CouriersPlease Australia complaints number & email.
Had card left in letterbox for attempted delivery , while i was at home all day , didn't even bother to come to my door , online re-delivery form does not work , rang the complaints number was talking to a "customer support " member until it all got too hard for him and put me on hold , after some seconds the call was disconnected . Rang again and got someone else , promising to have my item re-delivered on Monday ( first call made on Friday ) , now late Monday and still nothing . Avoid this courier like the plaque (?) . Am waiting for a call back .
Ordered animal crossing cards, sent to wrong address, tried emailing them, couldn’t get in touch, asked ebgames to email them, they couldn’t do it. They posted it, asked for refund, wouldn’t give it. I can’t call them because their phone is disabled or disconnected, can’t email them because no email ono their website. Shit service
My parcel says delivered with ATL and I have not received it, I sent in an email and also tried to call the support line several times and a recording says due to COVID they are too busy and the line is then disconnected. My email has not been responded to, I have never experienced a service like this. Not a good customer experience. I would never use them.
TERRIBLE SERVICE! My parcel was delivered and the courier didn't use his common sense to put the parcel in a safe place (as in over the fence, like all other courier companies), which someone else helped themselves to it. This company has now cost me money due to the negligence of their staff. I WOULD NOT RECOMMEND THEM AT ALL!!!!
Parcels have been left in various places, never at the door or a safe place. They have been found next to the driveway entrance clearly visible to anyone passing by. They have been left exposed during wet weather, neighbours parcel left in a lane way. Basically yours is a rubbish service, perhaps you're not paying your delivery people enough. I will contact the people who sent the parcels and suggest that they re-consider there delivery contractors.
Very bad customer service three weeks and still waiting. No contact lose my parcel. Name should be courier please wait forever.
Poor customer service! Nobody picks up the phone and they do not ring you back but only leave a message. If they did answer they would just be taking complaints! come on get your act together!
Most inefficient company I have ever dealt with.Will not return emails.Have been waiting 25 days for a delivery from Melbourne to Sydney.Have received a very heavy parcel from New York in 5 days, delivered by FedEx.Do not use couriers please try Cobb & Co stage coach .Rating should be zero but I have to rate Couriers Please.
Worst courier company
They have lost one of my deliveries
No one answers their phone or responds to multiple emails
Where is my parcel?
Do not use, this company is terrible, you email them, no response, you cant phone them as their automated system directs you to a pre recorded message and then it cuts out
Have been waiting for 15 days for parcel
And tgeir tracking system is non existant
Complaint Phone number: 1300 361 000
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Head Office address: 25 Tomlinson Rd, Welshpool WA 6106
Get verified information about CouriersPlease complaints email & Phone number. If you wish to complain to CouriersPlease, call the complaints line on 1300 361 000. There are full contact details and information about the complaint procedures on the CouriersPlease website.