How to make a Complaint to Lumo Energy
Complaints handling is available on the Lumo Energy website via ‘Customer Support.’ The first step is to call on the complaints line 1300 865 219. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Lumo Energy complaint contacts like Phone, email and support form
Complaint via Phone number : 1300 865 219
The Complaint via Email :
Complaint via Support Form : Lumo Energy Support Form
Lumo Energy complaint website : lumoenergy.com.au
Corporate Head Office address
570 Church St, Cremorne VIC 3121
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More Contact Number’s Of Lumo Energy
Lumo Energy customer service Contact : 1300 865 219
About Lumo Energy
Lumo Energy, that is an Australian energy retailer working in Victoria and South Australia. The company offers electricity and gas bundles in Victoria and South Australia. As at October 2017, the company has nearly 500,000 customers along with a workforce of just under 500 people.
Products & Services
Gas and Electricity
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Hopefully, We helped you to get some genuine records for Lumo Energy Complaint information.
Use below complaint form to discuss problems you have had with Lumo Energy, or how they have handled your complaints. Initial complaints should be directed to Lumo Energy directly. You can find complaint contact details for Lumo Energy above.
Lumo Energy Australia Customer Reviews
Lumo Energy Australia
Average rating: 1 reviews
Aug 13, 2022
City where company is located (optional): IVANHOE
I just want to update my expiry on my credit card for Lumo direct debits. impossible!!
I tried twice with a team member and the lines were very bad - the first time she couldn't get a secure line for me to punch in my details and the second time the phone cut out
I couldn't do it online because I couldn't update my password because my account wouldn't link
I haven't had any issues with any other companies I've had to update my direct debit details with