Recently updated on February 5th, 2024 at 10:55 am

Officeworks is a chain of Australian office supplies stores operated under parent company Wesfarmers. Get verified information about Officeworks complaints email & Phone number. Phone or write in the first instance. The complaints line is 1300 633 423. If you wish to correspond with Officeworks online you should use the online form via their website.

Officeworks Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1300 633 423

Support Email :

Support Form :  Officeworks Support Form

Company website :

Tweet: officeworks

Corporate Head Office address

242 Pitt St, Sydney NSW 2000

Customer service hours: Monday – Friday 8am to 6pm AEDT

How to make a Complaint to Officeworks

Complaints handling is available on the Officeworks website via ‘Customer Support.’ The first step is to call on the complaints line 1300 633 423. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: Kmart Complaints email & Phone Number

More Contact Number’s Of Officeworks

Officeworks customer service Contact : 1300 633 423

About Officeworks

Officeworks is Australia’s top merchant and supplier of office services and products to the home, business and education requirements.

Along with their shop community, Officeworks offers clients over 40,000 products in their own new and improved site, operates a nationwide call-centre and a group of specialist business pros to cater to micro, small and medium business clients.


Resources Officeworks


People Also Ask

How can I contact Officeworks?
 Dial 1300 633 423 customer service number to contact Officeworks.

Who owns Officeworks Australia?

Is Officeworks part of Bunnings?
It is co-owned by Coles itself and retail conglomerate Wesfarmers, the parent company of Bunnings and Officeworks.

How much is it to photocopy at Officeworks?
Visit your local Officeworks store to print or copy documents in black & white or colour, starting from just 10c per page.

Also Read: Bunnings Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Officeworks Complaint information.

Use below complaint form to discuss problems you have had with Officeworks, or how they have handled your complaints. Initial complaints should be directed to Officeworks directly. You can find complaint contact details for Officeworks above.

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Officeworks Australia
Average rating:  
 8 reviews
 by Delilah

After six months, my six-month-old Samsung phone mysteriously died. Being away from home meant I had to get a new phone. Samsung offered zero assistance. I was able to address the problem with the help of Officeworks West Gosford.

 by Harmeet
online purchase
City where company is located (optional): perth

I placed order online already been 8 days, no confirmation nothing so I called store they cant track it and manager said she will in couple of hours to confirm what's happening never got a call back and when I went to store they gave me 1300 number, well if that was the number to call why I was not informed while I was on the phone to manager and no courtesy to call back. Very poor service . Only reason I give 1 star is BECAUSE I have to give a rating

 by Shane
City where company is located (optional): Campbelltown

I can see why Officeworks has a 2 Two star Rating at Campbelltown store they are the worst staff to deal with if you need anything for your office or home go elsewhere as the staff are the most unhelpful

 by Barry Carter
Team member
City where company is located (optional): West Gosford

I went to Officeworks last week to get a new security package for my computer. Lately I had been tracked by a government agency and they were deliberately sending harmful viruses to both my PCs and I needed something to block that. I went in at their request ready to make a purchase and the young man who attended to me freaked out as if I had a pocket full of Anthrax. I complained to the manager and he banned me from the store. I then came home and made a complaint to head office and they threatened me with the police if I continued this line of enquiry, WHY? What exactly did I do wrong?

 by David John Richards
Not providing item that has been paid for
City where company is located (optional): Cairns

Very poor service and a manager that has no customer experience. Only reason i give 1 star is BECAUSE i have to give a rating

 by Bill
City where company is located (optional): Adelaide

Tried to buy colour board that was marked $3.05 but, at the checkout they tried to charge me $11 for 2pcs. When I pointed out the mistake they said it had the wrong barcode even though the product was marked at $3.05 they said because it had the wrong barcode I should pay $5.50 for the $3.05 board. This is typical of Westfarmers. They are big enough to not care about losing a few customers as they know they can steal of the rest. The only reason I rated 1 star is they refuse to accept no stars.

 by Yi wu
City where company is located (optional): Camberwell

I bought a product (printer) from Melbourne CBD and it comes out to be faulty and due to restrictions I try to call my nearest store to replace and order new one.

But the manager info that she can't return as i have to return to the same store only after few months and can only order new one from her store.

I explain her that due to govt restriction I can't go to CBD but she said that I have to wait to go that store only.

In my 15 years I have never come across such things that can't come across .

Should I get upset about printer I buy from officeworks or panic to be in vic where govt have restrictions to make things difficult.

Please advise.

 by Jaspreet
Laptop repairing or replacement service
City where company is located (optional): Melbourne

At the time of purchase,customer is convinced for extra cover replacement but you people don't provide service even in manufacturer's warranty. It's more than one week that no one is listening to my problem and no one is there to replace or repair my laptop due to which I am getting in loss day by day.