Officeworks Australia complaints number & email.
I went to Officeworks last week to get a new security package for my computer. Lately I had been tracked by a government agency and they were deliberately sending harmful viruses to both my PCs and I needed something to block that. I went in at their request ready to make a purchase and the young man who attended to me freaked out as if I had a pocket full of Anthrax. I complained to the manager and he banned me from the store. I then came home and made a complaint to head office and they threatened me with the police if I continued this line of enquiry, WHY? What exactly did I do wrong?
Very poor service and a manager that has no customer experience. Only reason i give 1 star is BECAUSE i have to give a rating
Tried to buy colour board that was marked $3.05 but, at the checkout they tried to charge me $11 for 2pcs. When I pointed out the mistake they said it had the wrong barcode even though the product was marked at $3.05 they said because it had the wrong barcode I should pay $5.50 for the $3.05 board. This is typical of Westfarmers. They are big enough to not care about losing a few customers as they know they can steal of the rest. The only reason I rated 1 star is they refuse to accept no stars.
I bought a product (printer) from Melbourne CBD and it comes out to be faulty and due to restrictions I try to call my nearest store to replace and order new one.
But the manager info that she can't return as i have to return to the same store only after few months and can only order new one from her store.
I explain her that due to govt restriction I can't go to CBD but she said that I have to wait to go that store only.
In my 15 years I have never come across such things that can't come across .
Should I get upset about printer I buy from officeworks or panic to be in vic where govt have restrictions to make things difficult.
At the time of purchase,customer is convinced for extra cover replacement but you people don't provide service even in manufacturer's warranty. It's more than one week that no one is listening to my problem and no one is there to replace or repair my laptop due to which I am getting in loss day by day.
Complaint Phone number: 1300 633 423
Complaint Email: firstname.lastname@example.org
Tweet: Officeworks Australia
Head Office address: 15/17 Loyalty Rd, North Rocks NSW 2151
Get verified information about Officeworks complaints email & Phone number. If you wish to complain to Officeworks, call the complaints line on 1300 633 423. There are full contact details and information about the complaint procedures on the Officeworks website.