Recently updated on February 12th, 2024 at 11:04 am

Western Union Company is an multinational financial services. Get verified information about Service Western Union complaints email & Phone number. Phone or write in the first instance. The complaints line is 1800 173 833. If you wish to correspond with Western Union online you should use the online form via their website.

Western Union Contact Information

Report complaints to corporate and get satisfaction

Phone number : 1800 173 833

Support Email :

Support Form :  Western Union Support Form

Company website :

Tweet: WesternUnion

Corporate Head Office address

2/10 Franklin St, Adelaide SA 5000

Customer service hours:

How to make a Complaint to Western Union

Complaints handling is available on the Western Union website via ‘Customer Support.’ The first step is to call on the complaints line 1800 173 833. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

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More Contact Number’s Of Western Union

Western Union customer service Contact : 1800 173 833
International dial: +61-2-9231-9729

About Western Union

The Western Union Company is a digital global financial services and communications firm. Western Union has many branches, with products such as person-to-person money transfer, money orders, business payments, and commercial solutions. The company provided standard”Cablegrams”, in addition to Candygrams, Dollygrams, and Melodygrams.

Products & Services


Wire transfers
Money orders
Money transfers
Bill pay
Transfer tracking
Price estimation

Resources Western Union


People also ask

Where is Western Union head office?

2/10 Franklin St, Adelaide SA 5000

How do I contact Western Union?

Customers can contact Western Union via this customer service number 1800 173 833 .

What is Western Union contact email address ? contact email address to contact Western Union.

Who is the ceo of Western Union?

Devin McGranahan is the ceo of Western Union.

Also Read: JJsHouse Complaints email & Phone Number

Hopefully, We helped you to get some genuine records for Western Union Complaint information.

Use below complaint form to discuss problems you have had with Western Union, or how they have handled your complaints. Initial complaints should be directed to Western Union directly. You can find complaint contact details for Western Union above.

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Western Union Australia
Average rating:  
 10 reviews
 by fisher alfred
i haven't receive the money that was sent to me
City where company is located (optional): usa

wow really grateful to darkwebprogrammer@gmail,com , I was able to establish a great business with their aid

 by adam
TF funds..Recepyion of Funds
City where company is located (optional): GREATER Sydney Metro

Hello WU team.
I lived around the World since teenage age.been a member of US WU&AUS WU more then 30years.
For some strange reason WU has 'blacklisted"me w/out i feel extr.uncomfortable .abused&insulted.&dissapointed.myQ?they shld check the senders too.i never received more then sml amounts to my acc.very personal Nothing The world is too busy accusing everyday people
AS to me first..Not blacklist me.My atty alerted..thanx.

 by Niranja
City where company is located (optional): Sydney

I canceled a money transfer and they dont want to refund. Its now 3 months and they transfer call within them saying transferkng to right department. Please be careful with this cheating and fraud company.

 by Niranja
City where company is located (optional): Sydney

Initiated money transfer got cancelled and no response. They took our money. Small amount is ok but eitherway please be careful this fraud and cheating company.

 by Trish Grant
City where company is located (optional): Sydney

Do NOT use this option for sending money overseas - they obtain all your bank account details and then cancel your transfer saying that they cannot verify your identity. Call centre located in the Phillipines. Gave one star as I was forced to rate (Otherwise I would have left blank)

 by Talwinder
City where company is located (optional): Sydney

I send money overseas dad don’t even receive it . Now WesternUnion don’t even answering. Shit service

 by Rafiq
Western Union Aus/NZ

Very Very bad service after getting the MTCN they sent an email saying that transaction has been cancelled haven't received money so far looks like they are big scammers too,,,
Customer service is useless

 by Dal
Very slow processes, cannot count on them
City where company is located (optional): Melboune

Dated 12/07 I placed account to account money transferred to India. Today is 18/07 and the money has not landed as yet into receiver's account. WU says they have sent the money to bank but bank branch advise they have not received the money from WU as yet.

Dated 13/07, I placed second transaction and after 4 days received email from WU advising Indian bank has not accepted the money. WU adv the payment will be refunded back to my account in 1-3 day. Today I have been informed that refund will take 7 days?

Lodged complaint WU but have not heard anything in last 4 days in a row.
First transaction has not reached bank account 6 days
Second transaction has not refunded after 6 days
Some of the customer service talks like a robot and does not let to talk to a manager.
I just want my money back WU. What a Company!!

 by Detective Hughes
City where company is located (optional): Gold coast

Western union took our money and when we asked where it went they cancelled us

 by Baldev singh
Regarding money back
City where company is located (optional): Melbourne

Hi, I made one transaction to India one week before and my transaction gone cancel. Then I made phone call and ask about transaction and they said me on phone you will get your money back in 3 business days. They got very very poor phone customer service system.