

The Complaint via Email :

Complaint via  Support Form :  CouriersPlease Support Form

CouriersPlease complaint website : couriersplease.com.au

Tweet: courierspleasee

Corporate Head Office address

25 Tomlinson Rd, Welshpool WA 6106

Also Read: Allied Express Complaints email & Phone Number

More Contact Number’s Of CouriersPlease

CouriersPlease customer service Contact : 1300 361 000

About CouriersPlease

Founded in 1983 as a specialised urban parcel delivery organization, CouriersPlease is uniquely placed to service Australians via its independently owned franchisee fleet of couriers.

Most recently, CouriersPlease established its brand new International and Domestic Air services connecting their customers to over 220 nations.

Products & Services

  • Domestic
  • International
  • Locations
  • Delivery Choices and Collection Points
  • Insurance
  • Dangerous Goods
  • Prohibited Goods
  • Customs Declaration
  • Satchel
  • eCommerce
  • eBay

People Also Ask

Is CouriersPlease part of Australia Post?
CouriersPlease is a fully owned subsidiary of Singapore Post (SingPost), a leader in eCommerce logistics in Asia Pacific and USA. SingPost’s values of Trust, Total Customer, One Team, Top Execution, and Transformation anchor its goal to become Australia’s #1 eCommerce courier service.

How do you call CouriersPlease?
1300 361 000

Who is the CEO Of CouriersPlease?
CEO Richard Thame

Also Read: SGIO Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for CouriersPlease Complaint information.

Use below complaint form to discuss problems you have had with CouriersPlease, or how they have handled your complaints. Initial complaints should be directed to CouriersPlease directly. You can find complaint contact details for CouriersPlease above.

CouriersPlease Australia Customer Reviews

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CouriersPlease Australia
Average rating:  
 41 reviews
 by mark
non attempt delivery
City where company is located (optional): Adelaide

Had card left in letterbox for attempted delivery , while i was at home all day , didn't even bother to come to my door , online re-delivery form does not work , rang the complaints number was talking to a "customer support " member until it all got too hard for him and put me on hold , after some seconds the call was disconnected . Rang again and got someone else , promising to have my item re-delivered on Monday ( first call made on Friday ) , now late Monday and still nothing . Avoid this courier like the plaque (?) . Am waiting for a call back .

 by Abbey
Postage
City where company is located (optional): Melbourne

Ordered animal crossing cards, sent to wrong address, tried emailing them, couldn’t get in touch, asked ebgames to email them, they couldn’t do it. They posted it, asked for refund, wouldn’t give it. I can’t call them because their phone is disabled or disconnected, can’t email them because no email ono their website. Shit service

 by Gail
City where company is located (optional): NEWSTEAD

My parcel says delivered with ATL and I have not received it, I sent in an email and also tried to call the support line several times and a recording says due to COVID they are too busy and the line is then disconnected. My email has not been responded to, I have never experienced a service like this. Not a good customer experience. I would never use them.

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