How to make a Complaint to Mental Health Complaints Commissioner
Call the Mental Health Complaints Commissioner on their complaint number in the first instance on 1800 246 054 or 03 9032 3328. If this does not resolve the issue for you, then you should write to the MHCC via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.
MHCC complaint contacts like Phone, email and support form
Complaint via Phone number : 1800 246 054 or 03 9032 332
Post: MHCC, Level 26, 570 Bourke Street, Melbourne, 3000
Fax: 03 9949 1506
Complaint via Email : firstname.lastname@example.org
For general enquiries: email@example.com
Complaint via Support Form : Mental Health Complaints Commissioner Support Form
Mental Health Complaints Commissioner complaint website : mhcc.vic.gov.au
Corporate Head Office address
Level 26, 570 Bourke Street
Melbourne VIC 3000
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About Mental Health Complaints Commissioner
The MHCC was created by the Mental Health Act 2014 to be a specialist independent complaints body that is accessible, supportive and responsive. The MHCC safeguards rights, resolves complaints about Victorian public mental health services, and recommends improvements.
Products & Services
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Use below complaint form to discuss problems you have had with MHCC, or how they have handled your complaints. Initial complaints should be directed to MHCC directly. You can find complaint contact details for MHCC above.
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