Recently updated on February 29th, 2024 at 05:09 am

V/Line is a statutory authority that operates regional passenger train and coach services. Get verified information about V/Line email & Phone number. Phone or write in the first instance. The complaints line is 1800 800 007. If you wish to correspond with V/Line online you should use the online form via their website.

V/Line Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1800 800 007

If calling from overseas dial: +61 3 9662 2505

Support Email :

Support Form :  V/Line Support Form

Company website :

Tweet: vline

Corporate Head Office address

Level 6/452 Flinders St, Melbourne VIC 3000

Customer service hours:

How to make a Complaint to V/Line

V/Line operates an easy to follow complaints procedure. The first step is to call the complaints line on 1800 800 007. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

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About V/Line

V/Line, has provided public transport services to regional Victoria for over 30 years. It provides passenger train services on five commuter lines and eight long-distance routes from its major hub at Southern Cross railway station in Melbourne.

Resources V/Line


People Also Ask

What does V line stand for? Victorian railway network in 2014. Overview. Headquarters.

Who is the CEO of V line?
Matt Carrick (12 July 2021–)

Who made V line?
Bombardier Transportation/Alstom

How many VLocity trains are there?
All six VLocity trains will be delivered by mid-2022, providing passengers with a modern, comfortable journey between Melbourne and Albury.

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Hopefully, We helped you to get some genuine records for V/Line Complaint information.

Use below complaint form to discuss problems you have had with V/Line, or how they have handled your complaints. Initial complaints should be directed to V/Line directly. You can find complaint contact details for V/Line above.

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