Dan Murphy's Australia complaints number & email.

Dan Murphy's Australia
Average rating:  
 18 reviews
 by Irwin Light
An order I made was not delivered in full and I have been unable to make any contact with the company at all either through email chat line and the te

See comment above

 by jane harper
toxic wine
City where company is located (optional): HAMPTON

Appalled at the wine I bought from Dan Murphy today.My guests left in horror saying they felt ill

 by jane
baily baily Pinot grigio
City where company is located (optional): HAMPTON

I bought this bottle of wine today at Dan Murphys Chelneham.My guests were so upset after drinking one sip,they al complained of feeling ill.

 by Tomie Phan
Staff
City where company is located (optional): Melbourne

Extremely disappointed. Went here for a price match with Ebay Boozebud and the staff in charge kept making up excuses one after another in order to not honour it.

Note I had already checked with customer service before heading there to make sure it was okay and had it in writing yet the staff kept saying no.

The first thing he said was they didn't price match boozebud, I pointed out it was via Ebay and showed him a photo of online saying it was okay.

Then he said he has to charge delivery fee, ebay does not have a delivery fee..

Then he said he was only able to apply up to a $50 price different. The price beat was less than $30.

After I pointed all this out he said come back tomorrow the manager is not here as so he can't put it through.

I went to Sunshine Dan Murphy afterwards and show them the Chat with Online and he put it through right away.

TRAIN YOUR STAFF NOT TO WASTE PEOPLES TIME CARONLINE SPRINGS

 by Tim
delivery or lack of
City where company is located (optional): Melbourne

Ordered and paid for rare port 3 weeks ago, still not delivered in WA. They offer a complaints phone number, with an ansaphone message that says "we're not taking phone calls.

 by David Charles
Wine complaints
City where company is located (optional): Melbourne

Worst and in my opinion most dishonest wine merchant in Melbourne and probably Australia. Very expensive French wine had defective cork. Cannot speak to anyone to complain!

 by Sue Wood
online service
City where company is located (optional): North Haven

I too made an online purchase and was sent the wrong product I made the order on the 12th of August and received the wrong order on the 24th of August. I waited 1hr in line on the phone and spoke to a male and did not get his name he assured me that someone would pick up the order and would send the right one. I waited until the 31st August waited 1hr again and spoke to Sandra and again assured me she would get someone to pick up the wrong order but in good faith gave me the postage back. With still having the wrong order I rang again and waited in a que and spoke to Daniel on the 2nd of September went through the whole thing again, he told me the wrong order would be picked up on Friday that week surprise surprise no-one turned up till Monday getting concerned I asked the driver what proof do I have that you have picked these up he gave me no answer reluctantly I gave them to him. I did not hear from anyone so I rang again on the17th of September and spoke to Daniel again and asked for a refund he assured me I would receive my refund what a joke this has all been. But wait no refund sent I could only get a live chat this time after another long wait and spoke to Lachlan he ended up ringing me and again assured me and did come through finally with the refund but the lowest thing of all was he took back the postage which really is a low thing to do after all I did not get my original order and was given, in supposedly good faith this to me was the icing on the cake. This online shopping experience has with Dan Murphy has done me I will never shop with them again.

 by Josie
Phone
City where company is located (optional): Adleiade

I have been on the phone for 16 minutes waiting to speak to someone - nothing, nada and by looking at the reviews will not be ordering on line.

 by dennis M
delivery F#ck ups

Try contacting them on their Help line or even their chat function,you will wait untill your dead!!!!
I was missing item from my delivery.
Their delivery option sucks big time.

 by Robert Purdy
Dan Murphy's Online

Made an online order, only half delivered. used the live chat as you cant get a phone number. got an apology, BUT NO REFUND as promised.. A week later contact the live chat again on Dan Murphy website. Advised the refund has been done... STILL NO REFUND IN MY ACCOUNT. Wanted a complaint phone number, wont give one. did gave an email. I have used this email before. NO REPLY.
DAN MURPHYS HAS VERY POOR CUSTOMER SERVICE and looks like I have lost my money. SHOP ELSEWHERE THIS COMPANY IS AWEFUL.

Return authorisation number: 115116153 .
Order# 115116153

Dan Murphy's Australia complaints number & email

Complaint Phone number: 1300 723 388

Complaint Email: contactus@danmurphys.com.au

Tweet: Dan Murphy's Australia

Website: https://www.danmurphys.com.au

Head Office address: 789 Heidelberg Rd, Alphington VIC 3078

Get verified information about Dan Murphy's complaints email & Phone number. If you wish to complain to Dan Murphy's, call the complaints line on 1300 723 388. There are full contact details and information about the complaint procedures on the Dan Murphy's website.

Dan Murphy’s Complaints email & Phone Number

How to make a Complaint to Dan Murphy’s

Complaints handling is available on the Dan Murphy’s website via ‘Customer Support.’ The first step is to call on the complaints line 1300 723 388. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Dan Murphy’s complaint contacts like Phone, email and support form

Complaint via Phone number : 1300 723 388

The Complaint via Email : contactus@danmurphys.com.au

Complaint via  Support Form :  Dan Murphy’s Support Form

Dan Murphy’s complaint website : danmurphys.com.au

Tweet: danmurphys

Corporate Head Office address

789 Heidelberg Rd, Alphington VIC 3078

Also Read: BWS Complaints email & Phone Number

More Contact Number’s Of Dan Murphy’s

Dan Murphy’s customer service Contact : 1300 723 388

About Dan Murphy’s

Dan Murphy’s is an Australian liquor supermarket chain owned by Woolworths Limited, with 226 stores across the nation. The business offers a”lowest spirits price guarantee” and promises to beat any competitor’s advertised cost.

Products & Services

Service

Also Read: Chemist Warehouse Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Dan Murphy’s Complaint information.

Use below complaint form to discuss problems you have had with Dan Murphy’s, or how they have handled your complaints. Initial complaints should be directed to Dan Murphy’s directly. You can find complaint contact details for Dan Murphy’s above.

Dan Murphy's Australia Customer Reviews

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Dan Murphy's Australia
Average rating:  
 18 reviews
 by Irwin Light
An order I made was not delivered in full and I have been unable to make any contact with the company at all either through email chat line and the te

See comment above

 by jane harper
toxic wine
City where company is located (optional): HAMPTON

Appalled at the wine I bought from Dan Murphy today.My guests left in horror saying they felt ill

 by jane
baily baily Pinot grigio
City where company is located (optional): HAMPTON

I bought this bottle of wine today at Dan Murphys Chelneham.My guests were so upset after drinking one sip,they al complained of feeling ill.

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