Recently updated on February 6th, 2024 at 04:43 am
Dan murphy’s is an Australian liquor store owned by Endeavour Group. Get verified information about Dan murphy’s complaints email & Phone number. Phone or write in the first instance. The complaints line is 1300 723 388. If you wish to correspond with Dan murphy’s online you should use the online form via their website.
Dan Murphy’s Contact Information
Report complaints to corporate and get satisfaction
Phone number : 1300 723 388
Support Email : contactus@danmurphys.com.au
Support Form : Dan Murphy’s Support Form
Company website : danmurphys.com.au
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Corporate Head Office address
789 Heidelberg Rd, Alphington VIC 3078
How to make a Complaint to Dan Murphy’s
Complaints handling is available on the Dan Murphy’s website via ‘Customer Support.’ The first step is to call on the complaints line 1300 723 388. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Also Read: BWS Complaints email & Phone Number
More Contact Number’s Of Dan Murphy’s
Dan Murphy’s customer service Contact : 1300 723 388
About Dan Murphy’s
Dan Murphy’s is an Australian liquor supermarket chain owned by Woolworths Limited, with 226 stores across the nation. The business offers a”lowest spirits price guarantee” and promises to beat any competitor’s advertised cost.
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Was Dan Murphy a real person?
Daniel Francis Murphy was born in 1918 to a family that had been in the Australian liquor industry since 1878. Over the course of a life dedicated to wine, he became an oenophile, a visionary, and an astute entrepreneur. Although Dan ultimately followed in his father’s footsteps, he always did things his way.
Who is Dan Murphy’s owned by?
Endeavour Group
How can I contact Dan Murphy’s?
Dial number 1300 723 388 to contact Dan Murphy’s
Where is Dan Murphy’s head office?
Melbourne
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Hopefully, We helped you to get some genuine records for Dan Murphy’s Complaint information.
Use below complaint form to discuss problems you have had with Dan Murphy’s, or how they have handled your complaints. Initial complaints should be directed to Dan Murphy’s directly. You can find complaint contact details for Dan Murphy’s above.
Customer Reviews & Complaints
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I've placed orders with numerous liquor outlets. The quickest is Dan Murphy's. Forty minutes is really fantastic. They are fantastic if you need your liquor quickly. It said within two hours, but I didn't think it would take forty minutes. Liqourland is not worth the trouble unless you are prepared to wait all day.
4 times delivery has been delayed, cannot get any satisfaction from ph number, bot or live chat. No way of cancelling order or changing delivery. Terrible service, don't use delivery. This was supposed to be a xmas gift.
See comment above
Appalled at the wine I bought from Dan Murphy today.My guests left in horror saying they felt ill
I bought this bottle of wine today at Dan Murphys Chelneham.My guests were so upset after drinking one sip,they al complained of feeling ill.
Extremely disappointed. Went here for a price match with Ebay Boozebud and the staff in charge kept making up excuses one after another in order to not honour it.
Note I had already checked with customer service before heading there to make sure it was okay and had it in writing yet the staff kept saying no.
The first thing he said was they didn't price match boozebud, I pointed out it was via Ebay and showed him a photo of online saying it was okay.
Then he said he has to charge delivery fee, ebay does not have a delivery fee..
Then he said he was only able to apply up to a $50 price different. The price beat was less than $30.
After I pointed all this out he said come back tomorrow the manager is not here as so he can't put it through.
I went to Sunshine Dan Murphy afterwards and show them the Chat with Online and he put it through right away.
TRAIN YOUR STAFF NOT TO WASTE PEOPLES TIME CARONLINE SPRINGS
Ordered and paid for rare port 3 weeks ago, still not delivered in WA. They offer a complaints phone number, with an ansaphone message that says "we're not taking phone calls.
Worst and in my opinion most dishonest wine merchant in Melbourne and probably Australia. Very expensive French wine had defective cork. Cannot speak to anyone to complain!
I too made an online purchase and was sent the wrong product I made the order on the 12th of August and received the wrong order on the 24th of August. I waited 1hr in line on the phone and spoke to a male and did not get his name he assured me that someone would pick up the order and would send the right one. I waited until the 31st August waited 1hr again and spoke to Sandra and again assured me she would get someone to pick up the wrong order but in good faith gave me the postage back. With still having the wrong order I rang again and waited in a que and spoke to Daniel on the 2nd of September went through the whole thing again, he told me the wrong order would be picked up on Friday that week surprise surprise no-one turned up till Monday getting concerned I asked the driver what proof do I have that you have picked these up he gave me no answer reluctantly I gave them to him. I did not hear from anyone so I rang again on the17th of September and spoke to Daniel again and asked for a refund he assured me I would receive my refund what a joke this has all been. But wait no refund sent I could only get a live chat this time after another long wait and spoke to Lachlan he ended up ringing me and again assured me and did come through finally with the refund but the lowest thing of all was he took back the postage which really is a low thing to do after all I did not get my original order and was given, in supposedly good faith this to me was the icing on the cake. This online shopping experience has with Dan Murphy has done me I will never shop with them again.
I have been on the phone for 16 minutes waiting to speak to someone - nothing, nada and by looking at the reviews will not be ordering on line.