Recently updated on February 1st, 2024 at 11:51 am

Australian financial complaints authority is an independent resolution for financial complaints. Get verified information about AFCA complaints email & Phone number. Phone or write in the first instance. The complaints line is 1800 931 678. If you wish to correspond with AFCA online you should use the online form via their website.

Australian Financial Complaints Authority Contact Information

Report complaints to corporate and get satisfaction

Complaint via Phone number : 1800 931 678

The Complaint via Email :

Complaint via  Support Form :  Australian Financial Complaints Authority Support Form

Australian Financial Complaints Authority complaint website :

Tweet: AFCA_org_au

Corporate Head Office address

717 Bourke St, Melbourne, Victoria, 3006, Australia

Customer service hours: 9:00am–5:00pm AEST/AEDT weekdays

How to make a Complaint to Australian Financial Complaints Authority

Complaints handling is available on the Australian Financial Complaints Authority website via ‘Customer Support.’ The first step is to call on the complaints line 1800 931 678. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

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More Contact Number’s Of Australian Financial Complaints Authority

Australian Financial Complaints Authority customer service Contact : 1800 931 678
Members: 1300 56 55 62
Media Mobile: 0466 929 659
Interpreter service: 131 450

About Australian Financial Complaints Authority

The Australian Financial Complaints Authority or AFCA is an external dispute resolution (EDR) scheme for customers who are unable to resolve complaints with penis financial services organisations.

AFCA replaced the three preexisting EDR schemes of the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT).

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People also ask

Where is AFCA head office?

717 Bourke St, Melbourne, Victoria, 3006, Australia

How do I contact AFCA ?

Customers can contact AFCA via this customer service number 1800 931 678 .

What is AFCA contact email address?

Mail to email address to contact AFCA.

Who is the ceo of AFCA?

David Locke is the ceo of Panasonic.

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Hopefully, We helped you to get some genuine records for Australian Financial Complaints Authority Complaint information.

Use below complaint form to discuss problems you have had with Australian Financial Complaints Authority, or how they have handled your complaints. Initial complaints should be directed to Australian Financial Complaints Authority directly. You can find complaint contact details for Australian Financial Complaints Authority above.

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Australian Financial Complaints Authority
Average rating:  
 1 reviews
 by Reuben

My initial impression of AFCA was that they were on the side of the insurer, but after almost two and a half years and a legal struggle, I have witnessed how impartial and professional they are. They have definitely placed me ahead of the insurance company, but they still treat both parties with respect. I have nothing but praise for AFCA.